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Optical Sales Associate 55637 Part time

Our heritage in eye care spans more than 100 years. In 1885, opticians William Wall and Charles Ochs opened their first eyeglass store and manufacturing facility in Philadelphia, PA. Their reputation for fine eyewear and superior eye care grew, and Wall & Ochs was soon synonymous with exceptional quality and great value.

In the early 1970’s, Wall & Ochs became U.S. Vision in response to a growing reputation for quality and the customer base that came with it. Today, we have more than 350 locations located in JCPenney, Meijer, Boscov’s and AAFES.

What you’ll do:

The successful Optical Sales Associate delivers excellence to provide a professional and positive experience for all patients, customers, colleagues, and business partners and works with the Optical Sales Manager in the:

  • Commitment to deliver excellence in customer service and satisfaction
  • Driving of sales and controlling expenses
  • Accountability to achieve personal and store goals
  • Execution of effective operational and procedural processes
  • Engaging with patients and customers to fulfill prescriptive eyewear needs

What we need:

  • Optical / Retail skills preferred
  • Sales ability to Connect with customers, Uncover their needs, Recommend items based on their needs and Educate the customer on their purchases as outlined in our CURE selling model
  • Polished and professional communication and customer-centric service skills
  • Able to use POS and computer systems
  • Capable of working with and servicing and interacting with diverse people
  • Self-motivation, action-oriented, and a creative problem solver open to feedback and learning
  • Reliability and punctuality in attendance
  • Flexibility for scheduling, and able to work weekends, select holidays, as well as special sales events
  • Ability to meet the physical needs of the job and multi-task in a busy work environment

US Vision is an Equal Opportunity Employer. We value diversity and an inclusive, accessible workplace. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at US Vision are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

US Vision is a Drug-Free work environment. We participate in the E-Verify program.

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Optical Sales Associate 55637 Part time, U.S .Vision

As an Optical Sales Associate at US Vision, you're stepping into a role that combines your passion for customer service with the exciting world of eyewear. With a heritage that stretches back over 100 years, US Vision prides itself on delivering exceptional quality and value to our customers every day through more than 350 locations. In this part-time position, you will engage with patients and customers to help them find the perfect eyewear solutions tailored to their needs. We’re looking for someone who loves connecting with people and has a knack for understanding their needs. You’ll work closely with our Optical Sales Manager to ensure an outstanding customer experience, aiming to exceed sales targets while managing expenses wisely. Your day-to-day will include using your polished communication skills to educate customers about our products and assisting them with the purchasing process, following our unique CURE selling model. We believe that flexibility is key in our fast-paced environment, so you'll need to be ready to adapt your schedule to meet the needs of our diverse clientele. If you're self-motivated, energetic, and eager to learn, joining US Vision as an Optical Sales Associate could be the perfect fit for you. Embrace the chance to build meaningful connections while expanding your career in the retail optical industry.

Frequently Asked Questions (FAQs) for Optical Sales Associate 55637 Part time Role at U.S .Vision
What are the responsibilities of an Optical Sales Associate at US Vision?

As an Optical Sales Associate at US Vision, your key responsibilities include providing excellent customer service, engaging with patients to understand their eyewear needs, recommending products, and educating customers about their purchases. You'll work alongside the Optical Sales Manager to achieve store goals and maintain operational efficiency.

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What qualifications does US Vision require for the Optical Sales Associate position?

US Vision prefers candidates with experience in optical or retail skills. Important qualifications include strong communication skills, the ability to connect with customers, and a knack for problem-solving. Familiarity with point-of-sale systems is also beneficial for this role.

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How does US Vision ensure a positive experience for its customers?

US Vision emphasizes a commitment to exceptional service, which is central to the Optical Sales Associate’s role. By following our CURE selling model and providing personalized attention, associates actively work to meet customer needs and ensure satisfaction, thereby enhancing the overall experience.

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What is the work environment like for an Optical Sales Associate at US Vision?

The work environment at US Vision is dynamic and customer-focused. As a part-time Optical Sales Associate, you'll be in a fast-paced retail setting where you will interact with a diverse range of customers, engage in sales activities, and promote teamwork among colleagues to deliver the best service possible.

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Are there opportunities for growth for Optical Sales Associates at US Vision?

Yes, US Vision values employee development and provides opportunities for growth within the company. As an Optical Sales Associate, you can advance to positions such as Optical Sales Manager or take on additional responsibilities that can enhance your career in the optical sales field.

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Common Interview Questions for Optical Sales Associate 55637 Part time
How do you handle customer objections during the sales process?

In the interview, emphasize your active listening skills and problem-solving abilities. Share specific examples of how you’ve diplomatically addressed concerns while still guiding the conversation towards the customer's needs, ensuring they feel valued during the process.

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What experience do you have in the optical industry?

If you have previous experience, share tangible examples showcasing your skills in sales or customer service within the optical field. If not, highlight related retail experience and your ability to quickly learn about products and engage with customers.

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Can you describe your communication style when interacting with customers?

Discuss your approach to building rapport with customers and adjusting your communication style based on their needs. Mention examples like using simplified language for complex eyewear technologies or actively engaging with questions to ensure understanding.

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What does excellent customer service mean to you?

Define excellent customer service as going above and beyond to meet customer needs. Provide real-world examples, such as following up with customers to ensure satisfaction or engaging with them on a personal level to enhance their shopping experience.

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How do you prioritize tasks in a busy retail environment?

Illustrate your ability to manage multiple tasks by discussing previous experiences where you maintained focus and efficiency. You can mention time management techniques, such as using to-do lists or prioritizing customer needs to enhance service.

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What strategies do you use to meet sales targets?

Explain your proactive approach to driving sales by understanding customer needs and effectively recommending products. Use past results to demonstrate your successful strategies, such as upselling or cross-selling based on customer interactions.

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How do you stay informed about optical products and trends?

Talk about your commitment to continuous learning through industry blogs, attending training, or engaging with colleagues. Emphasize your eagerness to remain knowledgeable to provide insightful recommendations to customers.

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Describe a time when you provided exceptional service to a customer.

Share a compelling narrative that underscores your problem-solving skills and the impact of your service on customer experience. This could include a challenging interaction that you resolved positively, showcasing your dedication.

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How would you handle a difficult customer?

Discuss your ability to remain calm and professional, listening to the customer's issue before offering solutions. Share past experiences where your conflict resolution skills led to positive outcomes.

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Why do you want to work as an Optical Sales Associate at US Vision?

Articulate your passion for eyewear and desire to provide excellent customer service. Mention US Vision's strong heritage and reputation in the optical industry, aligning your personal values with the company’s mission and goals.

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U.S. Vision, located in Glendora, New Jersey, is a manufacturer and distributor of prescription glasses and optical lenses.

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Part-time, on-site
DATE POSTED
March 19, 2025

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