Operations Assistant - Easten US

The Operations Assistant at UniUni will be responsible for a variety of key tasks. Responsibilities include receiving, dispatching, and inspecting inbound products, as well as managing returns and ensuring accurate paperwork completion. The role also requires coordinating shipment pick-ups and effectively communicating with different departments to resolve any service issues. You'll have the opportunity to impact logistics directly, ensuring smooth operations across our network!

To apply for the Operations Assistant role at UniUni, candidates should ideally possess a Bachelor’s degree or its international equivalent. A year of relevant experience is preferred but not mandatory, as all new hires will receive thorough training. Strong communication skills, a sense of responsibility, and moderate computer proficiency are essential for success in this position.

The Operations Assistant at UniUni works a morning shift from 6:30 AM to 3:30 PM. This schedule allows you to start your day early and finish with plenty of time for your personal pursuits. If you're an early riser who likes to make the most of your day, this job could be a great match!

At UniUni, we value our employees and offer a competitive benefits package that includes 401K, medical, dental, and vision insurance, as well as paid holidays, sick leave, and time off. Additionally, we have a management training program and are open to H1B sponsorship, providing opportunities for career growth and stability.

UniUni emphasizes career development and offers a variety of pathways for growth. We encourage our employees to pursue lateral moves as much as vertical promotions, allowing you to broaden your skills and experience across different roles. Our comprehensive training programs also equip you for success, regardless of your starting point.

When answering this question, highlight your organizational skills and mention specific techniques you use, such as lists or software tools. Illustrate how you assess task urgency and importance, and give an example of a time when you successfully managed competing priorities.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Choose a relevant experience that demonstrates your problem-solving skills, such as dealing with a shipment issue, and explain the steps you took to resolve it effectively.

Share any experience you have, even if it's from previous unrelated jobs. Explain your understanding of inventory protocols and discuss any tools or software you are familiar with that aid in inventory tracking.

Demonstrate your customer service skills by explaining how you would remain calm, listen attentively, and empathize with the customer. Emphasize the importance of clear communication and resolving issues efficiently.

Express your admiration for UniUni’s commitment to innovation and customer service. Mention specific aspects of the company culture or values that resonate with you, as well as how your skills and interests align with the Operations Assistant role.

Discuss your strategies for maintaining strong communication, such as regular updates and open-door policies. Provide an example of how effective communication in a past role improved team outcomes.

List any relevant software you’ve worked with, like Excel or inventory management systems, and describe how you utilize these tools for data collection and reporting. If you can, mention specific projects you’ve completed using these tools.

Explain your commitment to safety by describing specific protocols you follow or encourage. Mention any training you've received on safety practices and how you would promote them among colleagues.

Provide insight into your time management strategies, such as breaking tasks down into manageable parts and using planning tools. Give a past example that showcases your ability to deliver quality work under pressure.

Discuss your grasp of last-mile logistics and its importance in the supply chain. Highlight any relevant knowledge or research you've done, and connect it to how you would contribute as an Operations Assistant at UniUni.