Operations Associate (SY25-26, High School)

What You’ll Do

As the Operations at Veritas Prep High School, you’ll be an integral part of the School Operations Team, playing a central role in ensuring the school implements effective and orderly school and transportation systems and procedures. You’ll also assist with planning and executing family and staff events, student assessments and testing, technology implementation, and facility setup and maintenance.

You’ll also:

1. Administrative Support 
• Answer phones, take messages, and respond to inquiries
• Serve as a liaison between the school and families by assisting with enrollment, responding to inquiries, and providing general support to students and their families.
• Support and backup front office staff and Early College program
• Order school supplies and organizing of purchase orders, invoices etc
• Track and manage school supplies, equipment, and resources, ensuring adequate stock and efficient use.
• Assist in organizing school events, including meetings, field trips, student led conferences, extracurricular activities, and special programs, ensuring everything runs smoothly. 
2. Student Records Management:
• Assist the principal clerk with maintaining accurate student records, attendance logs, and other essential databases, ensuring confidentiality and compliance with school policies.
• Ensure all student information is maintained with the utmost confidentiality and in compliance with the Family Educational Rights and Privacy Act (FERPA)
3. Data entry and Reporting 
• Use powerschool to:
1. manage daily attendance, including tardies and dismissals, ensuring all students have been marked accurately and communicating with families if a child is absent
2. collect attendance and other data and to create and share weekly reports
3. maintain up to date student and family records in PowerSchool
4. Communication and Coordination 
• Communicate effectively with parents, staff, and external agencies.
5. Transportation and Food Services 
• Collaborate with the Operations Manager, the Athletic Director, and outside vendors to coordinate and manage all transportation needs, systems, procedures, and compliance, including 
1. Planning and facilitating student routes
2. Processing transportation paperwork
3. Coordinating inspections of school vehicles
4. Coordinating training for all staff drivers
5. Ensuring anyone who drives school vehicles has appropriate license and training
6. Arranging transportation for events and field trips
7. Driving school vehicles when necessary
• Support the special education team with transportation requests outlined in a student’s IEP
• Coordinate with Sodexo to provide food service and support the food service program
6. Events 
• Assist the operations manager in planing and executing family and staff events (report card conferences, heritage month celebrations, community meetings, clubs showcases, open house, family nights, etc)
• Assist in planning field trips
7. Facilities 
• Maintain signage and bulletin boards in hallways
• Oversee the maintenance and upkeep of school facilities, including managing school supplies, and ensuring the cleanliness and safety of school buildings.
8. Schoolwide systems and Procedures 
• Support school systems and procedures (arrival, lunch, dismissal, etc)
• Assist in monitoring and implementing safety protocols, including emergency drills, health and safety regulations, and reporting any incidents or concerns.
• Support staff and student technology
9. Other:

• Perform other required duties as assigned

What You’ll Need

• You must be 21 years or older with a valid license for 3 years and a clean driving record
• Have or be willing to obtain RMV 7D training
• Strong communication skills, both verbal and written
• Strong computer skills, including Microsoft Office, Word, Excel, Google Suite 
• Ability to work independently on a variety of tasks
• Strong interpersonal and communications skills with vendors, students, parents/families, colleagues, and community members
• Previous experience in operations (experience in school operations preferred)
• Strong attention to detail and follow-through
• Strong time management skills and the ability to manage multiple tasks simultaneously and meet tight deadlines
• Experience with project planning and management 
• Experience with coordinating transportation
• An unwavering belief that all students can achieve amazing things
• A passion for continuous growth 
• A dedication to fighting racism in our educational institutions and in daily life, and knowledge of the history of race and racism, as well as the systems of oppression our students face
• Fluency in Spanish (preferred)
• Associate’s degree (preferred)
• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment
• Alignment with our Values of
• Students First: We make decisions with our students in mind and know our actions model the way.
• Grow Together: We are role models of growth mindset, teamwork, and collaboration.
• One Team, One Mission: We cheer for, lean on, and support each other as we play unique roles in support of the same mission.

Veritas Prep is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, religion, color, sex, age, national origin, disability, veteran or military status, marital status, sexual orientation, genetic information, gender identity or expression, or any other status or condition protected by applicable law. This policy extends to, but is not limited to, recruitment, selection, compensation, benefits, promotion, training, and termination.

Veritas Prep offers competitive salaries and comprehensive benefit packages that include the following:

• Salary Range for this position is $45,000- $55,000, exclusive of fringe benefits.
• If hired, your final base salary will be determined based on factors such as skills, education, and/or experience.
• In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
• Keep in mind, the above range is the full base salary range for this position. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.
• We also offer a generous benefits package for full-time staff that includes, but not limited to the following:
• Health, Vision and Dental Insurance Plans
• Paid Family/Medical Leave Insurance (private and meets state requirements)
• Long-Term Disability and Life Insurance (100% employer paid)
• Enrollment in Massachusetts Teachers' Retirement System (teacher pension program)
• Employee Assistance Program (100% employer paid)
• Flexible Spending Accounts (FSA), Health Reimbursement Account (HRA), and more...

About Veritas Prep

Veritas Prep is a public, tuition-free school in Springfield that prepares students in grades 5 through 12 to compete, achieve, and succeed in college and beyond. Veritas Prep accelerates every student’s path to college and career by helping them set a strong academic foundation in middle school and guaranteeing access to college classes and college prep support in our wall-to-wall Early College high school. 

At Veritas Prep, we are not only breaking down barriers to college access but also providing the tools students need to persist through college and prepare for a successful career. Our middle school program has been serving students in Springfield since 2012 and our scholars are supported by skilled, dedicated, and diverse teachers. Scholars learn important academic habits and are challenged to achieve at high levels academically, socially, and emotionally, setting them up for success as they enter our high school. 

Our Early College high school program, in partnership with STCC and Worcester State University, prepares students to earn high-impact college degrees, saving students up to two years’ time in college and thousands of dollars. Students can earn up to an associate degree for free, and the general studies associate degree from STCC means students enter as JUNIORS at any Massachusetts public college or university after high school graduation.

Students at Veritas Prep benefit from high academic standards and robust support, an exceptional learning environment, a diverse staff of high-quality educators, a strong commitment to social/emotional and practical skill development, and an inclusive, anti-racist community that values the identities and backgrounds of all students.