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Event Engagement Coordinator - Contract Role

About Upwards:

Upwards (upwards.com) is a fast-growing Los Angeles-based startup transforming childcare in the United States. Backed by top investors and VCs, we're making childcare accessible to all families by connecting families, caregivers, employers, and governments to offer benefits programs that meet ever-evolving family needs.

It is our mission to solve care for good.

The role of the Military Event Coordinator (Contractor)

Upwards is seeking a passionate military affiliated person/spouse/family member to help conduct briefs, attend events and coordinate and host local events for military families with children aged 0-12 over the course of the next 2-3 months, with possibility to extend.


They will be supported by our Military Events Marketing Manager and will work together to share the covered care program that is available to qualifying service members. This contract role is perfect for those who love connecting with people and are eager to support their local community. Above all else, we are looking for someone who is warm, inviting and genuine in their support for this program.


In this role, you will:

  • Plan, coordinate, and host events designed for families with young children.
  • Present information about Upwards’ childcare program at events. Though no professional experience with events or public speaking is required, we want involved community members who are striving to support their community.
  • Leverage strong networking skills to engage families and increase program awareness.
  • Use personal experiences as a military spouse or family member to foster meaningful community connections.
  • Attend military-affiliated events such as weekend briefings, Yellow Ribbon ceremonies, and family days.
  • Work closely with Upwards’ Event Marketing Manager to identify and attend relevant events in their state, including those sourced through Upwards leads.
  • Engage with event attendees to discuss Upwards’ childcare services, including how to access covered care, the registration process, and ways to spread the word to other service members.
  • Track and report key event metrics, including estimated soldier attendance, the number of soldiers with children and qualified sign-ups based on event size and type.

You'll excel at this role if you have:

  • Ability to plan and execute events, manage schedules, coordinate logistics, and ensure smooth event operations. Must be comfortable handling multiple tasks, working under pressure, and adapting to last-minute changes.
  • Confidence in speaking to groups of various sizes, from intimate gatherings to large military briefings. Strong ability to clearly present information, engage an audience, and answer questions effectively
  • Strong organizational skills to oversee event planning from start to finish, including budgeting, timeline management, stakeholder communication, and ensuring event goals and sign ups are met.

Requirements:

  • Must reside in one of the following states: AK, CO, GA, IA, ID, IL, KS, LA, MA, MD, MN, MO, NH, NM, OH, OR, VA, VT, WA, WI.
  • Must be willing to travel, including day or weekend trips.
  • Must be available to work weekends as needed.
  • Must have a personal laptop and reliable internet connection for work use.
  • Must be flexible with their working hours to accommodate the events and engagement opportunities.

Preferences:

  • Bi-lingual in English and Spanish is a plus for certain states, but not required.
  • Reside within 50 miles of a military base (strongly preferred).

What the Interview Process will look like:

  • 1st Interview: Recruiter Interview
  • 2nd Interview: Manager & Leadership Interview

Role Details:


Salary Range: $30 per hour

Term: 2 to 3 Months (with possibility of extension)


Compensation determinations rely on various factors, encompassing the position level, the individual's skills, knowledge, and capabilities, the location of the role, internal fairness considerations, and alignment with market data.

Upwards, as an E-Verify participant and equal opportunity employer, does not discriminate based on race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Rest assured that all your information will be treated confidentially in accordance with EEO guidelines.

Average salary estimate

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$62400K

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What You Should Know About Event Engagement Coordinator - Contract Role, Upwards

Are you passionate about supporting military families and engaging with your local community? Upwards is looking for an enthusiastic Event Engagement Coordinator for a contract role to join our team! As a rapidly growing startup based in Los Angeles, we’re on a mission to revolutionize childcare in the United States, making it accessible for all families. In this role, you’ll have the unique opportunity to coordinate and host local events designed specifically for military families with children aged 0-12. You’ll work closely with our Military Events Marketing Manager, ensuring to share vital information about our childcare benefits program that can make a difference in service members' lives. This position is perfect for someone eager to connect with other military families, leveraging your insights and experiences. You’ll take part in planning exciting events, attending key military gatherings, and engaging directly with families to promote our initiatives. The ideal candidate is warm, genuine, and eager to foster a strong sense of community while showcasing our services. While previous experience in event planning or public speaking is a plus, it isn’t required; what truly matters is your willingness to get involved and support fellow families. If you reside in states such as Virginia, Colorado, or Georgia, and have strong organizational skills, come join Upwards to make a positive impact in the lives of military families. Get ready to foster connections, share great resources, and have a meaningful experience with us!

Frequently Asked Questions (FAQs) for Event Engagement Coordinator - Contract Role Role at Upwards
What are the responsibilities of the Event Engagement Coordinator at Upwards?

As an Event Engagement Coordinator at Upwards, your primary responsibilities include planning and hosting events tailored for military families, presenting Upwards' childcare program, and engaging with attendees to promote our services. You'll collaborate closely with the Military Events Marketing Manager to ensure events run smoothly and effectively, track key metrics, and foster community connections, all while making a positive impact in the lives of military families.

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What qualifications do I need to apply for the Event Engagement Coordinator position at Upwards?

To be eligible for the Event Engagement Coordinator role at Upwards, you should reside in specific states such as Virginia, Colorado, or Georgia, be comfortable with occasional travel, and possess strong organizational skills. While previous experience in event planning is beneficial, it is not mandatory. The key is to show enthusiasm, willingness to connect with military families, and a passion for supporting the community.

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Is previous experience in event planning required for the Event Engagement Coordinator role at Upwards?

No, previous experience in event planning is not a requirement for the Event Engagement Coordinator position at Upwards. We value enthusiastic community members who are eager to learn and engage with military families over professional experience. If you have strong networking abilities and a warm personality, you could be a great fit for this role!

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What does the typical day-to-day look like for an Event Engagement Coordinator at Upwards?

As an Event Engagement Coordinator at Upwards, your daily tasks may vary but typically include planning upcoming events, attending local briefings, contacting military families, and engaging with attendees during events. You will collaborate with the Marketing Manager to prepare presentations and track event metrics to ensure program effectiveness, all while creating a positive environment for families.

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What is the duration and pay for the Event Engagement Coordinator role at Upwards?

The Event Engagement Coordinator position at Upwards is a contract role spanning 2 to 3 months, with the possibility of extension. The compensation for this role is set at $30 per hour, providing flexibility and opportunity while you support military families through engaging events.

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Common Interview Questions for Event Engagement Coordinator - Contract Role
Can you describe your experience with event planning?

When answering this question, focus on any relevant experience you have, whether formal or informal. Discuss specific events you organized or participated in, highlighting your organizational skills, ability to manage logistics, and how you ensured the event was successful. Even if you haven't formally planned events, you might talk about instances where you coordinated gatherings or participated in military family activities.

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How would you engage a hesitant group of military families during an event?

To address this question, emphasize your interpersonal skills and ability to build rapport. Discuss strategies such as starting with icebreakers, encouraging interaction through questions, sharing personal stories, and ensuring everyone feels welcome. Highlight your genuine passion for community support as a driving force behind your engagement tactics.

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What strategies would you use to promote Upwards’ childcare program at events?

For this question, presentations can be key. You could detail how you would prepare engaging materials, interactively explain the benefits, and share personal experiences as a military family member. Discuss collaborating with attendees to create excitement and encourage them to share information with others to spread the word.

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How do you handle unexpected changes during events?

When discussing this, provide examples of how you stay composed under pressure. Explain the importance of flexibility, quick thinking, and having contingency plans. Share any personal stories where you successfully navigated changes and maintained a positive atmosphere during an event.

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What motivates you to work in this role with Upwards?

Express your passion for supporting military families and the importance of accessible childcare. You can share any personal connections to the military community and how that drives your desire to engage and collaborate with families. Connecting your values with the mission of Upwards will show your commitment to the role.

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How would you measure the success of an event you organized?

Here, focus on key metrics such as the number of attendees, feedback collected, and information shared about Upwards’ childcare program. Discuss the importance of analyzing both quantitative data and qualitative feedback to assess whether the event achieved its goals in terms of community engagement and program awareness.

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Describe a time you had to work closely with a team to achieve a goal.

Share a specific example that showcases your ability to collaborate and communicate effectively. Highlight the challenges faced, how you contributed to the team's success, and the role of communication in bringing everyone together to achieve the goal.

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How would you handle a situation where there is low turnout at an event?

Share approaches such as analyzing attendance beforehand to adjust marketing strategies, gathering feedback to understand potential barriers, and utilizing personal connections to increase interest. Highlight retention strategies and your commitment to continuously improve future events based on learnings.

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What are your strategies for building a sense of community among military families?

Discuss the importance of creating a welcoming atmosphere, facilitating networking opportunities, and encouraging open communication. Share ideas like hosting recurring events, creating shared online spaces for discussion, and providing resources beneficial to military families to nurture ongoing relationship building.

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Why do you think your background as a military spouse is valuable for this role?

Emphasize how your unique experiences provide insights into community needs and challenges faced by military families. Talk about the empathy and understanding you bring, and how your background allows you to connect authentically with attendees, making you an effective advocate for Upwards’ mission.

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Upwards is a technology-driven care solutions company with a mission to make care accessible to all families and empower the caregivers who provide it. Upwards brings together families, care providers, employers, and governments to create new care...

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DATE POSTED
April 7, 2025

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