Seasonal Ice Cream Server - Upper West Side (Amsterdam Ave)

As a Seasonal Ice Cream Server at Van Leeuwen Ice Cream, you will be responsible for preparing and serving menu items according to our established standards, handling transactions at the register, maintaining store cleanliness, and providing excellent service to all customers. You will also assist with inventory tasks and follow our safety and conduct standards.

To be considered for the Seasonal Ice Cream Server role at Van Leeuwen Ice Cream, you must be at least 18 years old and be able to work for a minimum of 60 days. A local Department of Health Food Handlers License is required, and while barista experience is a plus, the ideal candidate should be flexible with availability, able to lift up to 50 lbs, and capable of working in a fast-paced environment.

At Van Leeuwen Ice Cream, Seasonal Ice Cream Servers start at an hourly wage of $16.50, and with tips, you could earn an additional $7 on top! This makes for a great earning potential while you spread joy through ice cream during the summer months.

As a Seasonal Ice Cream Server at Van Leeuwen Ice Cream, you will need to commit to at least three shifts per week, and flexibility to work late nights is a must. This role is designed to meet the high demands of our summer season, making it an exciting and fast-paced opportunity.

The ideal skills for a Seasonal Ice Cream Server at Van Leeuwen Ice Cream include fantastic people skills, a love for ice cream, the ability to work independently and in a team, and a knack for maintaining a positive and energetic atmosphere. Being a self-starter is crucial, along with the ability to manage tasks efficiently in a vibrant work environment.

When answering, highlight relevant customer service experience or any roles that involved food preparation. Discuss how these experiences have equipped you with the skills necessary to deliver exceptional service and handle the fast-paced environment at Van Leeuwen Ice Cream.

It's important to demonstrate your conflict resolution skills. Share a specific example where you successfully de-escalated a situation by actively listening, validating the customer's concerns, and providing a solution that showcases your commitment to excellent customer service.

Express your passion for ice cream and commitment to delivering joy to customers. You can also mention Van Leeuwen's values, community spirit, and your excitement to be part of a team dedicated to creating a positive experience for all.

Discuss the importance of collaboration, communication, and support among team members. Share an example of a time you contributed to a successful team environment, emphasizing your ability to work alongside others to achieve common goals.

Emphasize your understanding of sanitation standards and the importance of maintaining cleanliness in a food service environment. You can describe specific protocols you would follow to keep the workspace organized and hygienic.

Share a specific anecdote that highlights your dedication to customer satisfaction. Be sure to detail the situation, your actions, and the positive outcome that resulted from your efforts.

Talk about your strategies for staying focused and organized under pressure, such as prioritizing tasks, maintaining a positive attitude, and working efficiently with team members to manage the flow of customers.

Be honest and specific about your available shifts, emphasizing your flexibility to work evenings and weekends which is crucial for this role at Van Leeuwen Ice Cream.

Share your insights on the unique qualities of Van Leeuwen Ice Cream, whether it’s the focus on high-quality ingredients, commitment to community, or innovative flavors. Your answer should showcase your knowledge of the brand and its values.

Admit your familiarity with POS systems, detailing any past experiences and how you quickly adapt to new systems, ensuring that customer transactions are handled efficiently at Van Leeuwen Ice Cream.