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Keyholder (PT) - Montgomery - job 1 of 4

"Is your passion in retail?” We are looking for a Part Time Keyholder for our store Bethesda, MD. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.

CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!

Responsibilities

  • Create and ensure a cohesive work environment that inspires engagement of associates
  • Possess the UNTUCKit CORE values
  • Confidently execute UNTUCKit University training and participate in daily chat-in activities
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers’ needs and provide assistance and information on product features
  • Create a fun, relaxed environment for customers to feel comfortable shopping
  • Maintain stock room
  • Open and close the store
  • Actively maintain a tidy sales floor
  • Remain knowledgeable on products offered and discuss available options
  • Cross sell products
  • Team up with co-workers to ensure proper customer service
  • Be a vital part of brand decisions with customer feedback and observations
  • Proven work experience as a Sales Associate
  • Basic understanding of sales principles and customer service practices
  • Proficiency in Apple products and G-suite, Omni-channel POS systems
  • Solid communication and interpersonal skills
  • Customer service focus
  • Ability to work in the store alone
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
  • High school degree; BA/BS degree would be a plus
  • Part Time: Hours may vary.
  • Retirement Plan (401k)
  • Paid Time Off ( & Public Holidays)
  • Training & Development
  • Casual working environment
  • Wellness Resources
  • Pay Range: $20-22 hourly rate
UNTUCKit Glassdoor Company Review
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CEO of UNTUCKit
UNTUCKit CEO photo
Aaron Sanandres
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Average salary estimate

$43680 / YEARLY (est.)
min
max
$41600K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Keyholder (PT) - Montgomery, UNTUCKit

Are you passionate about retail and ready to take the next step in your career? Join UNTUCKit as a Part Time Keyholder in Bethesda, MD! As a Keyholder, you will play a pivotal role in creating an inspiring and cohesive work environment that's all about engaging and motivating your associates. Your extensive knowledge of the retail world and genuine enthusiasm for providing exceptional customer service will ensure that our customers have a fantastic experience every time they walk through our doors. At UNTUCKit, we pride ourselves on our core values: Be Kind, Own It, Work Together, Communicate, Mentor, and most importantly, HAVE FUN! You'll be responsible for training and mentoring fellow associates while leading by example with your understanding of UNTUCKit's products and services. You’ll open and close the store, maintain stock levels, and keep a tidy sales floor, ensuring our customers feel comfortable and welcome. The role requires flexibility to work varied retail hours, including evenings and weekends, and a knack for building relationships with customers. With your solid management experience and exceptional communication skills, you will help make UNTUCKit a thriving place for both customers and associates. Plus, enjoy benefits like a retirement plan, paid time off, wellness resources, and a casual working environment. If you're eager to utilize your leadership skills and contribute to a dynamic team, this Keyholder position at UNTUCKit is the perfect fit for you!

Frequently Asked Questions (FAQs) for Keyholder (PT) - Montgomery Role at UNTUCKit
What are the specific responsibilities of a Part Time Keyholder at UNTUCKit?

As a Part Time Keyholder at UNTUCKit, your responsibilities will include ensuring high levels of customer satisfaction, maintaining a tidy sales floor, and managing opening and closing procedures for the store. You'll mentor and train staff while contributing to a cohesive work environment. Additionally, you'll possess a solid understanding of UNTUCKit's products to assist customers effectively.

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What qualifications do I need to apply for the Part Time Keyholder position at UNTUCKit?

To apply for the Part Time Keyholder position at UNTUCKit, candidates should have a proven work experience in retail, preferably in a management role. A basic understanding of sales principles and customer service practices is essential. While a high school degree is required, a BA/BS degree is a plus. Proficiency with Apple products and experience in POS systems are also beneficial.

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How does UNTUCKit promote a positive work environment for Part Time Keyholders?

UNTUCKit promotes a positive work environment by emphasizing core values such as kindness, teamwork, and open communication. As a Part Time Keyholder, you'll contribute to creating an engaging atmosphere where associates feel motivated. The company encourages mentoring and fun daily interactions, ensuring that each team member experiences job satisfaction.

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What kind of training can I expect as a Part Time Keyholder at UNTUCKit?

As a Part Time Keyholder at UNTUCKit, you can expect comprehensive training through UNTUCKit University. This training will equip you with the knowledge to excel in your role and help guide other associates. You'll also participate in daily chat-in activities that foster communication and keep everyone on the same page with company goals.

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What benefits does UNTUCKit offer to Part Time Keyholders?

UNTUCKit offers several attractive benefits for Part Time Keyholders, including a retirement plan (401k), paid time off, and public holidays. Employees also have access to wellness resources and training and development opportunities. Plus, you’ll be part of a casual working environment that promotes fun and teamwork!

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Common Interview Questions for Keyholder (PT) - Montgomery
Can you describe your experience in retail and how it relates to the Keyholder position at UNTUCKit?

When answering this question, highlight specific past experiences in retail that showcase your skills in management, customer service, and team collaboration. Emphasize how these experiences will contribute to your success as a Keyholder at UNTUCKit.

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How would you ensure exceptional customer service as a Keyholder at UNTUCKit?

Focus on strategies you would implement to enhance customer service, such as training your team, being approachable, and adapting based on customer feedback. Mention how your approach aligns with UNTUCKit’s core values.

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What does being a leader mean to you in a retail setting?

Share your leadership philosophy, emphasizing the importance of inspiration, support, and personal accountability. Discuss how you would apply this philosophy to empower your associates at UNTUCKit.

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How do you handle conflict within a team?

Describe your approach to addressing conflicts promptly and constructively. Providing examples of past experiences can demonstrate your ability to foster a harmonious work environment at UNTUCKit.

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What techniques would you use to motivate your team at UNTUCKit?

Discuss various motivational techniques such as recognizing team members’ achievements, fostering a fun atmosphere, and promoting open communication, all essential to being a successful Keyholder at UNTUCKit.

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How do you prioritize tasks during busy retail hours?

Explain your method for prioritization, such as focusing on customer needs first while delegating tasks among team members. Emphasize your organizational skills and ability to remain focused under pressure at UNTUCKit.

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Can you provide an example of exceptional customer service you have delivered?

Share a specific story where you went above and beyond for a customer, detailing the steps you took to meet their needs. Relate this back to how you would uphold UNTUCKit’s customer service standards.

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What strategies would you employ to train new associates?

Discuss your approach to onboarding new team members, including hands-on training, mentorship, and utilizing UNTUCKit University resources to ensure they are well-prepared for success.

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Why do you want to work at UNTUCKit as a Keyholder?

Express your enthusiasm for the brand and its values, highlighting how your skills and experience align with the Keyholder role. Showing passion for the company will set you apart from other candidates.

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How do you keep yourself updated on product knowledge and industry trends?

Explain your methods for staying informed, such as attending training sessions, conducting research, and actively engaging with customers. Your proactivity will demonstrate your commitment to excellence at UNTUCKit.

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Co-founders Chris Riccobono and Aaron Sanandres launched UNTUCKit back in 2011, frustrated by button-down shirts that looked sloppy when worn untucked. Founded on the premise that men can dress casually and still look sharp, the brand abides by th...

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DATE POSTED
April 12, 2025

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