Business Development Representative - job 12 of 20

As a Business Development Representative at Visa, you'll be responsible for executing our global Demand Response go-to-market strategies, generating high-quality sales opportunities through lead qualification, and managing relationships with potential clients. Your daily tasks will include inbound and outbound lead generation, utilizing communication channels to engage various decision-makers, and leveraging CRM tools to maintain detailed records of interactions.

To become a Business Development Representative at Visa, candidates should possess strong communication skills and a strategic mindset. While a background in sales or business development is beneficial, your ability to learn quickly, adapt to technology, and build customer relationships is vital for success in this role. A bachelor's degree is often preferred but not strictly required.

Visa supports career growth for Business Development Representatives by providing access to continuous training, professional development programs, and opportunities to collaborate across various departments. As part of a leading global payments company, you'll have the chance to advance your career and explore various paths within the organization.

At Visa, the work environment is dynamic and collaborative. As a Business Development Representative, you will enjoy a mix of startup energy balanced with the support and stability of a large global company. This innovative space encourages creativity and teamwork while providing the necessary tools and resources to excel.

Key skills for a successful Business Development Representative at Visa include effective communication, active listening, and the ability to leverage technology for lead generation. Strategic thinking, adaptability, and strong relationship-building skills are also crucial in achieving sales goals and meeting timelines.

When discussing lead generation, focus on specific strategies you've employed in previous roles. Highlight your ability to identify target customers, use various tools for research, and the success rates of leads you've converted. Mention any relevant metrics that demonstrate your effectiveness in this area.

Handling objections requires active listening and empathy. Explain your approach to understanding the client's concerns and how you've successfully addressed previous objections by providing tailored solutions. Use specific examples to illustrate your persuasive skills.

When answering this, research Visa’s innovative technology and market presence. Explain how their extensive network and reputation help in building client trust, along with their commitment to technological advancements and customer-focused solutions.

Explain your method for lead qualification, such as using key criteria to assess potential clients. Discuss how you would research customer segments, identify decision-makers, and use technology tools to gather relevant information before engaging with them.

Discuss setting specific, measurable goals and the importance of analyzing past performance to identify what strategies worked. Mention practices like consistent follow-ups, personalizing your communications based on insights, and leveraging team feedback to optimize processes.

Emphasize the importance of clear, consistent communication. Define your approach to keeping stakeholders informed with regular updates and utilizing collaborative tools to track progress and gather feedback. Mention any frameworks you use to enhance communication.

Discuss your experience with specific CRM platforms you've used, such as Salesforce or HubSpot. Highlight features that you found especially beneficial for tracking leads and maintaining relationships, and how they contributed to your success in sales.

Share a specific instance where you initially faced rejection but maintained contact. Explain the steps you took to address the client's concerns, provide additional information, and eventually change their stance. This demonstrates perseverance and relationship management skills.

Focus your answer on Visa's innovative culture and its impact on the payments landscape. Discuss your passion for sales and how you see this role as an opportunity to make a significant impact while growing within an organization that values creativity and customer relationships.

Explain your methodology for prioritizing tasks, like assessing urgency and potential impact on your sales goals. Discuss tools or techniques you use for time management, such as scheduling daily tasks, setting reminders, and leveraging performance metrics to guide your focus.