Medical Secretary, Cardiology - job 1 of 2

As a Medical Secretary in Cardiology at the University of Maryland Medical System, your key responsibilities include managing patient schedules, responding to inquiries from patients and visitors, and maintaining records efficiently. You'll also work closely with the healthcare team to ensure seamless communication among team members and assist in various administrative tasks that support patient care.

To qualify for the Medical Secretary position at the University of Maryland Medical System, you need a high school diploma or equivalent and either a year of customer service experience or completion of an accredited Administrative Assistant program within the last 12 months. Healthcare or medical office experience is preferred, but enthusiasm and a willingness to learn are key attributes we value.

At the University of Maryland Medical System, we’re committed to the professional growth of our Medical Secretaries. We offer a range of training opportunities, mentorship programs, and access to resources that will help you expand your skill set and advance your career in healthcare administration. Join us and find your pathway to success!

A Medical Secretary working in Cardiology at the University of Maryland Medical System should possess excellent communication skills, organizational abilities, and a strong attention to detail. Being able to work under pressure while maintaining professionalism is essential, along with the ability to collaborate effectively with healthcare professionals and patients alike.

The compensation range for the Medical Secretary position at the University of Maryland Medical System is between $17.00 and $22.80 per hour. This competitive pay reflects the essential role you play in providing support and ensuring the smooth operation of our Cardiology department.

When answering this question, consider discussing your passion for healthcare, your interest in administrative roles, and how the values and mission of UMMS resonate with you. Highlight how this position aligns with your career goals and your desire to contribute to patient care.

In response to this question, explain your approach to time management and prioritization. Share examples of how you've organized tasks based on urgency and importance and how you remain flexible to adapt to changing circumstances in a healthcare setting.

When addressing this question, provide a specific example where you demonstrated empathy and effective communication skills. Discuss how you managed the situation positively, worked to resolve any issues, and maintained professionalism throughout.

Be sure to mention any specific medical office software you’ve used, such as EHR systems, scheduling software, and standard office applications like MS Office. Highlighting your adaptability in learning new systems can also strengthen your answer.

Emphasize that teamwork in healthcare ensures comprehensive patient care, effective communication, and fosters a supportive environment. Share examples of how collaboration enhances patient outcomes and improves the work experience for everyone in the office.

Discuss the importance of confidentiality and adherence to HIPAA regulations. Explain your approach to maintaining patient privacy, including best practices for handling sensitive information securely and ensuring compliance at all times.

Reflect on your personal values and professional standards that contribute to your professional demeanor. Talk about how active listening, respectful communication, and a positive attitude help you uphold professionalism in a busy medical office.

Mention organizing appointments, reminding patients of upcoming visits, and ensuring that gaps in the schedule are filled promptly. Highlight your proactive approach to anticipating the needs of both the physician and patients to minimize delays.

Acknowledge the challenges such as high-pressure situations, multitasking, and dealing with diverse patient needs. Share how your skills and experiences prepare you to handle these challenges effectively while ensuring a positive experience for patients.

When discussing your long-term goals, express your desire to grow within the healthcare field, potentially aiming for roles with greater responsibilities such as office manager or administrative supervisor. Share how this position will serve as a foundation for your career development.