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Director, Business Operations Growth Product & Partnerships - job 10 of 20

The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives

 Responsibilities:

·       Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.

·       In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention

·       Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate

·       Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics

·       Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)

·       Organize and prioritize critical information, issues, and data to facilitate efficient decision-making

·       Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives

·       Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.

·       Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.

·       Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Business Operations Growth Product & Partnerships, Visa

Are you ready to take the next step in your career? Visa is looking for a Director of Business Operations Growth Product & Partnerships in the vibrant city of San Francisco! In this role, you’ll work closely with the SVP, Growth Product and Partnerships, leading the charge on both internal and external initiatives. You’ll be at the forefront of overseeing strategic business initiatives, where your expertise will guide teams through execution while driving efficiency and innovation in decision-making and program management. This position places you in a pivotal role where you'll coordinate around revenue generation, expense control, and resource allocation, all while developing strong relationships with key stakeholders. You’ll lead quarterly business reviews, maintain internal communications, and create materials for important meetings—all crucial elements that empower and align teams. As a strategic point of contact, you’ll facilitate information flow between the SVP, GPP, and core stakeholders across various business sectors. Additionally, you’ll manage deliverables, improve processes, and drive employee engagement initiatives to nurture talent across Visa. If you're someone who thrives in a fast-paced environment while spearheading continuous improvements and innovative solutions, then this hybrid opportunity with Visa might be the perfect fit for you. Ready to make a real impact? Come join us!

Frequently Asked Questions (FAQs) for Director, Business Operations Growth Product & Partnerships Role at Visa
What are the key responsibilities of the Director, Business Operations Growth Product & Partnerships at Visa?

The Director, Business Operations Growth Product & Partnerships at Visa takes charge of coordinating strategic business decisions, managing initiatives related to revenue and resource allocation, and developing strong relationships with both internal and external stakeholders. This role leads quarterly business reviews, oversees OKR planning, and ensures the organization meets its strategic goals. Additionally, you'll create key communications materials and support continuous operational improvements to enhance team productivity.

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What qualifications are required for the Director, Business Operations Growth Product & Partnerships position at Visa?

Candidates applying for the Director, Business Operations Growth Product & Partnerships role at Visa are expected to demonstrate a solid background in business operations or management within the technology or financial sector. Key qualifications include strong strategic thinking skills, excellent communication, program management experience, and the ability to foster team collaboration. A proven track record in driving efficiency and successful project completion in a fast-paced environment is also highly valued.

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How does the Director, Business Operations Growth Product & Partnerships contribute to Visa's strategic imperatives?

In the role of the Director, Business Operations Growth Product & Partnerships at Visa, you directly impact the company’s strategic imperatives by executing business initiatives through effective resource allocation, optimizing business processes, and collaborating with senior leadership. You’ll be instrumental in guiding teams to meet financial goals while ensuring alignment with company objectives through thorough planning and regular progress reviews.

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What is the expected work environment for the Director, Business Operations Growth Product & Partnerships at Visa?

The Director, Business Operations Growth Product & Partnerships position at Visa is a hybrid role. This means you'll have a combination of remote work flexibility alongside scheduled days in the office, as determined by your hiring manager. This work model allows for a balanced approach, facilitating collaboration while supporting an adaptable work-life balance.

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What opportunities for professional development exist for the Director, Business Operations Growth Product & Partnerships at Visa?

Visa values employee growth and offers a variety of professional development opportunities for the Director, Business Operations Growth Product & Partnerships role. You’ll have access to leadership training programs, team engagement initiatives, and continuous change management processes. You'll also be in a position to identify and advocate for talent recognition, further fostering a culture of development and success within the organization.

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Common Interview Questions for Director, Business Operations Growth Product & Partnerships
Can you describe your experience with strategic business planning in the role of Director, Business Operations?

In answering this question, detail your previous experience with strategic planning and how it aligns with Visa's objectives. Discuss specific initiatives you've led, how you tracked progress, and your approach to overcoming challenges. Highlight your ability to collaborate across departments to achieve results.

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How do you prioritize and manage projects effectively as a Director?

To respond effectively, share your project management methodology. Describe tools or frameworks you use for prioritization. Include examples of how you’ve previously balanced multiple projects and met deadlines while ensuring quality outcomes.

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How do you foster and maintain effective communication across teams?

This question allows you to showcase your interpersonal skills. Discuss your experience in leading meetings, providing updates, and using communication tools to keep everyone aligned. Mention specific instances where your communication style positively impacted team outcomes.

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What techniques do you use to drive team engagement and morale?

Answer this by discussing your strategies for recognizing team efforts and promoting a positive work culture. Share any successful initiatives you've implemented previously that enhanced team engagement, such as recognition programs or team-building activities.

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Can you provide an example of a time you improved a process within your organization?

Here, use a specific example to demonstrate your problem-solving skills. Discuss the process you improved, the steps you took to implement change, and the measurable outcomes that resulted from your improvements.

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How do you approach decision-making when faced with conflicting priorities?

In your response, focus on your analytical approach to decision-making. Discuss how you prioritize based on business impact, consult relevant stakeholders, and ensure decisions align with Visa's strategic goals to create value for the company.

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What is your experience with OKR planning and review processes?

Discuss your familiarity with OKRs and their importance. Share how you've successfully implemented OKR planning and review in past roles, ensuring that objectives are clear and results are tracked effectively across teams.

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How do you ensure stakeholder engagement in ongoing projects?

Detail the proactive measures you take to engage stakeholders, such as regular updates and seeking their input during the project lifecycle. Provide examples of how this engagement led to successful project outcomes.

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What strategies do you employ for conflict resolution within your team?

Highlight your conflict resolution skills by discussing techniques you use, such as open dialogue, mediation, and focusing on problem-solving. Provide an example where resolving conflict led to improved team dynamics or project success.

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How do you keep up with industry trends and advancements related to business operations?

In your answer, illustrate your commitment to professional development. Mention specific resources you utilize, such as industry publications, networking events, and continuous education, that help you stay informed about trends and innovations in business operations.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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