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Medical Billing Manager

We are seeking a knowledgeable and collaborative Medical Billing Manager to serve as our CPT Subject Matter Expert (SME) and act as a key liaison between our internal teams and partner medical practices. This role will lead efforts in analyzing billing trends, addressing claim denials, and providing education and support to users of our software regarding best practices in coding and billing compliance.

Responsibilities:

  • Serve as the company’s go-to expert on CPT coding and act as a strategic partner to medical practices using our platform.
  • Collaborate with practices to analyze and resolve claim denials, coding discrepancies, and billing challenges.
  • Provide expert guidance on medical billing processes, including correct usage of ICD-10, CPT, and/or HCPCS coding systems.
  • Provide specialized support for billing related to chronic care management (CCM), principal care management (PCM), remote patient monitoring (RPM), and other value-based care programs.
  • Maintain a deep understanding of insurance claim forms and processes (e.g., CMS-1500, UB-04).
  • Prepare and present regular reports summarizing revenue cycles, outstanding balances, denial trends, and other billing metrics to support operational decisions.
  • Monitor changes in healthcare billing regulations and payer requirements to ensure our practices and platform stay compliant.
  • Partner with product and engineering teams to provide insights on billing workflows and contribute to continuous improvement of our software.
  • Conduct training sessions or create resource materials to educate clients and internal teams on proper coding, documentation, and billing best practices.
  • Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent work experience).
  • 5+ years of experience in medical billing, revenue cycle management, or practice operations.
  • Deep expertise in CPT, ICD-10, and HCPCS coding systems.
  • Proven experience with CCM, PCM, RPM, and other time-based or care coordination codes strongly preferred.
  • Familiarity with CMS-1500 and UB-04 claim forms.
  • Strong analytical skills and comfort working with data to inform business decisions.
  • Experience supporting or working within a healthcare software environment is highly desirable.
  • Excellent communication and relationship-building skills with the ability to explain complex billing topics to both technical and non-technical audiences.


WORKING AT VATICA HEALTH ADVANTAGES

Prosperity

  • Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar
  • Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded
  • 401k plans– we want to empower you to prepare for your future
  • Room for growth and advancement- we love our employees and want to develop within

Good Health

  • Comprehensive Medical, Dental, and Vision insurance plans
  • Tax-free Dependent Care Account
  • Life insurance, short-term, and long-term disability

Happiness

  • Excellent PTO policy (everyone deserves a vacation now and then)
  • Great work-life balance environment- We believe family comes first!
  • Strong supportive teams- There is always a helping hand when you need it

The salary for a position is typically determined by multiple factors such as the individual's qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $60,000 to $80,000 (annualized USD). However, this estimate represents just one aspect of our total compensation package offered.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Billing Manager, Vatica Health

Are you ready to take the reins as a Medical Billing Manager at Vatica Health? We're on the lookout for someone who's not just knowledgeable but also collaborative, someone who thrives in a dynamic environment where your expertise will play a pivotal role. In this role, you’ll become our go-to CPT Subject Matter Expert (SME), working closely with our internal teams and partner medical practices. You will get the chance to lead initiatives in analyzing billing trends, tackling claim denials, and providing essential training on coding and billing compliance best practices. Your analytical skills will shine as you dive into the complexities of medical billing, providing guidance on ICD-10, CPT, and HCPCS coding systems, as well as specialized support for chronic care management (CCM) and other value-based programs. If you have a knack for building relationships, this role is perfect for you as you will be working with practices to resolve coding discrepancies and billing challenges while staying up-to-date with evolving healthcare regulations. Additionally, you’ll have the opportunity to make continuous improvements to our software by partnering with product and engineering teams. If you have a bachelor’s degree in Healthcare Administration or related field, 5+ years of experience in medical billing, and strong communication skills, this could be the fulfilling role you’ve been waiting for. Join us at Vatica Health, where you’ll not only grow your career but also support our mission to enhance healthcare delivery.

Frequently Asked Questions (FAQs) for Medical Billing Manager Role at Vatica Health
What are the responsibilities of a Medical Billing Manager at Vatica Health?

As a Medical Billing Manager at Vatica Health, your main responsibilities include acting as the CPT Subject Matter Expert, collaborating with healthcare practices to resolve billing challenges, guiding users through coding processes such as ICD-10, CPT, and HCPCS, and preparing insightful reports on revenue cycles and billing metrics. Your expertise in medical billing will drive compliance and operational excellence.

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What qualifications do I need for the Medical Billing Manager role at Vatica Health?

To qualify for the Medical Billing Manager role at Vatica Health, candidates should hold a bachelor's degree in Healthcare Administration or a related field, along with a minimum of 5 years of experience in medical billing or revenue cycle management. Deep knowledge of CPT, ICD-10, HCPCS coding systems, and familiarity with claim forms like CMS-1500 and UB-04 are essential.

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How does Vatica Health support the professional growth of a Medical Billing Manager?

At Vatica Health, professional growth is a priority. As a Medical Billing Manager, you will have access to various development opportunities including conducting training sessions, creating educational materials, and participating in continuous improvement projects. We believe in promoting from within, so your career advancement is not just a possibility, but a pathway we actively support.

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What is the work environment like for a Medical Billing Manager at Vatica Health?

The work environment for a Medical Billing Manager at Vatica Health is collaborative and supportive. We promote a culture that values work-life balance and emphasizes family. You’ll be part of strong teams where help is always available, and your contributions to the billing process will be truly valued.

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What benefits can I expect as a Medical Billing Manager at Vatica Health?

As a Medical Billing Manager at Vatica Health, you can expect competitive salaries, bonus potential, comprehensive health insurance plans, a 401k plan, an excellent PTO policy, and great work-life balance opportunities. Our commitment to employee well-being ensures you are supported both professionally and personally.

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Common Interview Questions for Medical Billing Manager
Can you explain your experience with CPT coding and how it relates to the Medical Billing Manager role?

When answering this question, highlight your depth of knowledge in CPT coding, provide examples of how you've previously applied this expertise to resolve billing issues, and discuss how you would educate and guide your team or clients on proper coding practices.

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How do you approach resolving claim denials in a medical billing environment?

To effectively answer this question, discuss your analytical approach—reviewing denials, working with the team to understand root causes, and collaborating with practices. Emphasize how you use data to inform your decisions and build solutions to minimize future denials.

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What strategies do you use to stay updated on healthcare billing regulations?

Employing various strategies for staying current is crucial. You could mention participating in professional associations, subscribing to healthcare newsletters, or attending relevant educational courses. Demonstrating a proactive stance on compliance can highlight your commitment and diligence.

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How would you train a new staff member on billing compliance best practices?

When addressing this question, outline a structured training process. You might suggest creating a blend of hands-on training sessions, resource materials, and ongoing support. Mention any methods you've used successfully in the past to ensure information retention and comprehension.

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What metrics do you consider most important in analyzing the revenue cycle?

During your answer, refer to metrics such as claim denial rates, turnaround time for claims, days in accounts receivable, and collections rate. Emphasizing your analytical approach to improving these metrics can set you apart as a candidate.

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Can you describe a challenging billing problem you faced and how you resolved it?

Use the STAR method (Situation, Task, Action, Result) to structure your response. Discuss a specific instance, your role, the innovative solutions you implemented, and the positive outcomes achieved, demonstrating your problem-solving skills.

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How do you ensure effective communication with non-technical staff about complex billing topics?

Highlighting your ability to simplify complex information is crucial. You can talk about your experiences in breaking down jargon into understandable terms through visuals, relatable examples, and open dialogue, ensuring clarity across different levels of the organization.

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What tools or software have you used for medical billing, and how do they enhance productivity?

Share your experience with specific billing software and how they've improved efficiency, accuracy, and workflow within your teams. Mention any relevant metrics or successes demonstrated due to adopting these tools, emphasizing technological adeptness.

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How would you handle a situation where a healthcare practice disagrees with a billing decision?

Discuss the importance of listening to the practice’s concerns, analyzing the data, and working collaboratively to reach a resolution. Emphasize your negotiation skills and how you strive for a win-win outcome by fostering a strong partnership.

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What role does data analysis play in your approach as a Medical Billing Manager?

In your response, articulate how you leverage data to make informed decisions, drive improvements in billing practices, and support testimony. Discuss specific examples of actionable insights you've extracted from data analysis to enhance overall performance.

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Founded in 2011, Vatica Health is the leading provider-centric risk adjustment and quality of care solution for health plans and health systems. By pairing expert clinical teams with cutting-edge, HITRUST-certified technology at the point of care,...

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Full-time, remote
DATE POSTED
April 10, 2025

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