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Leasing Agent VILA

ROLE:                               Leasing Agent – Unfurnished  

BUSINESS UNIT:           VILA, a Veritas Investments company

DEPARTMENT:              Leasing

FLSA STATUS:                Independent Contractor

AS OF:                             March 27, 2025

 

SUMMARY

Veritas Investments Los Angeles (“VILA”) is committed to the creation of welcoming and inspiring homes that cater to how and where Angelenos want to live and work. We tailor each community to become a bespoke reflection of the unique and distinct characteristics of the surrounding neighborhood. Our residential rental leasing service leverages our knowledge and expertise in the multi-family housing industry to provide residents with exceptional customer service and a rewarding living experience. Our carefully curated portfolio of 40+ properties are in pedestrian friendly, most desirable urban markets of the LA metropolitan area.

Are you ready to take your career in real estate to the next level with a dynamic and rewarding opportunity? Our Unfurnished Leasing Agents are the face of Veritas Investments in Los Angeles (VILA), building lasting relationships with prospective clients while delivering top-notch service. We're seeking passionate, motivated, and organized individuals who thrive in a fast-paced environment, embrace teamwork, and are dedicated to exceeding occupancy goals.

As an Unfurnished Leasing Agent, you'll be entrusted with pre-qualified leads from our Inside Sales team and will play a key role in guiding clients through the leasing journey. From scheduling tours and showcasing units to assisting with the application process, you will be the primary point of contact for prospective residents. You’ll also collaborate with our Leasing Coordinators, who manage the lease execution and move-in processes, ensuring seamless experiences for our clients.

 

Your Role:

Present and communicate information about our vibrant Los Angeles neighborhoods and available units to potential residents.

Guide prospects through every step of the leasing process, from tours to move-in, while adhering to Fair Housing laws and Veritas leasing policies.

Manage and track your leads to secure leases and support occupancy goals.

Stay knowledgeable about the rental market and apply that expertise in each client interaction.

Collaborate with internal teams and departments to surpass goals.

Offer exceptional customer service and build strong rapport with clients from diverse backgrounds.

Demonstrate reliability, attention to detail, and self-motivation in a role that allows for autonomy and growth.

 

Who You Are:

You’re a dedicated, client-first real estate professional ready to take on new challenges. With a proven track record of success in multifamily leasing, you know how to build relationships, close deals, and earn repeat and referral business.

You have an active and unrestricted CA real estate license.

At least two years of leasing experience in the Los Angeles multifamily market.

A results-driven individual with strong interpersonal skills and a passion for customer service.

You leverage technology to maximize efficiency and stay organized.

High energy and self-motivated, you thrive in a sales-oriented environment.

 

Qualifications:

CA Real Estate License (required)

Deep understanding of Los Angeles rental laws

Proven leasing, sales, and closing skills

Strong communication, time management, and organizational abilities

Proficiency in MS Office and CRM systems is a plus

Reliable transportation for frequent travel across Los Angeles

Ability to navigate stairs and tour units as needed

 

Working Conditions:

Travel across Los Angeles is required, as you'll be touring units and engaging with clients across various neighborhoods.

 

Compensation:

This position is 100% commission-based, offering limitless earning potential for motivated professionals.

 

Join our team and make a meaningful impact in the Los Angeles rental market. We’re excited to see what you can achieve!

 


$0 - $100,000 a year

THE COMPANY

Veritas Investments Los Angeles (or “VILA”) is an affiliate of Veritas Investments, Inc., a prolific multifamily and retail property management company with over $3.0bn in real estate under management across 250+ distinct properties and 6,000+ units. Veritas Investments’ history dates back nearly 20 years.

 

VILA’s goal is to acquire well located, architecturally distinctive properties in LA’s most desirable pedestrian friendly neighborhoods, and then enhance their value through physical and operational improvements. VILA’s objectives include moving quickly on opportunities, both on and off market, and executing efficiently on strategy. By creating truly inspiring homes for our residents and improving our communities, VILA aims to achieve superior risk-adjusted returns to our investors.

 

Veritas Investments has been fortunate to be the recipient of many awards including two recent honors: IREM’s Workplace Environment Award for Employee and Leadership Development, and was also named Real Estate Investment Fund of the Year by REFI.


DON’T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Veritas Investments, we are proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Veritas Investments we are dedicated to building a diverse, inclusive, and authentic workplace and celebrate authenticity, so if you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Veritas Investments is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants for employment will receive consideration for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veritas Investments is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

What You Should Know About Leasing Agent VILA, Veritas Investments

Are you ready to elevate your real estate career in sunny Los Angeles? Join VILA, a Veritas Investments company, as a Leasing Agent and play a pivotal role in connecting people with their dream homes. At VILA, we pride ourselves on crafting welcoming communities that reflect the vibrant neighborhoods of Los Angeles. As an Unfurnished Leasing Agent, you will be the face of our company, engaging with potential residents and showcasing our diverse portfolio of properties. Your day-to-day will be packed with excitement as you manage pre-qualified leads, schedule tours, and assist clients through the entire leasing process. You’ll provide insights into the beautiful Los Angeles neighborhoods, help prospects understand their options, and ensure a smooth transition into their new homes. This role not only requires a knack for building relationships but also organizational skills to track leads and meet occupancy goals. You’ll collaborate with our dynamic team and bring your in-depth knowledge of rental laws and market trends to every client interaction. If you have a passion for customer service and a track record in multifamily leasing, this could be your next big career move! So, come and join us at VILA, where your efforts will not only shape your career but also impact the lives of countless Angelenos seeking their perfect abode.

Frequently Asked Questions (FAQs) for Leasing Agent VILA Role at Veritas Investments
What are the primary responsibilities of a Leasing Agent at VILA?

As a Leasing Agent at VILA, your key responsibilities include managing pre-qualified leads, scheduling tours of available units, assisting prospects with the application process, and guiding them through each step of the leasing journey. You will be expected to stay knowledgeable about our neighborhoods and maintain strong relationships with potential residents while working closely with our Leasing Coordinators to ensure a seamless move-in process.

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What qualifications do I need to become a Leasing Agent at VILA?

To become a Leasing Agent at VILA, you must possess an active and unrestricted California Real Estate License and have at least two years of leasing experience in the Los Angeles multifamily market. Additionally, you should exhibit strong communication, customer service, and organizational skills while being proficient in MS Office and CRM systems.

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What opportunities for growth exist for Leasing Agents at VILA?

At VILA, Leasing Agents have a unique opportunity to grow and advance in their careers by developing valuable skills and building long-term relationships. With strong performance, agents can take on more responsibilities, explore advanced roles within the company, or move into different areas of real estate management, making this a promising career choice.

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What is the compensation structure for Leasing Agents at VILA?

Leasing Agents at VILA enjoy a 100% commission-based compensation structure, which means that your earning potential is limitless. With a strong drive, dedicated work ethic, and sales acumen, you could earn anywhere between $0 to $100,000 a year, allowing you to truly reap the rewards of your hard work.

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How does VILA promote a diverse and inclusive workplace?

VILA is committed to fostering a diverse and inclusive environment where everyone feels valued. We celebrate authenticity and actively encourage applicants from diverse backgrounds to apply, even if they do not meet every single requirement. Our policies ensure that all qualified applicants are given equal consideration without discrimination.

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Common Interview Questions for Leasing Agent VILA
Can you describe your experience in the multifamily leasing market?

When discussing your experience, highlight specific roles you’ve held in the multifamily leasing market, showcasing successes such as the number of leases secured or effective strategies you used. Emphasize how your past roles have prepared you for success at VILA.

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How do you manage and track leads effectively?

Describe the tools and systems you utilize to track leads, like CRM software, and the processes you implement to ensure follow-ups are timely and consistent. Share examples of how this organizational strategy has contributed to successful closings in your previous roles.

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What strategies do you use to build rapport with clients?

Share techniques such as active listening, personalizing interactions based on client needs, and following up post-visit to cultivate relationships. Explain how these strategies lead to referral business and repeat clients.

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How do you handle objections from potential residents?

Discuss your approach to understanding the client’s concerns, empathizing with their situation, and providing thoughtful, solution-oriented responses. Offer examples of how overcoming objections has led to successful lease signings.

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What is your approach to showcasing properties during tours?

Describe how you tailor property tours to highlight features that align with potential resident preferences. Mention any techniques you use to engage prospects and create a memorable experience while maintaining the emphasis on the property’s highlights.

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How do you stay updated on local rental laws?

Mention any resources or networks you rely on to keep yourself informed about changes in local rental laws. Share how this knowledge has helped you ensure compliance and provide accurate information to clients in the past.

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Can you provide an example of how you met or exceeded occupancy goals in your previous role?

Share a specific circumstance where your strategies or initiatives led to increased occupancy. Discuss how you identified potential tenants, improved follow-up processes, or adjusted marketing strategies to achieve these goals.

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What do you believe sets VILA apart from other leasing companies?

Before the interview, research VILA and its community-centered philosophy. Speak generally about how a company’s values can directly impact customer service and create lasting relationships in the leasing process, showing that you align with their mission.

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Describe a challenge you faced in leasing and how you overcame it.

Share a challenging situation you encountered, whether it was dealing with difficult clients or navigating a challenging vacancy. Highlight the steps you took, the resources you leveraged, and the outcome of your efforts.

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Why do you want to work for VILA as a Leasing Agent?

Tailor this answer to articulate your interest in VILA’s commitment to creating inspiring homes and building communities. Discuss your enthusiasm for contributing to their mission and how your values align with their approach to real estate.

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San Francisco-based Veritas Investments, Inc. is one of the largest owners and operators of multifamily, urban retail and mixed-use properties in San Francisco and the San Francisco Bay Area. Veritas has assets in excess of $2 billion and earlier ...

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DATE POSTED
April 5, 2025

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