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Director, Flexible Interchange Program Product Management - job 2 of 20

Visa Commercial Solutions (VCS) is a world-class organization responsible for growing all flows between businesses and governments, from SMBs to the largest global corporations.  The Core Products and Platforms team (LMM and SMB) is part of VCS and works closely with financial institutions and fintechs to bring payment solutions that meet the needs of growth corporates, large enterprises, multinationals, governments, public sector entities, and small businesses around the world.  The team is responsible for the product development and management of a suite of products, encompassing core products such as Fleet, Travel, Purchasing, Virtual Cards, Small Business, as well as new B2B payment offerings and emerging verticals such as Employee Benefits, providing innovative payment capabilities that exceed client expectations.

The Director, Flexible Interchange Program Product Management plays a crucial role in shaping Visa’s Flexible Interchange solutions to more aggressively capture B2B payment flows for Visa and our clients. The role is responsible for the Visa Commercial Choice (VCC) suite, a set of flexible interchange products that enable our issuing clients to capture incremental payment volume by establishing mutually beneficial economic terms with commercial suppliers.  This role will lead product strategy, management, development, market positioning and commercialization for the full VCC suite to advance this program globally.  This role will also be responsible for product strategy, management, development and commercialization of the Purchasing Large Ticket (PLT) program, which addresses our clients’ needs to capture high value payments on card. 

In addition to enhancing the VCC and PLT products, the Director will lead the design, development and implementation of new and differentiated pricing solutions to further accelerate Visa’s capture of B2B payment volume. 

The ideal candidate is an experienced senior product leader with the ability to inspire and motivate teams in a fast-paced and dynamic environment.  He/she must have proven experience in developing and leading teams to commercialize innovative products that deliver substantial value propositions to the market.  This role requires strategic leadership, innovation, collaboration, and problem-solving skills.  He/she is creative and hands-on, has a bias towards action and is able to inspire others with his/her vision.

This role requires breadth of knowledge and experience in commercial/B2B payments.  In addition to traditional product management experience, the ideal candidate will have prior experience with Interchange and/or Pricing frameworks.

RESPONSIBILITIES:

Product Strategy and Development (VCC,PLT, and new/differentiated pricing solutions):

  • Define the overall product vision and strategic goals for each Flexible Interchange product and solution

  • Develop product narratives and key value propositions

  • Define and prioritize features, enhancements and capabilities, develop product roadmaps, and ensure alignment to overall product vision

  • Interface with tech teams and managed development

  • Collaborate with regional partners to understand and translate customer and market needs into product solutions that deliver substantial value propositions

  • Collaborate with B2B Acceptance team, global platform owners as well as core technology teams on the planning, prioritization and execution of the product roadmaps 

  • Interfacing with Tech and managing development

  • Ensure the product strategy and product roadmaps are aligned and well-articulated to customers, prospects and partners, as well as internally within Visa

  • Oversee and manage key commercialization activities to support regional GTM strategies

  • Establish and codify processes to ensure a simplified sales, implementation and onboarding model to support scale

  • Educate and empower regional teams to drive client adoption & market penetration

  • Monitor product performance, enhance KPI dashboards, derive intelligence to ensure data driven decision making

Strong team culture

  • Develop and inspire a team focused on delivering best-in-class products and solutions

  • Demonstrate thought leadership and enable flawless execution

  • Create a team culture that amplifies Visa’s Leadership Principles and champions our innovative DNA across the organization

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$170000 / YEARLY (est.)
min
max
$150000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Flexible Interchange Program Product Management, Visa

At Visa, we are excited to invite an ambitious and innovative Director of Flexible Interchange Program Product Management to join our San Francisco team. This role is pivotal within our Visa Commercial Solutions (VCS) organization, where we empower businesses and governments alike with cutting-edge payment solutions. As the Director, you will play an essential role in advancing our Flexible Interchange offerings, notably the Visa Commercial Choice (VCC) suite and the Purchasing Large Ticket (PLT) program. Your responsibilities will encompass defining product strategies, enhancing our product narratives, and collaborating with diverse teams to ensure our offerings deliver exceptional value. In this dynamic role, you will shape market positioning and lead our commercialization efforts for both VCC and PLT. You'll not only drive the development of innovative pricing solutions but will also oversee key initiatives that facilitate smooth sales and implementation processes. Our ideal candidate will bring a wealth of knowledge in commercial B2B payments, alongside proven leadership to inspire and empower teams as we aim to capture incremental payment flows. If you thrive in a fast-paced environment and are passionate about creating impactful solutions, we’d love to have you on board to help shape the future of payments at Visa!

Frequently Asked Questions (FAQs) for Director, Flexible Interchange Program Product Management Role at Visa
What are the responsibilities of the Director of Flexible Interchange Program Product Management at Visa?

The Director of Flexible Interchange Program Product Management at Visa is responsible for defining the overall product vision and strategy for the Visa Commercial Choice (VCC) suite and the Purchasing Large Ticket (PLT) program. This role involves developing product roadmaps, enhancing key features, and managing commercialization activities to enhance market penetration and drive client adoption. Collaboration with tech teams and regional partners is also crucial to ensure that product solutions align with market needs and deliver significant value.

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What qualifications are needed for the Director of Flexible Interchange Program Product Management position at Visa?

Candidates for the Director of Flexible Interchange Program Product Management role at Visa should possess extensive experience in commercial B2B payments along with traditional product management experience. Proven leadership abilities, a strategic mindset in developing innovative products, and knowledge of Interchange and Pricing frameworks are also essential. A successful candidate will be able to inspire teams and drive initiatives in a fast-paced environment.

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How does the Director of Flexible Interchange Program Product Management contribute to Visa's goals?

The Director of Flexible Interchange Program Product Management contributes to Visa's goals by leading the strategy and execution of innovative payment solutions that expand Visa's B2B payment flows. Through effective product development and commercialization of the VCC and PLT programs, this role helps to enhance Visa's competitive advantage and drive substantial growth in payment volumes for both Visa and its clients.

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What is the work environment like for the Director of Flexible Interchange Program Product Management at Visa?

The Director of Flexible Interchange Program Product Management position at Visa offers a hybrid work environment based in San Francisco, where the expectation of in-office days will be determined by the hiring manager. The culture emphasizes collaboration, innovation, and a commitment to elevating the best-in-class products and solutions that Visa provides to its clientele.

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What skills are essential for the Director of Flexible Interchange Program Product Management role at Visa?

Essential skills for the Director of Flexible Interchange Program Product Management role at Visa include strategic leadership, innovative problem-solving abilities, collaboration skills, and a strong aptitude for project management. Additionally, having a data-driven mindset and proficiency in understanding customer and market needs are critical for delivering effective payment solutions and enhancing product value propositions.

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Common Interview Questions for Director, Flexible Interchange Program Product Management
Can you describe your experience with product management in B2B payments?

When answering this question, provide specific examples of your past roles and how they relate to managing B2B payment products. Highlight any achievements where you've successfully driven growth or innovation, as well as instances where you've collaborated with cross-functional teams.

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What strategies would you implement to enhance Visa's Flexible Interchange offerings?

Discuss strategic approaches such as market analysis, customer feedback integration, and innovative product enhancements that have proven successful in the past. Focus on how you would prioritize features and investments to drive substantial value for clients.

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How do you approach collaboration with tech teams during product development?

Describe your communication strategies and how you ensure that technical teams understand product visions and requirements. Provide an example of a successful collaboration that led to a product's successful launch or improvement.

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What is your experience with pricing frameworks for commercial products?

Share specific experiences where you've worked on pricing strategies for B2B products. Discuss how you've been involved in the development and testing of pricing models and the impact they had on market success.

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How do you monitor and enhance product performance metrics?

Highlight your familiarity with key performance indicators (KPIs) related to product success. Explain how you've used data analysis to derive insights that led to improvements in product offerings or processes.

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What leadership qualities do you believe are essential for this role?

Discuss qualities like vision, empathy, and decisiveness. Provide examples of how you've utilized these qualities to inspire and manage teams effectively, ensuring they are engaged and motivated to reach their goals.

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How do you stay updated with industry trends in payments and interchange solutions?

Mention specific sources you regularly check for updates, such as industry publications, conferences, and networking events. You can also discuss how you translate these insights into strategic initiatives for product development.

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Can you provide an example of a challenging project you've managed?

When discussing a challenging project, explain the difficulties faced, your approach to overcome them, and the results achieved. Emphasize problem-solving skills and adaptability.

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How would you assess client needs and feedback to develop successful payment solutions?

Explain your approach for gathering and analyzing client feedback, including surveys, interviews, and market research. Discuss how you would translate this information into actionable product improvements.

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Why do you want to work for Visa, especially in this role?

Share your reasons for being drawn to Visa, such as the company’s innovation, market leadership, or commitment to providing exceptional payment solutions. Align your passion for payments with the role’s responsibilities.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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