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Business Insights Specialist

Company Description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

Unitek Learning’s Workforce Development Division is dedicated to addressing critical workforce shortages in the healthcare sector by creating high-impact education solutions. We partner with healthcare organizations to develop tailored training programs that help organizations grow their workforce and advance careers. As we continue to expand, we are looking for a dynamic Sales Enablement Coordinator to support our sales team in delivering exceptional, customized solutions to our clients.

Job Description

The Business Intelligence Analyst will play a key role in the development, management, and analysis of data related to Unitek Learning’s Workforce Development Division operations and its partnerships with health care organizations. This role requires a skilled data analyst with an understanding of business intelligence (BI) tools, data visualization, and strategic reporting and will have a primary focus of working with the business development team to research and analyze trends in healthcare and use the findings to create sales strategies and effective presentations.

Key Responsibilities:

  • Building data dashboards and visualizations 
  • Identifying market trends and customer behavior patterns
  • Performing complex data analysis to uncover insights 
  • Developing predictive models to forecast business performance

Market Research, Sales Enablement & Presentation Management:

  • Conduct in-depth research on new markets, healthcare industry trends, workforce supply and demand, and staffing challenges to identify opportunities for growth.
  • Analyze competitor offerings, emerging industry needs, and regional workforce dynamics to inform strategic decision-making.
  • Develop compelling data-driven sales materials, presentations, and reports that articulate Unitek Learning’s value proposition and impact.
  • Project manage the development of custom pitch decks, ensuring presentations are tailored to specific client needs and delivered to the sales team in a timely manner.
  • Collaborate with sales, marketing, and leadership to refine messaging and align presentations with strategic objectives.
  • Maintain a library of sales assets, templates, and data-driven insights to support efficient pitch development.

Data Management & Analysis:

  • Collect, clean, and process large sets of data related to operations and corporate partnerships.
  • Utilize business intelligence tools (e.g., Power BI) and CRMs to develop and maintain data dashboards and reports.
  • Conduct deep-dive analysis on partnership performance, student outcomes, and market conditions.
  • Perform trend analysis and generate actionable insights to support strategic decisions.

Collaboration with Stakeholders:

  • Work closely with internal departments and external partners to understand their data needs and reporting requirements.
  • Translate complex data into clear, concise reports and presentations for both technical and non-technical stakeholders.
  • Act as a liaison between business units and IT teams to ensure the successful implementation and optimization of CRM and BI tools.

Reporting & Strategic Decision Support:

  • Prepare and deliver regular internal reports on the performance of corporate partnerships, including metrics such as funding, student recruitment and retention, job placement, and partnership growth.
  • Provide recommendations to improve operational efficiency and partnership engagement through data-driven insights.
  • Support leadership in making informed decisions regarding new partnerships, investments, and resource allocation.

Data Governance & Quality Assurance:

  • Ensure data integrity and consistency across BI systems and reports.
  • Monitor and enforce data governance practices to maintain the accuracy, reliability, and confidentiality of data.
  • Continuously identify opportunities to improve data processes and data quality across the organization.

Training & Support:

  • Train Unitek staff and external partners on the use of BI tools, dashboards, and reports to promote data-driven decision-making.
  • Provide ongoing support to ensure users can interpret and act on the data effectively.

Other duties as assigned.

Candidates must be eligible to work in the U.S. without requiring sponsorship now or in the future.

The annual pay range for this position is $70k (minimum), $75k (midpoint), and $80k (maximum).*

*Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget.

Business needs may require this position to be a hybrid modality in the future.

Qualifications

 

  • Education: Bachelor’s degree in Business Analytics, Information Systems, Data Science, Business, or related field.
  • Experience: Minimum of 3 years of experience in business intelligence, data analysis, or a related field. Experience working in higher education, workforce development, or healthcare industry is preferred.
  • Technical Skills: Proficiency in BI tools (e.g., Tableau, Power BI, QlikView), CRM platforms (e.g., Salesforce) and integrating BI tools with these systems; strong Excel skills
  • Analytical Skills: Ability to analyze complex data sets, identify trends, and draw actionable conclusions.
  • Communication Skills: Strong written and verbal communication skills with the ability to explain complex data insights to diverse audiences.
  • Organizational Skills: Strong project management abilities with a track record of meeting deadlines in a fast-paced environment, while managing multiple projects simultaneously.
  • Attention to Detail: Keen eye for detail, with an emphasis on consistency, accuracy, and quality.

Preferred Skills:

  • Understanding of the healthcare education landscape or workforce development solutions.
  • Knowledge of academic and student lifecycle metrics, including marketing, admissions and retention.
  • Experience with SQL, statistical analysis and data modeling.

Working Environment:

  • Collaborative, team-oriented environment within a dynamic, high growth setting.
  • Occasional travel may be required.
  • Flexibility to work remotely or in a hybrid model, depending on departmental policies.

Additional Information

We Offer:

  • Medical, Dental and Vision starting the 1st of the month following 30 days of employment
  • 2 Weeks’ starting Vacation per year.  Increasing based on years of service with company
  • 12 paid Holidays and 2 Floating Holiday
  • 401K with a Company Match
  • Company Paid Life Insurance at 1x’s your annual salary
  • Leadership development and training for career advancement
  • Tuition assistance and Forgiveness for you and your family up to 100% depending on program
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Average salary estimate

$75000 / YEARLY (est.)
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$70000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Insights Specialist, Unitek Learning

At Unitek Learning, we believe in empowering futures through education, and we're excited to bring a Business Insights Specialist on board! If you're passionate about analysis and have a knack for data visualization, this is your chance to make an impact in a rapidly growing healthcare education organization located in beautiful Albuquerque, NM. As a Business Insights Specialist, you'll be integral to our Workforce Development Division, where your expertise in business intelligence (BI) tools will help uncover trends and insights that guide our sales strategies. Imagine building compelling data dashboards, analyzing competitor dynamics, and conducting market research that shapes our approach to partnerships with healthcare organizations. You will collaborate closely with vibrant teams, from sales to leadership, to develop tailored solutions that not only enhance our services but also support critical workforce needs in the healthcare sector. The role is all about turning complex data into clear, actionable intelligence that can pivot decision-making and drive success. With a competitive salary and generous benefits, this is more than just a job; it's an opportunity to grow your career in an environment that values innovation and collaboration. Join us in making healthcare edcuation accessible and effective while enjoying an engaging workplace filled with opportunities for advancement. Your journey awaits at Unitek Learning, where every insight counts!

Frequently Asked Questions (FAQs) for Business Insights Specialist Role at Unitek Learning
What responsibilities will a Business Insights Specialist have at Unitek Learning?

A Business Insights Specialist at Unitek Learning holds a crucial role in managing and analyzing operational data for the Workforce Development Division. Responsibilities include building data dashboards, performing complex data analysis, conducting market research on healthcare trends, and developing impactful presentations. You'll collaborate with various teams to craft strategic sales materials and optimize data-driven decisions, making your contributions essential to the success of our healthcare education initiatives.

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What qualifications are required for the Business Insights Specialist position at Unitek Learning?

To qualify for the Business Insights Specialist role at Unitek Learning, candidates should possess a Bachelor’s degree in fields such as Business Analytics, Data Science, or related disciplines. Additionally, a minimum of 3 years of experience in business intelligence or data analysis, along with proficiency in BI tools like Power BI and CRM systems, is essential. Strong analytical, communication, and organizational skills are needed to effectively decipher and convey complex data insights.

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What tools and technologies will be used by the Business Insights Specialist at Unitek Learning?

In the role of Business Insights Specialist at Unitek Learning, you'll utilize a variety of technologies, including business intelligence tools such as Power BI, Tableau, and CRM platforms like Salesforce. You'll also need strong Excel skills for data manipulation and may engage in SQL for database queries. Proficiency in these tools will empower you to create insightful dashboards and reports that drive strategic decisions within the organization.

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How does the Business Insights Specialist contribute to Unitek Learning's goals?

The Business Insights Specialist plays a vital role in Unitek Learning's mission by translating intricate data into actionable insights. Your work will directly support the sales team and leadership in identifying market opportunities and leveraging data for strategic decisions. By developing predictive models and conducting deep-dive analyses, you'll help ensure that Unitek effectively addresses workforce challenges in the healthcare sector, ultimately impacting the lives of countless students and healthcare providers.

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What opportunities for growth and advancement are available for a Business Insights Specialist at Unitek Learning?

Unitek Learning is committed to fostering a collegiate work environment that encourages professional growth and development. As a Business Insights Specialist, you will have access to leadership development training, tuition assistance programs, and a clear pathway to advance within the organization. As you excel in your role and contribute to strategic initiatives, you'll find ample opportunities to expand your skills, take on new challenges, and advance your career in the dynamic field of healthcare education.

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Common Interview Questions for Business Insights Specialist
Can you describe your experience with business intelligence tools like Power BI?

In your response, focus on specific projects where you utilized Power BI for data visualization. Describe how you created dashboards or reports to influence business decisions, highlighting the insights gained and the impact on strategic direction.

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How do you approach complex data analysis to uncover meaningful insights?

Discuss your analytical process, emphasizing methods you use to clean, process, and analyze data. Share an example of a complex dataset you've worked with, the tools employed, and the actionable insights derived from your analysis.

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What strategies do you use to present data insights to non-technical stakeholders?

Explain the importance of tailoring your communication style to your audience. Share techniques you use, such as visual storytelling or simplifying technical jargon, to ensure your insights are easily understood and actionable.

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Can you give an example of a time when your analysis had a significant impact on a project?

Illustrate your answer with a specific project where your data analysis led to a change in strategy or improved outcomes. Highlight the actions taken based on your recommendations and the results achieved.

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How do you stay updated on trends in the healthcare industry?

Share how you use various resources such as industry publications, webinars, or professional networks to stay informed on healthcare trends. Discuss how this knowledge informs your work and decision-making processes.

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Describe a time when you had to manage multiple projects simultaneously.

Talk about your organizational skills and project management techniques. Provide an example where you balanced competing deadlines successfully and highlight the methods you used to prioritize tasks.

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What experience do you have working collaboratively in a team environment?

Illustrate your collaborative approach by discussing team projects you've been part of. Highlight your role, how you facilitated communication, and any strategies you employed to ensure project success.

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How do you ensure the accuracy and integrity of your data?

Detail the best practices and protocols you follow to maintain data accuracy, such as regularly validating sources, employing data governance frameworks, or using software tools to ensure integrity.

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What methods do you use to identify market trends and customer behavior?

Explain your research methodology, including any analytical tools or frameworks you apply. Discuss how you translate market trends into actionable business strategies to support sales efforts.

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Why do you want to work as a Business Insights Specialist at Unitek Learning?

Refine your response to connect your skills and passions with Unitek Learning's mission. Discuss how the role aligns with your career goals and your enthusiasm for contributing to healthcare education and workforce development.

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Multiple technologies got you down? Unitek Information Systems offers information technology (IT) consulting, training, and contracting services. Unitek is an authorized learning partner for both Microsoft and Cisco. It also is a Prometric and Syl...

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Full-time, hybrid
DATE POSTED
March 13, 2025

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