Director, Channel Partner Enablement - job 12 of 20

The main responsibilities of the Director, Channel Partner Enablement at Visa include building a partner enablement framework to empower VAS channel partnerships, driving the global channel partnerships enablement function setup, and engaging with various stakeholders to identify blockers within channel selling. Additionally, this role involves designing comprehensive toolkits to support partner engagement, conducting market analysis, and creating product readiness frameworks to accelerate opportunities for Visa.

Candidates applying for the Director, Channel Partner Enablement role at Visa should possess strong program design and management skills, experience in change management, and a proven track record of building operational models at scale. Furthermore, strong stakeholder engagement abilities and analytical skills are essential to thrive in this dynamic and complex role.

The Director, Channel Partner Enablement contributes significantly to Visa's growth by developing systems and processes that enhance channel partnerships. By driving enablement initiatives and identifying top market opportunities, this role plays a crucial part in accelerating channel sales, ultimately leading to increased revenue and market expansion for Visa.

The Director, Channel Partner Enablement position at Visa is a hybrid role, meaning that while there will be flexibility for remote work, there will also be an expectation to spend some days in the office. The specific days required in-office will be confirmed by your Hiring Manager.

Essential skills for the Director, Channel Partner Enablement role at Visa include strong program design and management abilities, expertise in change management, and proficiency in stakeholder engagement. Additionally, candidates should be adept at analytical thinking and have experience building governance models for scalable businesses to succeed in this capacity.

When answering this question, share specific examples from your past roles where you successfully designed and managed programs. Highlight any measurable impact your programs had on the organization, such as increased sales or improved partner engagement.

For this question, explain your strategy for navigating change management. Discuss the importance of communication and buy-in from stakeholders and share a specific instance where your approach led to a successful transition.

To answer, provide examples of your relationship-building tactics, such as regular check-ins, listening to stakeholder concerns, and finding common ground. Illustrate how these strategies have led to successful collaborations in your previous roles.

In your response, explain the methods you use for market analysis, such as surveys, data analysis, or competitor assessments. Share a past example where your analysis directly contributed to the success of a channel partnership.

Discuss your experience in developing enabling tools, giving examples of specific tools or frameworks you have created. Talk about how these tools positively impacted partner relationships and engagement.

Share a specific incident where you faced challenges with a stakeholder. Explain how you addressed their concerns, what strategies you employed, and the outcome of your efforts, showcasing your problem-solving abilities.

Discuss the various KPIs you consider critical for measuring success in channel partnerships, such as sales growth, engagement levels, or partner satisfaction. Provide examples of how you've used metrics in the past to drive performance improvements.

In your response, portray your process for developing partner playbooks. Mention how you gather feedback, iterate on formats, and ensure the content is accessible and easy to understand for various partners' needs.

Be prepared to discuss potential challenges such as resistance to change or aligning diverse stakeholders. Offer proactive strategies for overcoming these difficulties, demonstrating your foresight and strategic thinking.

Express your enthusiasm for Visa as a company and how the Director role aligns with your professional goals. Share how your skills and experiences make you a perfect fit and how you're excited to contribute to Visa's growth.