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Account Manager

Company Description

Vention helps some of the most innovative manufacturing companies automate their production floor in just a few days. Vention's online-first manufacturing automation platform (MAP) enables its clients to design, automate, order, and deploy manufacturing equipment directly from their web browser.

Vention is headquartered in Montreal, Canada, with offices in Berlin and Boston, and is used in over 3,000 factories on 5 continents. As one of Canada’s Most Admired Cultures and Great Place to Work, we are a performance driven culture that cares deeply about happiness. We like ambitious goals, facts & data, and constructive debates. But at the same time, we know that we can’t repeatedly push ourselves if we are not surrounded by an uplifting and caring work environment. Those two sides of our culture, feed each other and are safeguarded with the same level of attention. Our values & principles include:

  • We make our clients successful - we do what’s right for our customers, even when it makes our roles more challenging.
  • We execute and deliver - we set ambitious goals for ourselves and are energized about meeting them.
  • We debate, then commit - we challenge our own perspectives and ideas in pursuit of the best solutions.
  • We innovate to inspire - we value innovation in products, user experiences, and business practices.
  • We collaborate to achieve more - we work as one team to achieve more than we would on our own.
  • We empower our people to reach their full potential - we hold ourselves to high standards but know when to celebrate progress & achievements

Job Description

As Vention’s newest Account Manager, you play a pivotal role in helping businesses seize the incredible opportunities around industrial automation and business transformation. Our solutions help our customers address the realities of labor shortages, re-shoring, or upskilling their employees. Vention’s solutions support our customers in overcoming these challenges and more. Our Account Managers are supported by Integration Coaches, Application Engineers, and Sales Leadership. We win as one, together as a team.

  • Work both inbound and outbound leads to target client accounts including opportunities discovery, pipeline building and quota achievement
  • Develop existing business opportunities and prospect for new opportunities with new & existing clients
  • Build skills as you become an expert in discovery calls, sales process, qualification methodology, product demonstrations, negotiations and closing
  • Work through a qualified pipeline; including forecasting, nurturing and delivering results consistently;
  • Lead project discoveries with customers (new & recurring)
  • Work and communicate closely with Vention Application Engineers to manage the development of projects using our 3D MachineBuilder design tool and MachineLogic simulation tool
  • Collaborate with leadership to develop new strategies to grow the sales pipeline and consistently meet monthly, quarterly and annual targets.

Qualifications

  • You bring 2+ years of experience in technical, manufacturing, industrial automation or robotics sales;
  • You have a technical background - ideally a Bachelor of Engineering or related technical degree
  • You have excellent communication skills in English, are an active listener and ask intelligent, well thought out questions;
  • You are at ease speaking with and presenting to clients and love picking up the phone! 
  • You have a passion for customer success  and the ability to listen and detect client needs;
  • You showed the ability to work in a fast-paced, dynamic environment with high energy and enthusiasm
  • You have a deep interest in engineering topics and have a genuine curiosity to explore how things work; 
  • Experience with any sales tools such as : Gong, ZoomInfo, SalesLoft, Salesforce, Seismic, is considered an asset.
  • You are competitive; you love to win , hate to lose even more and you are one of the most driven people you know. You have a strong sense of purpose and you crave the opportunity to show how good you are, how durable you are and to be given the chance to excel.

Additional Information

How We Take Care of You

  • Flexible paid time off and remote work policies.
  • Complimentary beverages and snacks so that you are fuelled and ready for your day.
  • Global comprehensive health plans so you feel your best.
  • Career growth opportunities. Your future matters.
  • Fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights.
  • Time off to volunteer and give back to your community.

What to Expect in Your Interview

  • Initial Call
  • Team interview
  • Challenge
  • Final Interview
  • Decision & Offer

Commitment to Equal Employment Opportunity

Our culture is an uplifting environment for high achievers. The fast-paced, high-performance environment will give you the opportunity to build products, processes and strategies that will have a lasting impact.

When you join Vention, you join a team of professionals with a diverse variety of experiences, backgrounds, and perspectives. Together, we strive to nurture a supportive and inclusive work environment for all. We push each other to achieve extraordinary results and forge long term relationships as a result of the intensity and passion. 

We’re passionate about helping you do your best work. Claim your seat and find out what you can do!

If you're unsure if your experience perfectly matches our job posting, we encourage you to apply anyway. We are happy to chat and get to know you better while you can understand the role as well.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Account Manager, Vention

Join Vention as an Account Manager and play a pivotal role in helping businesses redefine their manufacturing processes. Located in the heart of Montreal, you'll be part of a dynamic team that collaborates closely to deliver innovative automation solutions tailored for various industrial challenges. As an Account Manager, your day-to-day will involve diving into inbound and outbound leads, discovering new opportunities, and nurturing existing client relationships. You'll learn the ins and outs of our award-winning platform that empowers clients to design and automate their production lines directly from their browsers. Working alongside skilled Integration Coaches and Application Engineers, you'll become the expert clients trust during their journey towards automation. Your communication skills, technical background, and passion for customer success will enable you to uncover clients' unique needs and provide tailored solutions. You’ll manage a qualified pipeline, forecast leads, and apply negotiation tactics—all while meeting ambitious targets in a collaborative atmosphere. With Vention's commitment to fostering innovation and excellence, you can expect comprehensive support to help you thrive as you advance in your career. If you're ready to embark on a journey with us, we’d love to see how your expertise can align with our goals. Let's make manufacturing better together!

Frequently Asked Questions (FAQs) for Account Manager Role at Vention
What are the main responsibilities of an Account Manager at Vention?

As an Account Manager at Vention, your key responsibilities include managing inbound and outbound leads, building a strong sales pipeline, and developing existing business opportunities. You'll collaborate with engineering teams to ensure client projects are carried out effectively, lead project discoveries, and present tailored solutions to meet customer needs.

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What qualifications do I need to become an Account Manager at Vention?

To become an Account Manager at Vention, you should possess at least 2 years of experience in technical sales, ideally within manufacturing or industrial automation. A technical background, such as a Bachelor's degree in Engineering or a related field, is essential. Additionally, strong communication skills and a passion for customer success are critical.

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How does Vention support its Account Managers in their roles?

Vention provides robust support to Account Managers through the guidance of Integration Coaches, Application Engineers, and Sales Leadership. This teamwork approach ensures that you have the resources necessary to develop new strategies, meet sales targets, and effectively serve clients.

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What tools and technologies will I be using as an Account Manager at Vention?

As an Account Manager at Vention, you may utilize various sales tools such as Gong, ZoomInfo, Salesforce, and SalesLoft to effectively manage your pipeline, forecast sales, and analyze customer data. Familiarity with these tools will help you optimize your performance.

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What is the work culture like at Vention for an Account Manager?

The work culture at Vention is dynamic and collaborative, characterized by mutual respect and innovation. Employees are encouraged to engage in constructive debates and contribute their perspectives. Vention's focus on team success and individual growth creates an uplifting environment where Account Managers can thrive.

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Common Interview Questions for Account Manager
How do you approach building relationships with clients as an Account Manager?

When building relationships with clients, I prioritize open communication and active listening. I focus on understanding their specific needs and challenges, which allows me to tailor my approach and offer solutions that truly benefit them. By being approachable and responsive, I create trust and long-term partnerships.

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Can you provide an example of a successful negotiation you led?

In my previous role, I successfully negotiated a deal by first identifying the client’s pain points and understanding their budget constraints. I presented a customized proposal that highlighted how our solution would save them costs in the long run, resulting in a win-win scenario that strengthened our partnership.

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What strategies do you use to manage a sales pipeline effectively?

I use a combination of CRM tools and regular reviews to manage my sales pipeline effectively. I prioritize leads based on their potential, ensuring I nurture high-value opportunities while keeping an eye on lower-priority ones. Consistent follow-ups and adjusting strategies based on client feedback are also key to my approach.

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Why are you passionate about working in technical sales?

I find technical sales exciting because it marries my love for technology with helping businesses innovate. The challenge of translating complex technical concepts into easily digestible solutions for clients is fulfilling. It’s rewarding to assist clients in overcoming their operational challenges through advancements in technology.

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How do you handle objections from clients during the sales process?

When faced with objections, I approach them with empathy and understanding. I listen carefully to the client’s concerns and ask clarifying questions, which helps me address them effectively. I then provide data-driven responses that reassure the client and guide them back to the benefits of our solution.

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What techniques do you use for effective time management in your role?

Effective time management hinges on prioritization and setting clear objectives. I utilize digital tools to set reminders and track my tasks, ensuring that I allocate sufficient time for prospecting, client meetings, and project follow-ups without feeling overwhelmed. Regular breaks and setting time limits for specific tasks also enhance my productivity.

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Describe how you collaborate with different teams to achieve sales goals.

I believe collaboration is vital in achieving sales goals. I regularly coordinate with engineering, marketing, and product teams to gain insights and align our strategies. Open communication facilitates information sharing, allowing us to tackle challenges collectively and drive better results for our clients.

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What motivates you as an Account Manager?

I am motivated by the opportunity to help clients succeed. Understanding that my efforts contribute to their operational improvements fuels my passion. Additionally, the competitive nature of sales and the chance to exceed targets inspire me to push my limits and achieve extraordinary outcomes.

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How do you keep up with industry trends relevant to your role?

I stay updated on industry trends by regularly reading industry publications, attending webinars, and participating in professional associations. Networking with other professionals in the field also provides valuable insights, helping me understand emerging technologies and best practices that can benefit my clients.

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What is your approach to handling a difficult client?

When dealing with difficult clients, my approach is to remain calm and empathetic. I listen to their concerns without interruption, validate their feelings, and work collaboratively to identify solutions that address their issues. Building rapport and demonstrating that their satisfaction is my priority often turns challenging interactions into productive ones.

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Vention helps some of the most innovative manufacturers automate their production floors in just a few days. Vention's online-first manufacturing automation platform allows clients to design, automate, order, and deploy automated equipment directl...

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DATE POSTED
April 9, 2025

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