Digital Media + System Engineering Product Manager - job 19 of 19

The Digital Media + System Engineering Product Manager at Visa is responsible for managing the intake process for project requests, maintaining a product backlog, and ensuring that project deliverables align with business needs. This includes evaluating and integrating Audio/Visual (AV) systems, video conference applications, and workplace productivity tools. Strong collaboration with engineering teams and other business units is crucial to ensure that solutions meet high-quality standards and deadlines.

Candidates applying for the Digital Media + System Engineering Product Manager role at Visa should have significant experience in customer and partner interaction, along with proven skills in software and hardware solution delivery. Exceptional organizational, written, and verbal communication skills are essential. A solid understanding of User Experience and design principles, combined with an analytical and structured thinking approach, will also be key to success in this position.

A typical day for a Digital Media + System Engineering Product Manager at Visa involves managing project intake processes, participating in sprint planning, and collaborating with teams on product design and development. You'll work closely with engineering to ensure that technical specifications meet business requirements while also facilitating communication between various stakeholders and maintaining release plans to keep everyone informed.

The Digital Media + System Engineering Product Manager contributes to team collaboration by being a primary liaison among business units and engineering teams. This role ensures clear communication about project requirements and alignments while facilitating daily stand-ups and retrospectives to optimize team workflows. By understanding the needs of users and thoroughly explaining product features, this manager fosters a collaborative environment that drives innovation.

The Digital Media + System Engineering Product Manager at Visa may encounter challenges such as adapting to rapidly changing technology landscapes and prioritizing multiple projects based on varying business needs. In addition, navigating integration complexities between different tools and platforms can also be a significant challenge that requires strong problem-solving skills and agile thinking to overcome.

In your response, highlight specific experiences where you successfully maintained and prioritized a product backlog. Explain how you gathered requirements, interacted with stakeholders, and iterated on user stories. This demonstrates your ability to manage priorities effectively and align with business objectives.

Explain your approach to integrating user experience into the product development lifecycle. Discuss any frameworks, methodologies, or tools you utilize, such as design thinking principles, user testing, and feedback loops, to ensure that product features resonate with users and improve overall satisfaction.

Share your strategies for balancing conflicting priorities, such as effective communication and negotiation skills. Provide examples of past experiences where you successfully brought stakeholders together to align their goals and find a solution that addressed the needs of different teams.

Discuss your experience with data analysis and how you've utilized data to drive decision-making within projects. Provide specific examples where your insights from data led to improved product features or workflow efficiency.

Talk about a specific project challenge you faced, how you responded to it, and what actions you took to mitigate the impact. Emphasizing your problem-solving abilities and adaptability showcases your resilience and capability in difficult situations.

Outline the criteria you use to prioritize features, such as business value, user impact, and technical feasibility. Discuss any frameworks, like MoSCoW or RICE, to provide insights into your structured approach to prioritization.

Share how you stay informed about industry trends and technologies relevant to digital media and product management. Mention specific resources, such as industry blogs, communities, or networking events that help you remain knowledgeable and relevant.

Describe your time management and organizational skills, how you’d break down tasks, and delegate work effectively to meet a tight project deadline. Provide examples from your past experience that illustrate your ability to thrive under pressure.

Discuss your strategies for fostering effective team collaboration, such as regular check-ins, clear communication channels, using collaboration tools, and facilitating agile ceremonies. Provide examples of how these strategies have improved teamwork and project outcomes.

Express your enthusiasm for joining Visa and how the role aligns with your career goals. Highlight specific aspects of Visa’s commitment to innovation and employee productivity that resonate with you, and how you believe you can contribute to the company's objectives.