Business & Strategy Consultant, GTM Services (GTMS) - job 11 of 21

As a Business & Strategy Consultant in the GTM Services team, your main responsibilities will include developing ad-hoc and scheduled reports and dashboards that aid in strategic decision-making. You'll analyze performance data to discover improvement opportunities and present your findings to leaders and stakeholders, ensuring your insights are impactful and actionable.

To excel as a Business & Strategy Consultant at GTM Services, candidates typically need a strong background in business analytics and strategy. A degree in business, finance, or a related field, alongside experience with data visualization tools and excellent communication skills, is essential for navigating stakeholder requirements and presenting compelling reports.

In the role of a Business & Strategy Consultant, you will contribute to GTM Services projects by leading project teams and supporting key initiatives. Your analytical insights and developed dashboards will help shape project strategies, steer operational efficiency, and deliver solutions that leverage Visa's data effectively across the organization.

Success as a Business & Strategy Consultant in GTM Services requires a blend of analytical and interpersonal skills. You should be proficient with data analysis and visualization tools, possess excellent communication abilities for stakeholder interaction, and have strong problem-solving skills to drive process improvements and business solutions.

A Business & Strategy Consultant at GTM Services can expect a dynamic and collaborative work environment. This hybrid role allows flexibility while also providing opportunities to work closely with teams both remotely and in the office. You'll engage with diverse stakeholders and contribute to meaningful projects within Visa.

KPIs, or Key Performance Indicators, are measurable values that demonstrate how effectively a company is achieving its business objectives. As a Business & Strategy Consultant, you would use KPIs to develop reporting dashboards, analyze performance, and help stakeholders make informed decisions to enhance business strategies.

I believe effective communication is key when gathering reporting requirements. I start by conducting meetings with stakeholders to understand their needs, ask clarifying questions, and then document all requirements. This ensures I can develop tailored reports and dashboards that accurately address their business objectives.

I am proficient with various data visualization tools, such as Tableau and Power BI. These platforms allow me to transform complex data sets into clear, actionable dashboards that resonate with different stakeholders, aiding in effective decision-making.

In my previous role, I conducted an analysis of customer feedback data which revealed recurring issues with a product. Presenting this data-driven insight led our team to implement specific changes, significantly increasing customer satisfaction and boosting sales thereafter.

I prioritize tasks and utilize project management tools to stay organized. Effective time management is crucial; I break down large projects into manageable tasks and ensure consistent communication with stakeholders to manage expectations throughout the process.

When presenting data to non-technical stakeholders, I focus on simplifying complex information. I use clear visualizations and avoid jargon, emphasizing key insights and how they impact business outcomes. This approach ensures everyone understands the data's relevance.

Yes, at my previous company, I was part of a team that streamlined the reporting process, reducing report generation time by 30%. By collaborating with different departments and gathering feedback, we identified bottlenecks and implemented changes that improved overall efficiency.

While it depends on the specific business goals, one critical metric I find essential is Customer Acquisition Cost (CAC). It helps businesses understand the effectiveness of marketing and sales efforts which directly influences overall strategy and profitability.

To ensure accuracy, I always validate data sources and conduct cross-checks against reliable benchmarks. I also maintain an organized documentation process for all calculations and analyses so that they can be reviewed and verified easily by collaborators.

In my previous roles, I have successfully led project teams through various strategic initiatives. I focus on building strong team dynamics, facilitating regular check-ins and updates, and fostering an environment where every team member feels valued, which leads to higher engagement and better outcomes.