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Senior Partner Manager

About Us

Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.

Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits 

 

We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do. 

The ideal candidate for Virtuous embodies our values by:

  • Asking questions with a spirit of curiosity

  • Giving feedback freely with candor & grace, welcoming it in return

  • Displaying a passion for philanthropy and technology 

  • Serving with joy. Everyone is willing to make the coffee!

  • Celebrating the wins & milestones of others 

  • Assuming good intent & demonstrating trust in others 

  • Pursuing relationships with people different from themselves & creates space to be human

Find our core values & more here.

Position Summary

As a Senior Partner Manager at Virtuous, you will be instrumental in the continued development and execution of our GTM strategy with our top tier partners. In this role, you will be responsible for recruiting, developing and creating a go-to-market strategy for co-selling, marketing and growing pipeline. It is vital that you have an entrepreneurial mindset and a deep passion for powering partner growth through delivering joint value.The Senior Partner Manager will be responsible for owning the relationships with high value partners and driving sales conversions of the joint businesses. 

The ideal candidate will possess rich partner and/or sales experience in SaaS technology that enables them to easily interact with and engage partners at both the strategic and execution level. You should have a demonstrated ability to think and present strategically about business, product, and technical challenges with the ability to build and convey compelling value propositions. The position requires a strong partner forward mentality with working experience and knowledge of partner management/project management, as well as partner co-selling experience. 

To succeed in this role you will need to manage the program like a business. While you may not always be the one to execute, you will need to think strategically about all aspects of partner management including marketing, project management, selling, enablement and more. A strong candidate will have excellent communication skills and strong organizational savvy that will allow for planning and coordination with internal and external stakeholders, as well as development and execution of business opportunities alongside our partners to expand our partner ecosystem and fill our customer needs. 

You’ll report to the Director of Partnerships with specific focus on three (3) primary areas: Partner Ecosystem Expansion and Enablement, Business Development, and Internal Collaboration


Responsibilities

Partner Ecosystem Expansion and Enablement

  • Identify and cultivate potential partners that align with Virtuous’ ideal partner profile in order to meet and exceed our growth targets

  • Maintain strong, long term relationships with high value partners

  • Guide partners through onboarding and on-going training programs to ensure they are certified / qualified to serve our customers

  • Collaborate with internal teams to ensure we always have a pulse on customer and prospect needs and partners to meet those needs.

Business Development

  • Meet and exceed pipeline as well as revenue quota from your portfolio of partners

  • Collaborate with Sales, Marketing, Product and Customer Success teams to identify high value opportunities and create partner enablement content and infrastructure

  • Create strategy plans with partners to map out how they can be successful within the Virtuous ecosystem in order to grow their business

  • Assist Sales Team in coordinating and closing partner-influenced opportunities to ensure we meet and exceed close rate targets

  • Understand our vision, solution, product roadmap and go-to-market strategy to effectively communicate these throughout our partner network

Cross Departmental Collaboration

  • Work closely with Sales, Marketing, Customer Success and Support to ensure partner and client experiences are second to none. 

  • Collaborate with marketing teams to establish the right campaigns, offerings, or promotions that help achieve results.

  • Maintain regular communication with Sales and Customer Experience to ensure partners are being leveraged appropriately and partners deliver engagements that result in high customer satisfaction.

You Must Have

  • 3+ years experience in SaaS partnerships, sales, or similar field. Nonprofit Tech experience is a plus.

  • Strong oral and written communication skills; including process documentation

  • High-energy, well organized self-starter with strong sense of accountability

  • Proven track record of developing and executing successful partnership strategies and plans.

  • Deep sense of accountability and the ability to drive projects across organizations with urgency from start to finish

  • Entrepreneurial, flexible, and innovative approach to operational management.

  • Deep cross-functional knowledge and experience with all operations within sales including all aspects of the sales process (i.e., lead generation, cold calling, qualifying leads, delivering sales presentations, attending conferences, completing RFI’s and contract negotiations).

  • Exceptional leadership skills with strong emphasis on building strategic working relationships. Ability to motivate and inspire a team to deliver outstanding results.

  • A desire to get things done, the inspiration to challenge the status quo, and obsessive attention to the needs of our customers are absolutely required.

  • Understanding of Alliance and Channel ecosystem development, partner operating models and market dynamics

  • Experience managing projects/portfolios and understanding project success

  • Solution or product experience at system implementer or leading enterprise SaaS company is a plus

  • Ability to work independently, move quickly and as part of a team, with a willingness to learn through design thinking and execution in a fast paced environment

  • Bachelor's Degree in a relevant field of study preferred

  • Willingness to travel as needed 

What We Offer

  • Market competitive pay leveraging Carta data

  • Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)

  • 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days

  • We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO

  • Supportive time off including paid volunteer days and company holidays

  • Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

  • 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)

  • We pride ourselves on Community and host exciting company outings and events.

We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.

Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.

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Average salary estimate

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$120000K

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What You Should Know About Senior Partner Manager, Virtuous

At Virtuous, we are on a mission to inspire global generosity, and as a Senior Partner Manager, you'll be right at the forefront of that mission! Based in the United States, this role will see you working closely with our top-tier partners to develop and execute impactful go-to-market strategies that will elevate nonprofit relationships and drive sales conversions. We're looking for someone who's not just experienced in SaaS partnerships but who also shares our passion for philanthropy and technology. In this role, you will cultivate vital partnerships, guide them through onboarding processes, and help create strategies that align with the Virtuous ecosystem. You'll be collaborating across departments, from Sales to Marketing, to make sure that our partners have all the tools they need to succeed. We value an entrepreneurial mindset, so if you thrive in the fast-paced world of partner management, love tackling new challenges, and can communicate compelling value propositions, we want to hear from you! At Virtuous, we believe in working hard while also having fun. Join us to be part of a community that values innovation, creativity, and making a real impact in the world of charity.

Frequently Asked Questions (FAQs) for Senior Partner Manager Role at Virtuous
What are the main responsibilities of a Senior Partner Manager at Virtuous?

As a Senior Partner Manager at Virtuous, your main responsibilities include recruiting and developing high-value partnerships, creating effective go-to-market strategies, and driving sales conversions. You will also guide partners through onboarding, maintain strong relationships, and collaborate with internal teams to meet customer needs.

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What qualifications are required for the Senior Partner Manager position at Virtuous?

For the Senior Partner Manager role at Virtuous, candidates should have at least 3 years of experience in SaaS partnerships or similar fields. A strong background in sales, excellent communication skills, and a proven track record in developing successful partnership strategies are also essential. Nonprofit tech experience is a plus.

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How does the Senior Partner Manager contribute to Virtuous's growth?

The Senior Partner Manager plays a crucial role in Virtuous's growth by identifying potential partners, developing partnerships that align with company goals, and collaborating with internal teams to create high-value opportunities. This strategic position helps drive revenue and expand our partner ecosystem.

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What skills are essential for succeeding as a Senior Partner Manager at Virtuous?

Essential skills for success in the Senior Partner Manager role at Virtuous include strong organizational capabilities, effective communication, project management expertise, and the ability to think strategically about business relationships. Leadership skills and a passion for the nonprofit sector are also highly valued.

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What kind of work culture does Virtuous offer to Senior Partner Managers?

Virtuous fosters a work culture that values curiosity, joy, and radical generosity. As a Senior Partner Manager, you will find a supportive environment where collaboration is encouraged, victories are celebrated, and every team member is inspired to make a real difference in the nonprofit world.

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Common Interview Questions for Senior Partner Manager
Can you describe your experience with developing and executing partnership strategies?

When answering this question, provide specific examples of previous strategies you have designed and the outcomes of those initiatives. Highlight your understanding of the partnership ecosystem and how your strategic roles led to tangible results.

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How do you approach building relationships with high-value partners?

Discuss your method for establishing relationships, such as active listening, understanding partner needs, and continuous communication. Highlight how you nurture these relationships to maximize mutual benefits.

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What tools or software have you used to manage partner relationships?

Mention any CRM software or partnership management tools you are familiar with, emphasizing how they helped streamline collaboration and enhance communication with partners.

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Describe a challenging partnership situation you’ve handled.

Share a specific example where you faced challenges in a partnership, what steps you took to resolve issues, and how you maintained a positive relationship with the partner in the end.

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How do you ensure partners are well-trained and successful within the organization?

Discuss your approach to onboarding, training, and ongoing support for partners. Emphasize the importance of creating resources that empower partners to succeed in their roles.

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What is your experience in collaborating with cross-functional teams?

Provide examples of how you’ve effectively worked with teams across sales, marketing, and product development to meet partnership goals. Highlight any successful joint initiatives you spearheaded.

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How do you measure the success of a partnership?

Discuss key performance indicators you use to evaluate partnership success, such as pipeline growth, revenue contributions, and partner satisfaction. Mention tools or methods used in tracking these metrics.

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Can you explain your understanding of the nonprofit tech landscape?

Demonstrate your knowledge of the nonprofit tech landscape by discussing trends, challenges, and opportunities you see. Express how this understanding can drive innovative solutions as a Senior Partner Manager.

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What motivates you to work in the nonprofit sector?

Share your personal motivations and experiences that connect you to the nonprofit field. Discuss how these motivations influence your approach to partnerships and collaboration.

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How do you prioritize your tasks when managing multiple partners?

Explain your methods for prioritization, mentioning tools or strategies you employ to effectively manage your time and responsibilities across different partner accounts.

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DATE POSTED
April 14, 2025

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