Operations Manager Brokerage (m/f/d)

As the Operations Manager Brokerage at Upvest, your primary responsibilities include managing trade processing, risk controls, and ensuring regulatory compliance within our brokerage operations. You'll oversee accurate trade execution, monitor execution quality, support daily operations by identifying risks, and develop processes to manage trading errors. Additionally, you'll collaborate cross-functionally with product teams and act as a key contact for client inquiries regarding brokerage.

To qualify for the Operations Manager Brokerage role at Upvest, you should have at least 5 years of experience in brokerage operations, trading, or execution management, preferably within a financial institution or fintech. A strong understanding of market structures, regulatory frameworks like MiFID II, and excellent analytical skills are also essential. Familiarity with trading platforms and market data tools is beneficial for success in this position.

Yes, the Operations Manager Brokerage position at Upvest requires knowledge of financial regulations that impact trading and execution, including MiFID II best execution requirements. A key aspect of the role involves ensuring compliance with regulatory reporting obligations such as MiFIR transaction reporting and Best Execution reporting, making regulatory knowledge critical for success.

Yes, Upvest is open to hiring the Operations Manager Brokerage for remote work. However, if you're interested in relocating, we have hubs in Berlin, London, and Tallinn and are happy to support your move. We value flexibility and understand that great work can happen outside the traditional office setup.

At Upvest, the work culture promotes empowerment, trust, and openness, making it a vibrant place for the Operations Manager Brokerage to thrive. We believe in developing our employees and encourage a team-first mentality, where collaboration, feedback, and diversity are celebrated. As part of our mission-driven team, you’ll have the chance to contribute to meaningful changes in the financial industry.

In preparing for this question, reflect on your experience with identifying potential risks and your proactive approach to mitigating them. Discuss specific strategies you have implemented, such as developing robust risk controls or using analytical tools to predict trade-related incidents. Highlight how you ensure compliance and maintain execution quality to minimize risks effectively.

When answering this question, emphasize your knowledge of relevant regulations like MiFID II and the importance of accurate reporting obligations. Share instances where you successfully navigated compliance challenges, ensuring adherence to regulations, and how you kept your team informed about regulatory updates to maintain compliance in brokerage operations.

Provide insight into the methods you use to monitor execution quality. Discuss the tools and metrics you rely on, and any processes you've developed for identifying discrepancies. You might also want to mention how you collaborate with team members to uphold best execution standards and improve overall trading efficiency.

Share your specific experiences with overseeing trade processing and order management. Talk about workflows you've implemented to streamline these processes, how you resolved trade discrepancies, and your approach to ensuring timely and accurate trade execution. Mention any relevant technologies or trading platforms you've successfully utilized.

Highlight your ability to work effectively with diverse teams, illustrating your communication skills with examples of past cross-functional projects. Discuss how you involve team members in new product launches and support operational readiness, maintaining a balance between brokerage needs and product development.

Enumerate the trading platforms, data analysis tools, and software that you have used in prior roles. Discuss your proficiency with tools that support order execution, execution quality monitoring, or compliance reporting, and how they have contributed to successful brokerage management.

When answering this, describe specific processes or documentation you've established to identify and rectify trading errors. Share examples of when you've implemented changes based on identified issues and the impact those changes had on the overall brokerage operations.

Provide a structured approach to resolving trade discrepancies. Discuss the importance of quickly gathering relevant information, collaborating with internal teams to clarify the issue, and communicating with clients to keep them informed. Emphasize your analytical skills in assessing the situation and developing a fair resolution.

Share your personal passion for the financial industry and how you enjoy the challenges of brokerage operations. Discuss your commitment to continuous learning and improvement, as well as your enthusiasm for helping clients navigate investment opportunities through effective operational management.

Demonstrate your commitment to continuous professional development by mentioning specific resources you stay informed about, such as industry publications, podcasts, seminars, or professional organizations. Discuss how you apply this knowledge to your role at Upvest and how it drives your proactive approach to compliance and operational management.