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Medical Secretary, Women's Care

Company Description

THE MEDICAL HEART OF MARYLAND

Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland’s health care system and community. We’re known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the world’s first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nation’s largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Maryland’s first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Maryland’s Children’s Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives.

Job Description

Medical Secretary
Fulltime –8a to 4:30p
UC Women’s Care 

 

Every Patient. Every Encounter. Every Day.

At University of Maryland Upper Chesapeake Health (UM UCH), you will join a highly dedicated and supportive team that has been providing high quality care to the community of Harford County for over 100 years. We proudly serve our patients and our community with unwavering commitment and exceptional care. It’s our passion for people that motivates us to do great work every single day.

Consistently named among the top 100 Best Places to Work in Maryland, our team members have the opportunity to grow professionally in a supportive and stimulating environment.

 

We are seeking new and experienced Medical Secretaries to join our extraordinary team!

As a Medical Secretary you will:

  • Answer telephone calls, handle routine inquiries, and refer non-routine matters to appropriate persons. Obtain, complete and follow up on all necessary paperwork in an accurate and timely manner.  Maintains records and ensures documentation is scanned into patient records.
  • Schedule patient appointments and tests, coordinating with appropriate personnel as necessary. Schedule return visit appointments as appropriate assuring smooth functioning. 
  • Assist team with all facets of preparing for patient visits or processing post visit documentation.  Assure completion of Consent to Treat, HIPAA and other forms as appropriate.
  • Maintain electronic patient charts.  Organize and prepare the necessary information, reports, records, charts and correspondence before the patient arrives for appointment.
  • Obtain necessary registration information on patients, co-pays, necessary referral forms and authorizations to forward to billing.

 

As a member of our team, you will experience:

  • A supportive, collaborative, and continuous learning work environment
  • A comprehensive benefits package to support your health and a balanced lifestyle - including health, vision, dental, and prescription drug coverage.
  • 403(b) savings plan with company match
  • Generous tuition reimbursement to support your continuing education and professional growth.

Qualifications

Qualifications:

  • A high school diploma or equivalent is required. 
  • Must have either one (1) year of previous customer service experience or completed an accredited or approved Administrative Assistant program within the last 12 months
  • Previous healthcare or medical office experience is preferred. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

•Pay Range: $17-$22.80
•Other Compensation (if applicable): n/a
•Review the 2024-2025 UMMS Benefits Guide

Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

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Average salary estimate

$41232 / YEARLY (est.)
min
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$35040K
$47424K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Secretary, Women's Care, University of Maryland Medical System

If you’re looking to take your career to the next level, becoming a Medical Secretary at University of Maryland Upper Chesapeake Health (UM UCH) could be the perfect opportunity for you! In this key role within the Women's Care department, you’ll be working in a friendly environment dedicated to exceptional patient care. Your day will be filled with important tasks like answering phone calls, managing patient inquiries, and ensuring all documentation is timely and accurately processed. With a focus on support and collaboration, you'll coordinate patient appointments and handle all the necessary administrative paperwork, confirming smooth operations for healthcare professionals and patients alike. You'll be a vital part of a team that has served Harford County for over a century, dedicated to maintaining high-quality care and community service. Not only will you gain meaningful work experience, but you’ll also enjoy a comprehensive benefits package including health coverage, tuition reimbursement, and a matched 403(b) savings plan. The supportive work culture at UM UCH allows for plenty of professional growth, making it one of the top places to work in Maryland. Whether you’re new to the field or looking to build on your administrative skills, join us as we strive to provide every patient with outstanding care each and every day!

Frequently Asked Questions (FAQs) for Medical Secretary, Women's Care Role at University of Maryland Medical System
What are the main responsibilities of a Medical Secretary at University of Maryland Upper Chesapeake Health?

As a Medical Secretary at University of Maryland Upper Chesapeake Health, your core responsibilities include handling phone inquiries, scheduling appointments, maintaining patient records, and ensuring all necessary paperwork is processed efficiently. Your role is essential in supporting the smooth operations of the Women's Care department, where you will assist with patient visits and prepare vital documentation.

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What qualifications are needed to apply for the Medical Secretary position at UM UCH?

To apply for the Medical Secretary position at University of Maryland Upper Chesapeake Health, candidates need a high school diploma or equivalent, along with either one year of customer service experience or completion of an accredited Administrative Assistant program within the last year. Previous experience in healthcare or a medical office setting is preferred.

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What is the work environment like for a Medical Secretary at UM UCH?

The work environment for a Medical Secretary at University of Maryland Upper Chesapeake Health is collaborative and supportive, allowing for continuous learning and professional development. With a commitment to high-quality care, the team values teamwork and strives to create a positive experience for both staff and patients in the community.

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What benefits can a Medical Secretary expect while working at University of Maryland Upper Chesapeake Health?

As a Medical Secretary at University of Maryland Upper Chesapeake Health, you’ll enjoy a comprehensive benefits package, including health, dental, and vision coverage, along with a 403(b) savings plan with a company match. Additionally, a generous tuition reimbursement program is available to support your ongoing education and professional development.

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How does one grow professionally as a Medical Secretary at UM UCH?

At University of Maryland Upper Chesapeake Health, professional growth for Medical Secretaries is supported through a comprehensive learning environment. The organization offers various training programs and the opportunity to develop skills in a dynamic healthcare setting. With a strong emphasis on quality care, employees are encouraged to pursue further education and certification.

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Common Interview Questions for Medical Secretary, Women's Care
What makes you a good candidate for the Medical Secretary position at UM UCH?

Highlight your customer service experience, organizational skills, and ability to work in a fast-paced environment. Discuss your passion for healthcare and your commitment to providing excellent patient care, which aligns with the values of University of Maryland Upper Chesapeake Health.

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Can you describe your experience with scheduling appointments?

Detail any previous experience handling appointment scheduling, emphasizing your ability to coordinate multiple schedules. Mention any specific systems or software you have used, and your approach to ensuring efficient patient flow.

Join Rise to see the full answer
How do you manage confidentiality and HIPAA requirements?

Explain your understanding of HIPAA regulations and the importance of patient confidentiality. Discuss specific practices you use to maintain privacy, such as careful handling of patient records and secure communication methods.

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Describe a time when you dealt with a difficult patient or situation.

Share a specific instance where you managed a challenging interaction calmly and professionally. Emphasize your communication skills and ability to de-escalate tension while focusing on finding a solution.

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What do you believe are key skills for a Medical Secretary?

Discuss key skills such as strong communication, attention to detail, and multitasking abilities. Explain how these skills contribute to providing effective support in a medical office setting.

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How do you prioritize your tasks in a busy work environment?

Describe your approach to task prioritization, which may include creating to-do lists, setting deadlines, and using organizational tools. Highlight your ability to manage time effectively while adapting to changing demands.

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What software programs are you familiar with that are relevant to this role?

Discuss any medical software, EMR systems, or office applications you have experience with. Highlight your proficiency in using technology to streamline processes and improve efficiency.

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How do you handle feedback from supervisors or patients?

Express your openness to feedback and your desire to use it for personal and professional growth. Give examples of how you have implemented feedback in the past to improve your performance.

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Why do you want to work at University of Maryland Upper Chesapeake Health?

Share your admiration for the organization's commitment to quality care and community service. Discuss how your values align with their mission and how you can contribute positively to their team.

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What do you know about the Women's Care department at UM UCH?

Research and discuss the services offered in the Women's Care department at University of Maryland Upper Chesapeake Health, expressing your understanding of the importance of this specialized care and how you are eager to support it as a Medical Secretary.

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We dedicate every day to providing a better state of care in Maryland. We are committed to strengthening the social fabric of our communities with high quality care centered on patients and their families, and our size and geographical reach all...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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