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Director, Business Operations Growth Product & Partnerships - job 4 of 20

The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives

 Responsibilities:

·       Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.

·       In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention

·       Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate

·       Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics

·       Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)

·       Organize and prioritize critical information, issues, and data to facilitate efficient decision-making

·       Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives

·       Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.

·       Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.

·       Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Business Operations Growth Product & Partnerships, Visa

Join Visa as the Director of Business Operations Growth Product & Partnerships in vibrant San Francisco, where you will play a pivotal role in shaping strategic business initiatives that drive the success of Visa's Growth Products and Partnerships. In this dynamic position, you'll collaborate directly with the Senior Vice President of Growth Product and Partnerships, overseeing everything from strategic decision-making to program management. You'll be the orchestrator of internal and external initiatives, working closely with a range of stakeholders across various business functions like Consumer, Tech, Finance, and Marketing. Your expertise will be crucial in leading quarterly business reviews, facilitating leadership team meetings and town halls, and creating impactful materials for board meetings and executive updates. With a focus on optimizing business processes and driving continuous improvement, this role requires not just strategic vision but also an ability to foster relationships and empower team members. As a leader, you will help build a culture of recognition and engagement, captaining initiatives that enhance team productivity and morale. If you're passionate about operational excellence and want to influence significant change within a global leader like Visa, this opportunity is tailored for you. Embrace the challenge of enhancing business performance while working in a supportive environment that values innovation and growth.

Frequently Asked Questions (FAQs) for Director, Business Operations Growth Product & Partnerships Role at Visa
What are the primary responsibilities of the Director of Business Operations Growth Product & Partnerships at Visa?

The Director of Business Operations Growth Product & Partnerships at Visa is responsible for overseeing strategic business initiatives, coordinating decision-making around revenue generation and resource allocation, and leading quarterly business reviews and program management. This role encompasses managing critical information to facilitate decision-making while fostering relationships across various internal stakeholders.

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What qualifications are required for the Visa Director of Business Operations Growth Product & Partnerships position?

Candidates for the Director of Business Operations Growth Product & Partnerships position at Visa should possess substantial experience in business operations, strategic management, and process improvement. A background in leading cross-functional teams, combined with strong communication and leadership skills, will also be essential for success in this role.

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How does the Director of Business Operations Growth Product & Partnerships at Visa contribute to team morale and employee recognition?

In this role, the Director of Business Operations Growth Product & Partnerships at Visa is tasked with identifying opportunities for employee recognition and enhancing team engagement. By providing visibility of talent across the organization, this position plays an important part in fostering a supportive culture that values contributions and motivates team members.

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What type of projects will the Director of Business Operations Growth Product & Partnerships at Visa manage?

The Director of Business Operations Growth Product & Partnerships at Visa will manage diverse projects ranging from ensuring timely completion of deliverables to enhancing business optimization. Responsibilities include developing strategies for budget management, monitoring KPIs, and leading change management initiatives that drive efficiency and improve processes.

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Is the position of Director of Business Operations Growth Product & Partnerships at Visa hybrid or remote?

The Director of Business Operations Growth Product & Partnerships at Visa is a hybrid position, which means that while you can enjoy some flexibility, you will be expected to be present in the office on certain days as determined by your hiring manager, balancing remote work with in-person collaboration.

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Common Interview Questions for Director, Business Operations Growth Product & Partnerships
Can you describe your experience managing strategic business initiatives in your previous roles?

When answering this question, emphasize specific initiatives you've led or been part of that relate to strategic planning and execution. Discuss the impact of these initiatives on business growth and how you ensured alignment among various stakeholders.

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How do you prioritize tasks when managing multiple projects?

To effectively answer this question, you should highlight your project management strategies. Discuss tools or frameworks you use for prioritization, such as the Eisenhower Matrix or Kanban boards, and provide examples of how you’ve ensured project goals are met on time.

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What strategies do you utilize to improve team engagement and morale?

Answer this question by sharing specific examples of how you have previously fostered team engagement. This could include recognition programs, team-building activities, or communication strategies that promote transparency and trust within your team.

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Describe how you handle conflicts among team members.

In your response, focus on your conflict resolution skills. Share a situation where you successfully mediated a conflict, emphasizing your approach to understanding different perspectives and finding a solution that benefited all parties involved.

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How do you ensure effective communication across various functions in an organization?

Discuss the communication methods you’ve employed in past roles, such as regular updates, collaborative tools, and meetings. Provide examples of how these strategies led to improved transparency and teamwork across different departments.

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What is your approach to change management?

Describe your experience with driving change within an organization. Highlight your methodology for assessing change impact, engaging stakeholders, and ensuring that transitions are smooth and well-communicated.

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How do you measure the success of a business initiative?

When answering, detail the key performance indicators (KPIs) and metrics you’ve used to evaluate the effectiveness of initiatives in previous roles. Talk about how these measurements informed decisions and future strategies.

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Can you provide an example of a successful project you led from start to finish?

Offer a structured example using the STAR method (Situation, Task, Action, Result). Focus on your role, the challenges faced, actions taken, and the overall outcome, ideally tying it to business objectives relevant to Visa.

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What role do you think data plays in business operations?

Highlight your understanding of data’s importance in informing decisions. Discuss how you’ve used data analytics in previous roles to drive operational efficiency and improve business outcomes, emphasizing your analytical skills.

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Why do you want to work as the Director of Business Operations Growth Product & Partnerships at Visa?

In your answer, convey your passion for the company’s mission and values. Discuss how your skill set aligns with the strategic goals of Visa and express your enthusiasm for the opportunity to contribute to its growth and success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11755 jobs
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Full-time, hybrid
DATE POSTED
April 4, 2025

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