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Director of Rental Housing Operations

Overview

Join Virginia Housing and help make a difference as a Director of Rental Housing Operations.

This important role will lead and oversee the rental housing operations functions to include technology and project management, while playing a critical role in ensuring the efficient and effective functioning of internal processes, systems, and infrastructure, to achieve division strategic objectives. The role will be responsible for creation and implementation of both the long-term visionary and short-term operational priorities of the rental housing operations department, which includes Asset Management, Compliance, Servicing, and Technology Solutions. The role will focus on empirically-based outcomes and establishing ongoing divisional data and performance reporting. 

Virginia Housing is one of the nation’s leading housing finance agencies. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our lending and grant programs.

We are focused on employee engagement and committed to a healthy and diverse workforce. We offer on-site conveniences such as a fitness center and free parking. Educational opportunities to help your advancement are available through classroom and online programs.

To be successful in this role you must possess:

  • Bachelor’s degree in Business Administration, Real Estate, Finance, or equivalent work experience
  • Many years of experience in affordable housing finance, multifamily asset management and compliance, or tax credit compliance
  • Proven track record of implementing operational efficiencies, managing cross-functional teams and delivering successful outcomes for large-scale projects and initiatives
  • Proficiency in risk mitigation, customer service, communication, project management, financial management, technology and data management 
  • Working knowledge of the affordable housing ecosystem
  • Several years of people management experience

 

The ideal candidate would also have:

  • At least 10 years of progressive experience in operations management, finance, asset management, compliance technology, project management, and/or grant management
  • Advanced degree in Business Administration, Real Estate, Finance, or another related field

Virginia Housing requires associates to live and work within the Commonwealth of Virginia.

Applications and resumes are accepted online only at http://www.virginiahousing.com/careers.

This position will close at midnight on April 27th

Hiring Range: $159,298 – $207,084

A background and motor vehicle check will be performed as a condition of employment.

Virginia Conflict of Interest and Ethics Council State Filing Requirements

Per § 2.2-3114. As per the Code of Virginia, you must file the Virginia Conflict of Interest and Ethics Advisory Council’s State and Local Statement of Economic Interests Disclosure form as a condition of employment. Per § 2.2-3118.2. A, this means filling on or before your start date for the preceding 12-month period through the last day of the month immediately preceding your start date.

Virginia Conflicts of Interest and Ethics Advisory Council Website

http://ethics.dls.virginia.gov/conflict-of-interest.asp

Statement of Economic Interests FAQs — For Filers

http://ethics.dls.virginia.gov/SOEI%20FAQs.pdf

 

Internal applicants 

MR 12: Please review relevant HR policy under 'Employment Practices' on the Zone before applying. 

Apply through the Zone or at http://employees-virginiahousing.icims.com/.

-EOE-

V3 Certified Military friendly employer

#LI-BR1

Average salary estimate

$183191 / YEARLY (est.)
min
max
$159298K
$207084K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Rental Housing Operations, Virginia Housing Development Authority

Join Virginia Housing as the Director of Rental Housing Operations and make a meaningful impact in Glen Allen, Virginia! In this pivotal role, you will lead the rental housing operations while ensuring that our internal processes and systems are efficient and effective. Your responsibilities will include overseeing crucial functions such as technology and project management, along with driving both long-term visionary and short-term operational priorities across our department. You’ll have a hand in everything from Asset Management and Compliance to Servicing and Technology Solutions. At Virginia Housing, we are passionate about helping Virginians secure quality, affordable housing, and your contributions will directly impact our mission. You’ll work with cross-functional teams to implement operational efficiencies and report on data-driven outcomes. With your extensive experience in affordable housing finance or multifamily asset management, combined with a solid educational background, you’ll be well-prepared to tackle the challenges of this role. We emphasize employee engagement and diversity, providing on-site conveniences like a fitness center and free parking. Professional development opportunities await, enhancing your career path in an agency dedicated to your growth. If you're excited to drive success in rental housing while fostering an inclusive work environment, this may be the perfect position for you!

Frequently Asked Questions (FAQs) for Director of Rental Housing Operations Role at Virginia Housing Development Authority
What are the key responsibilities of a Director of Rental Housing Operations at Virginia Housing?

As the Director of Rental Housing Operations at Virginia Housing, your primary responsibilities will include overseeing the operations of the rental housing department, managing technology and project initiatives, and establishing operational efficiencies. You will lead various teams focused on Asset Management, Compliance, and Servicing, while also ensuring data-driven performance reporting.

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What qualifications are required for the Director of Rental Housing Operations position at Virginia Housing?

To qualify for the Director of Rental Housing Operations at Virginia Housing, candidates must possess a Bachelor’s degree in Business Administration, Real Estate, Finance, or a closely related field. Extensive experience in affordable housing finance, combined with a strong track record in operations management and team leadership, is crucial for success in this role.

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How does Virginia Housing support employee development for the Director of Rental Housing Operations?

Virginia Housing is committed to the professional growth of its employees, including those in the Director of Rental Housing Operations role. You’ll have access to a variety of educational opportunities through classroom and online programs, designed to enhance your skills and advance your career within the organization.

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What does the hiring range look like for the Director of Rental Housing Operations position at Virginia Housing?

The hiring range for the Director of Rental Housing Operations at Virginia Housing is competitive, situated between $159,298 and $207,084, reflecting the importance of this key leadership role in advancing our mission of providing affordable housing.

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What is the workplace culture like at Virginia Housing for the Director of Rental Housing Operations?

Virginia Housing fosters a positive workplace culture that prioritizes employee engagement, diversity, and collaboration. As the Director of Rental Housing Operations, you will thrive in an environment that values teamwork, innovative ideas, and support for personal and professional development.

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Common Interview Questions for Director of Rental Housing Operations
Can you describe your experience with project management in rental housing operations?

When answering this question, highlight specific projects you've managed, focusing on your role, the challenges faced, and the outcomes achieved. Demonstrating your ability to lead cross-functional teams and deliver successful results will showcase your fit for the Director position.

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What strategies would you implement to improve operational efficiencies in rental housing?

To effectively answer this, discuss methodologies like Lean or Six Sigma, and provide examples of how you’ve previously utilized these strategies to enhance efficiency. Tailor your response to how these could be applied within Virginia Housing’s framework.

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How do you handle compliance and regulatory challenges in affordable housing?

Use this opportunity to illustrate your familiarity with the compliance landscape in affordable housing, discussing specific regulations you've navigated. Emphasize your proactive approach in mitigating risks and maintaining compliance.

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What is your management style when leading diverse teams?

Describe your inclusive management philosophy, emphasizing the importance of leveraging diverse perspectives. Discuss how you foster collaboration and motivation within your teams to achieve common goals.

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How do you approach financial management in a rental housing context?

Detail your experience with budget preparation and financial oversight in previous roles. Discuss how you ensure financial sustainability while meeting organizational goals, and give examples related to previous successes.

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Can you give an example of a data-driven decision you made in a previous role?

Prepare a compelling narrative that illustrates how you used data analysis to inform your decisions. Highlight your analytical skills and the impact it had on project outcomes, aligning it with Virginia Housing’s focus on data-driven results.

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How do you ensure continuous improvement in rental housing operations?

Discuss techniques such as regular performance reviews, stakeholder feedback, and adapting to market changes. Provide examples of how you have implemented continuous improvement initiatives in your previous roles.

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What is your understanding of the affordable housing ecosystem?

Demonstrate your knowledge of the affordable housing landscape by discussing key stakeholders, funding sources, and common challenges. Share your insights on how this ecosystem directly impacts Virginia Housing’s mission.

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How do you prioritize tasks when managing multiple projects?

Explain your approach to prioritization, discussing tools or methodologies you use to manage timelines effectively. Share examples that illustrate your organizational skills and ability to meet deadlines.

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Why do you want to work at Virginia Housing as the Director of Rental Housing Operations?

Your answer should reflect genuine interest in Virginia Housing's mission and values. Discuss how your professional goals align with the organization's objectives and your excitement about contributing to affordable housing solutions in Virginia.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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