Entry-level Lube Tech/Technician

As an Entry-level Lube Technician at Valvoline Instant Oil Change, your main responsibilities include performing essential vehicle maintenance tasks such as changing oil, checking and replenishing fluids, rotating tires, testing and replacing batteries, and conducting safety checks. You'll also engage with customers to ensure top-notch service and contribute to a friendly team environment.

For the Entry-level Lube Technician position at Valvoline Instant Oil Change, you don’t need prior automotive experience since our comprehensive training program covers everything. However, you'll need to be flexible to work on weekends, have a friendly demeanor, and be able to physically perform tasks such as standing for long hours, lifting up to 50 pounds, and working in various positions.

Working as an Entry-level Lube Technician at VIOC comes with numerous benefits, including competitive weekly pay starting at $15.25 per hour, medical and dental coverage, tuition assistance, and a generous 401(k) savings plan with a 100% match up to 5%. Employees also receive paid time off and discounts on services, making this a great opportunity to launch your career!

Absolutely! At Valvoline Instant Oil Change, we have a strong commitment to promoting from within. As an Entry-level Lube Technician, you will have the chance to learn and grow within the company, and many team members advance to higher-level positions through our award-winning training programs.

Valvoline Instant Oil Change is dedicated to creating a diverse and inclusive work environment. The company encourages applicants from various backgrounds, including women, people of color, LGBTQIA+ individuals, veterans, and those with disabilities. They strive to ensure that everyone feels welcomed and valued throughout the recruitment process and beyond.

When answering this question, emphasize your interest in the automotive industry and highlight how the training and career advancement opportunities at Valvoline Instant Oil Change attracted you. It's important to express enthusiasm for the role and your passion for providing exceptional customer service.

A solid answer would include discussing your organizational skills and time management. Mention how following a checklist for inspections and services enables you to ensure no step is overlooked while providing efficient service to customers.

Share a specific example that demonstrates your ability to collaborate with others. Discuss your communication skills, willingness to help, and how teamwork contributed to achieving excellent customer service outcomes or completing tasks successfully.

Mention your ability to stay calm and focused amid pressure. Explain how you prioritize tasks and maintain a positive attitude while working efficiently, ensuring high-quality service even during busy times.

You can express that you understand VIOC provides a comprehensive training program that equips employees with the necessary skills to succeed as Lube Technicians. Mention your excitement about the prospect of learning through hands-on experience and the lasting career opportunities.

Explain that customer service is vital in the role of an Entry-level Lube Technician because it builds trust and relationships with guests. Good service can lead to repeat business and positive word-of-mouth referrals, ultimately benefiting the company.

Your response should focus on listening to the customer's concerns empathetically. Discuss how you would professionally address their issues, offer solutions to resolve their dissatisfaction, and ensure they feel valued and heard by the end of the interaction.

Highlight both your transferable skills and personal attributes, such as a keen willingness to learn, strong work ethic, punctuality, and existing technical knowledge. This shows you will be a team player who can thrive in the role.

Stress the importance of following safety protocols and proper handling of tools and equipment. You might also mention your commitment to creating a safe environment for both customers and team members through awareness and adherence to company policies.

Discuss your aspirations to grow within the company and take on more responsibilities over time. You can express your eagerness to develop your skills and work towards advanced positions, showcasing your ambition and commitment to the team.