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Consultant, Product Management (Client Service) - job 2 of 20

  • Drive Insights: understand both overall and specific trends and behaviors that can translate to business opportunities. Develop proposals based on these findings to build out the product roadmap and portfolio.
  • Product Development: Execute the consumer-centric product roadmap on time & within budget. Lead the Product Development Stage Gate process by working cross functionally to prepare and present stage gates to the review team. Work closely with the tech team to ensure the product is on trend and that packaging reflects the product.
  • Product/Portfolio Maintenance: Develop and maintain product portfolios.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

What You Should Know About Consultant, Product Management (Client Service), Visa

Are you ready to make an impact as a Consultant in Product Management with a focus on Client Service at our Austin office? At our company, we pride ourselves on understanding market trends and consumer behaviors to create compelling product strategies that resonate with our clients. In this role, you'll be driving insights that translate into actionable business opportunities, formulating proposals that shape our product roadmap and portfolio. You'll oversee the execution of a consumer-centric product roadmap, ensuring that we deliver on time and within budget. Collaboration is key, and you'll lead the Product Development Stage Gate process, working cross-functionally to present updates and gather feedback from our review team. Your cooperation with the tech team ensures that our products remain trendy while the packaging reflects our innovative offerings. Additionally, you'll be responsible for developing and maintaining product portfolios to adjust to market shifts. Please note this hybrid position requires some days in the office, an expectation that will be confirmed by your hiring manager. If you're passionate about product management and have a knack for client service, this could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Consultant, Product Management (Client Service) Role at Visa
What are the responsibilities of a Consultant in Product Management at our Austin office?

The Consultant in Product Management plays a vital role in driving insights about market trends and consumer behavior, which inform product strategies and business opportunities. You will be responsible for developing proposals that shape the product roadmap, executing a consumer-centric product development plan within budget, and leading the Product Development Stage Gate process, collaborating with cross-functional teams to ensure timely delivery and product alignment with market trends.

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What qualifications are required for the Consultant, Product Management position in Austin?

Candidates for the Consultant, Product Management role are typically expected to have a background in product management, business analysis, or a related field. Relevant experience in understanding consumer trends and executing product strategies is essential. Strong interpersonal skills and the ability to work collaboratively with tech teams and other departments will also be crucial to succeed in this role.

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What does the hybrid work environment mean for the Consultant, Product Management role?

The hybrid work environment for the Consultant, Product Management position means that you will have a combination of remote and in-office workdays. Your specific in-office expectations will be confirmed by your hiring manager, allowing for flexibility while still ensuring vital collaboration and teamwork.

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How does the Consultant, Product Management contribute to product development?

As a Consultant in Product Management, you will directly contribute to product development by executing a consumer-centric roadmap and leading the Product Development Stage Gate processes. You will work closely with various teams, including technology and marketing, to ensure that the product meets current trends and expectations, making a tangible impact on the portfolio's success.

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What skills are essential for success as a Consultant, Product Management at our company?

Success as a Consultant in Product Management at our company requires a blend of analytical skills for market insights, strong project management abilities to execute roadmaps efficiently, and excellent collaboration skills to work effectively with cross-functional teams. A strategic mindset and a passion for understanding consumer behavior also essential characteristics that will help you thrive in this role.

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Common Interview Questions for Consultant, Product Management (Client Service)
What steps do you take to understand market trends as a Consultant in Product Management?

To understand market trends effectively, I stay informed by conducting market research, analyzing industry reports, and gathering consumer feedback. I prioritize data analysis which helps in identifying emerging patterns that can be leveraged for product strategy. Additionally, collaborating with sales and marketing teams often provides valuable insights into client needs and preferences.

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How would you execute a product roadmap within budget?

Executing a product roadmap within budget requires meticulous planning and prioritization. I start by breaking down the roadmap into smaller, actionable tasks, assigning realistic timelines and resources, and routinely reviewing progress against the budget. Communication with stakeholders is crucial to mitigate risks and adjust plans as necessary while maintaining focus on key objectives.

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Describe your experience with cross-functional teams during product development.

In previous roles, I've worked closely with design, engineering, and marketing teams throughout the product development cycle. Regular meetings and updates foster collaborative relationships, which ensure that all teams are aligned on objectives and timelines. This collaborative spirit is critical to navigating challenges and successfully bringing a product from concept to launch.

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What is the significance of the Stage Gate process in product development?

The Stage Gate process is crucial as it provides a structured approach to product development that encourages accountability and risk management. Each stage serves as a check-in point where the viability and readiness of the product can be assessed before proceeding to the next phase. This process enables companies to stay agile and make informed decisions based on data and feedback.

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How do you ensure that the product packaging reflects the product itself?

To ensure that product packaging reflects the product, I collaborate closely with both the design and tech teams early in the development process. It's essential to understand not just the visual aesthetics, but also how the packaging communicates the product's features and benefits to the target audience. Conducting consumer tests helps in refining packaging choices and ensuring alignment with market expectations.

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Can you share a successful project you led in product management?

In my previous role, I led a project to launch a new software tool aimed at improving client engagement. By conducting thorough market research and gathering client feedback, we were able to shape the product features that resonated most with our target audience. The project was completed on time and under budget, resulting in a 30% increase in user adoption in the first quarter alone.

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What tools do you use for project management in product development?

I prefer using project management tools like JIRA and Trello for tracking progress and tasks during product development. These tools facilitate effective collaboration and transparency among team members. Additionally, data analysis tools are crucial for monitoring product performance and market trends which help inform ongoing decisions throughout the development cycle.

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How do you approach feedback from different stakeholders?

I approach feedback from stakeholders with an open mind, always viewing it as an opportunity for improvement. During project meetings, I encourage constructive discussions where all opinions are valued. It is essential to sift through the feedback and integrate relevant suggestions into the product strategy while maintaining the overall vision and goals.

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How do you prioritize tasks when working with a tightly packed product roadmap?

Prioritization is key when working with a tightly packed roadmap. I assess tasks based on their urgency and impact on overall project success, often utilizing frameworks like the Eisenhower matrix. Engaging with my team to discuss priorities and anticipated roadblocks ensures that we address critical tasks first while still maintaining the integrity of secondary tasks.

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What strategies do you use to keep your product portfolio up-to-date?

To keep a product portfolio up-to-date, I implement a regular review process where market trends and consumer feedback are analyzed continuously. This includes assessing the performance of existing products and identifying opportunities for innovation. Ensuring constant communication with sales and marketing teams helps to understand the landscape better and adapt the portfolio proactively.

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11695 jobs
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Full-time, hybrid
DATE POSTED
April 4, 2025

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