ED Tech/Unit Coordinator, ED, South Hospital, 7p-7a, Part Time

The ED Tech/Unit Coordinator at UofL Health is tasked with numerous vital responsibilities. Key duties include providing clinical patient care support under the direction of a registered nurse, measuring and documenting vital signs, assisting with admissions and discharges, performing venipuncture for specimen collection, and assisting with EKG lead placements. The role is critical for ensuring a safe and efficient environment for patients and requires a blend of clinical and clerical skills.

To become an ED Tech/Unit Coordinator at UofL Health, you must have a high school diploma or equivalent and hold a Basic Life Support (BLS) certification from the American Heart Association. While preferred qualifications include completion of a Clinical Assistant, Medical Assistant, or EMT training program, nursing students who have completed a Fundamentals of Nursing Course may also apply. Additionally, certifications such as a Nursing Assistant (C.N.A), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT) can enhance your candidacy.

UofL Health offers a range of competitive benefits for the ED Tech/Unit Coordinator position, including competitive pay and comprehensive benefits options. Employees enjoy paid vacation, sick days, and holidays, alongside free tuition for part- and full-time employees’ children or domestic partners. Furthermore, the role comes with a 401K plan that includes employer matching, making it an excellent opportunity for long-term career growth.

The ED Tech role is essential at UofL Health – South Hospital as it provides fundamental support to the nursing staff, ensuring that patient care is timely and effective. By performing clerical and clinical duties—like admitting and discharging patients, measuring vital signs, and assisting with procedures—the ED Tech plays a crucial part in enhancing patient experiences and contributing to the overall efficiency of the emergency care provided.

The work environment for the ED Tech/Unit Coordinator at UofL Health is dynamic and fast-paced, especially during the part-time night shift from 7p to 7a. You'll work closely with a compassionate team dedicated to delivering quality patient care. With the upcoming expansion of the South Hospital providing brand-new facilities and enhanced resources, this role not only offers the chance to make a significant impact but also provide patient care in a modern and supportive setting.

In answering this question, think of a specific instance where you faced a challenge with a patient. Describe the situation, your approach to de-escalate any issues, and the positive outcome. Highlight your communication skills, empathy, and ability to stay calm under pressure, which are critical traits for an ED Tech/Unit Coordinator.

Illustrate your ability to manage time effectively by discussing specific strategies you use, such as creating to-do lists, using prioritization techniques, or leveraging teamwork. Emphasize how these methods help you meet the demands of the role while ensuring patient care remains your top priority.

Talk about the steps you take to ensure patient safety, including following protocols, using the right equipment, and double-checking your work. Mention the importance of communication with the nursing staff to ensure all procedures are conducted safely and in line with hospital practices.

When answering this question, reflect on your passion for emergency medicine and your desire to work within a team that prioritizes patient care. You might want to mention UofL Health's commitment to community health and its expansion, which provides an exciting opportunity for growth and impact in the local area.

Detail your experience with EHRs, particularly any specific systems you've used. Discuss your ability to efficiently navigate these systems to document patient care, maintain accurate records, and ensure data confidentiality and security, demonstrating how these skills will benefit you as an ED Tech.

Express your openness to feedback and your understanding of its importance in professional growth. Provide an example of a time you received constructive criticism and how you used that feedback to improve your skills or performance in a similar role.

Share your insights by mentioning aspects such as managing high-stress situations, dealing with critical patients, or balancing multiple tasks at once. Explain how you plan to cope with these challenges, perhaps through teamwork, ongoing education, or stress management techniques.

Outline a methodical approach to supporting a nurse in an emergency situation, emphasizing communication, remaining calm under pressure, and following directives promptly. Share a situational example where you had to assist in a busy environment, showcasing your teamwork abilities.

Discuss the significance of empathy in patient interactions, particularly in an emergency department context. Illustrate how empathizing with patients can help create a reassuring environment and improve overall patient satisfaction and outcomes.

Emphasize that teamwork in an emergency department is crucial for delivering effective patient care. Discuss how a cohesive team can improve communication, streamline procedures, and ensure all staff members are aligned towards the common goal of patient wellness.