Director, Channel Partner Enablement - job 10 of 20

The Director of Channel Partner Enablement at Visa has a comprehensive set of responsibilities that include building a partner enablement framework to support VAS channel partnerships, driving the programmatic setup of the global enablement function, and engaging with various stakeholders to identify and resolve blockers to channel selling. This role also involves conducting market analyses to pinpoint opportunities and designing systems and tools to improve partnership effectiveness.

For the Director of Channel Partner Enablement position at Visa, essential skills include strong program design and management abilities, change management expertise, stakeholder engagement, and analytical skills. The candidate should demonstrate experience in building operational models and governance models suitable for scaling businesses, reflecting the dynamic and evolving environment of Visa.

Candidates for the Director of Channel Partner Enablement role at Visa should possess demonstrable experience in programmatic operations on a global scale. This includes a broad set of skills in building frameworks and tools for channel partnerships, as well as a proven track record of thriving in fast-paced, complex environments. Leadership experience in driving strategic initiatives will also be key for success.

The work environment for the Director of Channel Partner Enablement at Visa is dynamic and collaborative, as it requires interaction with a variety of stakeholders across departments. This is a hybrid position, meaning there will be flexibility in work arrangements, allowing for both remote work and days in the office, as determined by your Hiring Manager.

The Director of Channel Partner Enablement plays a crucial role in driving Visa's growth by designing and implementing strategies that accelerate channel opportunities. By enabling partnerships through comprehensive toolkits and frameworks, the director ensures that channel partners can effectively sell and promote Visa's VAS offerings, which contributes to overall company success and expansion in the market.

To build a partner enablement framework at Visa, I would start by conducting stakeholder interviews to gather insights into existing challenges and needs. Then, I'd assess current tools and processes to identify gaps, focusing on creating scalable solutions that empower channel partners. Continuous feedback would be crucial for refining the framework.

I would employ a combination of analytical techniques and stakeholder engagement to identify blockers to channel selling. Conducting market analyses, gathering feedback from partners, and analyzing sales data would help pinpoint specific issues, allowing me to address them effectively with tailored solutions.

In my previous roles, I have successfully led the programmatic setup of operational functions by developing structured processes and frameworks. This involved defining roles and responsibilities, establishing governance models, and leveraging technology to streamline operations, ensuring alignment with strategic objectives.

Essential tools for channel partner enablement include CRM systems for tracking partner performance, training platforms for onboarding and continuous learning, and analytics tools to measure success and identify areas for improvement. These tools empower partners with the resources they need to succeed.

I prioritize initiatives by assessing their impact on strategic goals and the urgency of the need. Creating a scoring system based on key criteria such as potential revenue impact, resource availability, and alignment with company objectives helps in making informed decisions on where to focus efforts.

In a recent role, I led a change management initiative focused on implementing a new sales tool. I engaged stakeholders early to address concerns, conducted training sessions, and provided ongoing support. As a result, adoption rates exceeded expectations, positively impacting sales performance.

Success can be measured through various metrics such as partner sales performance, engagement levels with training materials, and feedback surveys. Analyzing these metrics over time provides valuable insights into the effectiveness of enablement initiatives and guides future improvements.

My approach to stakeholder engagement in a global setting involves understanding cultural nuances and communication styles. I prioritize building relationships through regular check-ins, adapting my communication methods, and fostering a collaborative atmosphere to ensure alignment across diverse teams.

To ensure a product is resell-ready, I would develop a comprehensive assessment framework that examines key elements like product features, market fit, and sales enablement resources. Collaborating with product teams and gathering feedback from partners would also help refine the offering for better market readiness.

I am motivated by the challenge of problem-solving and driving results in fast-paced environments. Embracing complexity allows me to think creatively and find innovative solutions, driving growth not just for myself but for the team and the organization as a whole.