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Credit Control Manager

Who Are We?

UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually across Canada, from coast to coast, and is rapidly expanding its footprint in the United States. Founded in 2019, UniUni is known for its tech-driven innovation and crowdsourced delivery model, providing fast, economical, and reliable services to local, national, and international e-commerce clients.

What Do We Offer?

At UniUni, we empower our employees with opportunities to achieve their professional goals. We value both lateral growth and vertical advancement, ensuring every role helps you develop your skills, broaden your expertise, and build a fulfilling career. We are looking for passionate professionals ready to work hard, embrace challenges, and enjoy being part of a dynamic, fun team.

Position Summary

We are seeking a Credit & Control Manager to join our Finance team and lead all aspects of credit risk assessment, accounts receivable management, and internal financial controls. This is a key role in ensuring UniUni’s continued financial strength as we grow with both Canadian and U.S. clients.

If you're a detail-oriented finance professional with strong judgment, experience managing credit processes, and the drive to work independently in a fast-paced environment, we’d love to meet you.

Requirements

  • Oversee customer credit approval processes for both Canadian and U.S.-based clients.
  • Manage the accounts receivable portfolio, including collections, dispute resolution, and aging analysis.
  • Evaluate credit risk exposure and establish appropriate credit limits and payment terms.
  • Develop and enforce internal controls related to receivables, invoicing, and credit exposure.
  • Partner closely with Sales, Operations, and Customer Success to ensure alignment on payment terms and issue resolution.
  • Prepare regular reporting on AR aging, DSO, cash collection trends, and credit exposure.
  • Recommend and implement continuous improvements to credit and collections processes.
  • Assist with audit support and compliance requirements as needed.

Qualifications

  • 5+ years of experience in credit, collections, or AR management, ideally in a technology or SaaS environment.
  • Strong understanding of credit practices and customer behavior in both Canada and the U.S.
  • Demonstrated ability to assess and manage credit risk and drive timely collections.
  • Highly organized and analytical with strong attention to detail.
  • Proficient in Excel and financial systems (e.g., NetSuite, Sage Intacct, or similar).
  • Self-starter with the ability to work independently and take ownership of processes.
  • Excellent communication and interpersonal skills.
  • Bonus: Experience working in high-growth, fast-paced environments
  • Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program
  • Salary range $95,000 to $115,000 CAD

Average salary estimate

$105000 / YEARLY (est.)
min
max
$95000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Credit Control Manager, UniUni Logistics

Are you ready to take your financial skills to the next level with UniUni? As our new Credit Control Manager, you will play a pivotal role in shaping our financial future by managing all aspects of credit risk assessment and accounts receivable processes. At UniUni, a leader in last-mile logistics, we pride ourselves on our tech-driven approach and innovative delivery solutions across Canada and the U.S. We believe in empowering our team, making this position not just a job but a stepping stone to achieving your professional goals. You’ll oversee the credit approval processes for our diverse client base, tackling challenges in collections and dispute resolutions while ensuring compliance through effective internal controls. If you thrive in a dynamic environment and have over five years of experience in credit or accounts receivable management, we would love to hear from you. Join us and contribute to a supportive and engaging workplace while enjoying competitive benefits, including health insurance and paid time off. Your finance expertise can help nurture UniUni's growth story, all while working within a fun, enthusiastic team that values innovation and collaboration.

Frequently Asked Questions (FAQs) for Credit Control Manager Role at UniUni Logistics
What are the main responsibilities of a Credit Control Manager at UniUni?

As a Credit Control Manager at UniUni, you'll be responsible for overseeing customer credit approval processes for both Canadian and U.S.-based clients, managing the accounts receivable portfolio, and evaluating credit risk exposure. Your role involves developing internal controls related to receivables, conducting aging analysis, and fostering strong partnerships with Sales, Operations, and Customer Success teams to ensure streamlined payment terms and resolutions.

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What qualifications do I need to apply for the Credit Control Manager position at UniUni?

To apply for the Credit Control Manager position at UniUni, candidates should have a minimum of 5 years of experience in credit, collections, or accounts receivable management, ideally in a technology or SaaS environment. A deep understanding of credit practices in Canada and the U.S., strong analytical skills, attention to detail, and proficiency in financial systems like NetSuite or Sage Intacct are also essential for this role.

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What is the salary range for the Credit Control Manager position at UniUni?

The salary range for the Credit Control Manager position at UniUni is between $95,000 and $115,000 CAD. This competitive compensation is complemented by various benefits, including health insurance, management training programs, and generous paid time off, making it an attractive opportunity for finance professionals looking to thrive in a growing company.

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How does UniUni support the professional development of its Credit Control Managers?

At UniUni, we prioritize the professional development of our employees, including Credit Control Managers. We offer management training programs, opportunities for both lateral growth and vertical advancement, and an engaging work environment that encourages skills development. By nurturing your career, UniUni aims to equip you with the tools needed to succeed in your role and beyond.

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What are the key skills needed to excel as a Credit Control Manager at UniUni?

To excel as a Credit Control Manager at UniUni, candidates should possess strong judgment and analytical skills, be highly organized and detail-oriented, and have excellent communication and interpersonal abilities. Proficiency in Excel and familiarity with financial software are also vital. Experience in high-growth, fast-paced environments can provide an added advantage in adapting to UniUni's dynamic workplace.

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Common Interview Questions for Credit Control Manager
Can you describe your experience with credit risk assessment?

When answering this question, highlight your previous work experience related to credit risk evaluation. Discuss any specific methodologies or tools you've used, and provide examples of how you've successfully managed risk in previous roles.

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How do you handle disputes with clients regarding payment?

To effectively respond, share a specific example where you resolved a dispute. Discuss your approach, emphasizing clear communication, negotiation skills, and how you worked collaboratively with clients to reach a solution.

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What strategies do you implement for effective accounts receivable management?

Highlight strategies you have previously utilized such as timely invoicing, follow-up procedures, and leveraging technology for tracking. Discuss how these strategies led to improved cash flow and reduced days sales outstanding (DSO).

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Can you explain a time you recommended a process improvement?

Share a specific scenario where you identified a gap in a process related to credit or collections, explain the steps you took to implement the improvement, and describe the positive results that followed, such as efficiency gains or improved customer satisfaction.

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How do you stay updated on credit practices and regulations?

Discuss the resources you use to keep up with changes in credit regulations, such as industry publications, professional networks, and relevant seminars or courses. Show that you value continuous learning and are proactive about applying new knowledge.

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What criteria do you consider for setting credit limits?

Provide insight into your analytical approach for assessing customer profiles, risk levels, and payment histories when setting credit limits. Detail any tools or data points you typically evaluate to inform your decision.

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How do you ensure collaboration with other departments, such as Sales or Operations?

Talk about the importance of building strong relationships across departments. Explain how you would facilitate regular meetings and open communication to align on payment terms and resolve payment issues effectively.

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What software tools have you used for financial management?

Mention any financial management systems you've worked with, specifically highlighting your proficiency with tools like NetSuite or Sage Intacct. Emphasize how you've used these tools to streamline processes and ensure accuracy.

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How do you prioritize tasks in a fast-paced environment?

Discuss your organizational techniques for task prioritization, such as using to-do lists or project management tools. Provide examples of how you've balanced competing priorities in a busy work environment without sacrificing quality.

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What motivates you as a Credit Control Manager?

Share what drives you in your professional role, whether it’s achieving targets, fostering strong client relationships, or contributing to a team’s growth. Use this opportunity to showcase your passion for finance and compliance and how it aligns with UniUni's mission.

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Our Vision: Become the recognized leader and first choice for last mile delivery in North America. Our Mission: UniUni helps eCommerce companies thrive with innovative delivery model and cutting edge technology – as the most reliable, affordable,...

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Full-time, on-site
DATE POSTED
April 13, 2025

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