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Digital Analyst (Home based)

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Background

At UNDP (United Nations Development Programme), we are on a mission to end poverty, build democratic governance, rule of law, and inclusive institutions around the world. UNDP is the United Nations' global sustainable development organization working across 170 countries with 17,000 staff.

Digital technology is one of the most fundamental drivers of change this century. Digital not only provides new opportunities and challenges for development, but it is also fundamentally changing the context in which development is taking place. Since the launch of its first Digital Strategy in 2019, UNDP has been on an ambitious transformation journey to harness the potential of digital technology for development. We are now in the next phase of our digital transformation, implementing the Digital Strategy 2022-2025, which puts forth a vision to create a world in which digital is an empowering force for people and planet.

The Chief Digital Office (CDO) at UNDP is leading this effort with the goal of embedding digital technology in the development projects that we implement, supporting government partners to build inclusive digital eco-systems, and transforming the organization internally to enable these changes.

CDO is looking for Digital Analysts to contribute to the digital programming initiatives within its portfolio through research, stakeholder engagement, capacity building and monitoring and evaluation. This job advertisement is an open recruitment that may be used to fill future vacancies in the CDO. As such, candidates with relevant experience in one or more of the areas listed below in the Scope of Work are encouraged to apply, if they are interested in potentially working for the CDO.

Duties and Responsibilities

Contribute to CDO’s Digital Transformation and Ecosystem portfolio

Lead the implementation of digital/AI readiness assessments for governments and member states, and present recommendations to relevant stakeholders.
Create policy briefs and reports on rights-based and inclusive digital ecosystem best practices and standards to support CDO’s digital portfolio.
Identify countries to participate in digital/AI readiness assessments, Digital Public Infrastructure (DPI) implementations, Data Governance and/or other digital initiatives, including coordinating initial outreach and facilitating in-country activities
Contribute to the continuous development of digital transformation, governance and/or inclusion frameworks to guide countries and governments in their digital transformation efforts.
Work closely with various programming teams across UNDP to support the implementation of digital programming.
Develop compelling presentations, briefing notes, and reports to communicate project progress and insights to stakeholders, in collaboration with the Communications team.
Synthesise lessons learned from ongoing digital projects and implementations in countries for relevant stakeholders.
Develop digital guides and knowledge-sharing resources for organizational use.

Facilitate digital capacity building efforts within the UN ecosystem

Liaise with UNDP Country Offices and other relevant units to develop and curate relevant digital capacity building content.
Undertake user research to identify learning needs, inform training design, and ensure alignment with stakeholders' objectives.
Contribute to the creation, organization, and coordination of digital and data training resources tailored for diverse audiences, including UNDP staff, UN agencies, and external partners
Facilitate digital and data training workshops for relevant stakeholders within UNDP, the UN ecosystem and governments.
Collaborate with internal and external partners to promote knowledge-sharing, ensure the accessibility of learning resources, and enhance the effectiveness of digital transformation initiatives.
Contribute to the management and outreach efforts of Digital communities of practice.

Contribute to partnerships and product development for digital initiatives and products

Identify and research potential partnership opportunities and draft partnership outreach plans, donor proposals and/or concept notes related CDO’s digital portfolio.
Organise high-profile events including governments, development agencies, private sector partners, and civil society organisations.
Support broader partnership, outreach and engagement efforts by CDO in areas such as resource mobilization, inter-agency and multilateral engagement, joint collaborations and stakeholder outreach.

Product development for digital tools

Collaborate with internal teams to design, test, and refine digital products, ensuring alignment with user needs and goals.

Perform user testing on digital tools and incorporate feedback to enhance functionality and user experience.
Develop and agree product plans/roadmaps with the relevant UNDP stakeholder/sponsor of the digital product and provide ongoing product support.
Build strong relationships to ensure appropriate product oversight and organisational buy in required for the product vision to be realised.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The Digital Analyst will be reporting to the relevant team lead within the Chief Digital Office.

Competencies

Core
Achieve Results:	LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:	LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously:	LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:	LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:	LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner:	LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:	LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Thematic Area	Name	Definition
Digital	Co-creation	Ability to design and facilitate a process that enables a diverse group of stakeholders to solve a common problem, develop a practice, or create knowledge together. Ability to embrace diversity, work with a diverse group of stakeholders understand their interests, perspectives and views and tap into to them as a source for creativity. Ability to facilitate processes and create conditions that are open for diverse inputs, stimulate collaboration and sharing.
Digital	Digital ecosystems	Knowledge of how they work, understanding of the opportunities and challenges for governments and society.
Business Direction and Strategy	System Thinking	Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
Business Management	Project Management	Ability to plan, organize, prioritize and controlresources, procedures and protocols to achievespecific goals
Business Development	Knowledge Facilitation	Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.
Business Management	Communication	Ability to communicate in a clear,concise and unambiguous manner both through writtenand verbal communication; to tailor messages and choose communication methods depending on the audience Ability to manage communications internally and externally, through media,social media and other appropriate channels
Business Management	Resource Management	Ability to allocate anduse resources in a strategic or tactical way in line with principles of accountability and integrity

Minimum Qualifications

Min. Education requirements	Advanced university degree (master’s degree or equivalent) in Public Policy, International Development, IT, Economics, Business, Communications or a related field is required. OR A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Min. years of relevant work experience	Minimum of two (2) years (with master’s degree) or four (4) years (with bachelor’s degree) of relevant professional experience in a management consulting role or industry role, or in the non-profit sector with digital and/or innovation exposure.
Required skills	Experience in a management consulting role or industry role, or in the non-profit sector with digital and/or innovation exposure. Demonstrated project management experience is required.
Desired skills in addition to the competencies covered in the Competencies section	Experience and demonstrated understanding of digital in a development context and digital inclusion is desired. Experience engaging with multiple stakeholders is required. Experience working with the UN or other large scale development organizations is desirable. Experience in supporting digital products, such as websites or software tools, is desirable.
Required Language(s)	Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Average salary estimate

$75000 / YEARLY (est.)

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$60000K

$90000K

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What You Should Know About Digital Analyst (Home based), UNDP

Join UNDP as a Digital Analyst and be a part of a global mission aimed at transforming development through digital technology! Based in New York, this home-based position offers an exciting opportunity to contribute to our Chief Digital Office's ambitious Digital Strategy 2022-2025. As a Digital Analyst, your role will involve leading digital readiness assessments for governments, creating insightful policy briefs, and developing innovative tools that foster an inclusive digital ecosystem. You'll collaborate closely with various programming teams, sharing lessons learned and facilitating capacity-building workshops to enhance skills across the UNDP landscape. Your experience in management consulting or a non-profit sector will be critical as you engage with stakeholders and support the implementation of cutting-edge digital initiatives. With UNDP, you’ll not only contribute to building democratic governance and inclusive institutions but also help shape the role technology plays in sustainable development. If you’re passionate about leveraging digital tools to create positive societal change, this is the perfect fit for you!

Frequently Asked Questions (FAQs) for Digital Analyst (Home based) Role at UNDP

What responsibilities does a Digital Analyst have at UNDP?

As a Digital Analyst at UNDP, your main responsibilities will include leading digital readiness assessments for governments, creating policy briefs on inclusive digital practices, and collaborating with programming teams to implement digital initiatives. You'll also develop training resources, conduct workshops, and facilitate partnerships for various digital projects.