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Director of NA Strategy - job 32 of 42

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is recruiting a Director-level strategy professional for the Visa NA Strategy team. This role is for someone who loves both the left and the right brain sides of the strategy domain. In this role, you will help Visa NA’s senior business teams get creative with new ideas and shift direction when the market situation calls for it. You will apply financial and business analysis to weed out unworkable ideas, and make the best ones even better. And even more importantly, you are somebody who can help us turn our best ideas into reality. The role requires experience with strategy development and execution management in a large company environment, and at the same time the passion for nimble and fast-paced execution that smaller growth-stage companies demonstrate so well. This role will require you to work effectively with senior executives as well as peers across the organization with a diverse range of styles. The role reports to our VP of Strategy for Visa NA.

The Strategy function at Visa has proven to be an effective talent incubator for high-potential early to mid-career professionals, with dozens of strategy team members at both junior and senior levels moving on to high-impact and high-visibility leadership roles across the firm. With strong performance, the successful candidate for this role can expect, in due time, opportunities for both internal promotion on the strategy team, as well as leadership opportunities in the business.

Role Description

Visa’s North America Strategy team helps Visa’s NA Leadership Team sets Visa's regional strategy & agenda. The Director of NA Strategy can expect to be fully immersed in the work of the team, which includes:

  • Process and content ownership for NA’s medium-to-long range strategic planning process
  • Internal strategy consulting projects with different parts of the NA organization on business topics of high importance
  • Regional support to corporate strategy projects
  • Monitoring execution of the region’s strategy, advising the leadership team on status, and advising on interventions and course corrections
  • Monitoring the market landscape and ensuring the evolving strategy reflects an informed and insightful view of market realities and trends

Within the team, the Director of NA Strategy can expect to:

  • Lead projects or major project workstreams related to Visa NA’s Inc.'s strategy and top business priorities
  • Manage day-to-day project and team activities to meet project goals and timelines
  • Structure and solve business problems, collaborating and coordinating with a range of internal stakeholders to make recommendations on a wide range of business issues. Build out unique, creative and impactful solutions by integrating insights across Visa's many expert functional resources and supporting collaborative solution development
  • Develop rigorous, fact based, quantitative analysis to support recommendations. Ensure strategic and financial soundness and alignment for any recommendations
  • Work closely with cross-functional and regional management teams on strategic projects, bringing timely and useful insight and analytical support
  • Communicate recommendations to senior management, other executive, functional, or regional staff and management in a clear, concise and impactful way, in both written and oral formats
  • Provide continuous coaching, training, and mentoring to strategy teams​

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:
10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
The successful job candidate must have demonstrated mastery of the strategy and strategic planning skillsets at the mid-career level (e.g., equivalent to engagement manager skillset and experience at a Big-3 strategy consulting firm). The ideal candidate will have the following competencies and experience:
10+ years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD (preferred: 12+ years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree or 6+ years of work experience with a PhD)
A minimum of two years' experience in strategy development and strategic planning at a top-tier global or boutique-level strategy consulting firm at the Engagement Manager level. The work experience should include a mix of strategy development and strategy execution work.
Or alternatively, comparable client-side experience, equipping the candidate with a similar skills toolbox
Proficiency and fluency with the strategy consulting toolbox and skill sets at the engagement manager level: business analytics, problem solving and case cracking, executive communications, project team leadership
Relevant experience in industry sectors relevant to Visa (payments; consumer banking; B2B software and technology; ecommerce; retail)
Strong stakeholder relationship and management skills, and comfortable working across the organization structure as well as with external business partners
Track record of successful experience and career progression in client engagement, case team, and/or high visibility project leadership roles
Commitment to continuous training and improvement of employees throughout the corporate strategy function
Self-starter, team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities

Additional Information

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 178,400.00 to 258,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$218575 / YEARLY (est.)
min
max
$178400K
$258750K

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What You Should Know About Director of NA Strategy , Visa

Are you ready to take on a pivotal role as the Director of NA Strategy at Visa in San Francisco, CA? If you thrive on the intersection of creative and analytical thinking, this could be your dream job. Visa is a global leader in payments and technology, and we're looking for an innovative strategy professional who can help shape our North America vision. In this role, you'll engage with senior business teams, bringing fresh ideas and insight to the table, helping us pivot strategically in response to market changes. You'll leverage your experience in strategy development, using robust financial analysis to distill complex ideas and channel them into actionable plans. Collaboration is key here, as you'll work closely with cross-functional teams and senior executives, guiding them on the strategic roadmap while being an advocate for our core mission: uplifting everyone, everywhere. You'll oversee medium-to-long-term planning, execute major projects, and keep an eye on the competitive landscape. If you're passionate about mentoring talent and fostering a high-performance culture, you'll find this role rewarding, with significant growth opportunities across the company. Join us at Visa, where your insights will directly influence our strategic direction and enable individuals, businesses, and economies to thrive. With Visa, you'll be part of a purpose-driven team that’s making a global impact, all while enjoying an engaging work environment that supports your career growth and development.

Frequently Asked Questions (FAQs) for Director of NA Strategy Role at Visa
What are the main responsibilities for the Director of NA Strategy at Visa?

The Director of NA Strategy at Visa is primarily responsible for leading projects related to North America's strategic planning process. This includes internal consulting projects, market landscape monitoring, and advising senior leadership on strategic execution and course corrections. You'll collaborate with various teams to solve business challenges, develop analytical recommendations, and communicate insights effectively.

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What qualifications are required for the Director of NA Strategy role at Visa?

To be considered for the Director of NA Strategy position at Visa, candidates should have a minimum of 10 years of relevant experience, including a mix of strategy development and execution. A Bachelor's degree is required, though advanced degrees such as an MBA or PhD are preferred. Candidates should also demonstrate proficiency in strategy consulting skills, showcasing their ability to analyze business problems and lead projects.

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How does the Director of NA Strategy contribute to Visa's overall mission?

In the role of Director of NA Strategy at Visa, you'll directly align with our mission to connect the world through secure and innovative payment solutions. By providing creative strategic insights and leading projects that drive growth and adaptation, you help ensure that Visa remains at the forefront of the payment industry while enabling individuals and businesses to thrive globally.

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What is the expected work environment for the Director of NA Strategy at Visa?

The Director of NA Strategy position at Visa is a hybrid role, combining both in-office and remote work. The specific expectation for in-office days will be determined by your Hiring Manager. This flexibility allows you to balance collaborative teamwork with independent project management, creating an effective work-life integration.

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What career growth opportunities exist for the Director of NA Strategy at Visa?

Visa is known for nurturing talent and providing robust career growth opportunities. As a Director of NA Strategy, high performers can expect potential promotions within the strategy team and opportunities for leadership roles across the organization. Visa supports continuous learning and development, making it an ideal environment for ambitious professionals.

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Common Interview Questions for Director of NA Strategy
Can you describe your experience with strategy development and execution?

When answering this question, be specific about your previous roles and the outcomes you achieved. Discuss specific projects you led, your approach to developing strategies, and how you ensured successful execution. Highlight your analytical skills and how they contributed to making informed decisions.

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How do you prioritize competing strategic initiatives?

In your response, outline your method for assessing the importance and urgency of various initiatives. Discuss factors such as market trends, financial implications, and alignment with organizational goals. Provide an example where you successfully managed competing priorities to drive success.

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Describe a time when you had to pivot a strategy in response to market changes.

Share a compelling story about a specific situation where market conditions forced you to change your strategic approach. Detail the analysis you conducted, the communication with stakeholders, and the new direction you took. Be sure to explain the outcome and what you learned.

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How do you manage relationships with senior executives?

Explain your approach to building trust and rapport with senior leaders. Discuss your communication style, how you tailor your updates and reports to meet their needs, and your strategies for ensuring alignment on strategic goals. Use examples of past collaborations.

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What tools or frameworks do you find most useful in strategic planning?

Mention specific tools or frameworks you’ve used, such as SWOT analysis, PESTEL analysis, or financial modeling tools. Discuss how these methodologies helped you to create effective strategies and any customized approaches you've developed based on the various strategic situations.

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How do you ensure alignment between strategy and execution across teams?

Discuss your tactics for ensuring that strategic initiatives are clearly communicated and that all relevant teams understand their roles. Share experiences of how you fostered collaboration and accountability, resulting in successful execution of strategic plans.

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What role does data analysis play in your strategic decision-making?

Emphasize the importance of data-driven decisions in your strategy formulation. Provide examples of how you've used qualitative and quantitative data to inform your recommendations, highlighting the tools and techniques you've employed to derive insights.

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Can you discuss your experience in mentoring and developing colleagues in strategy roles?

Share your philosophy regarding mentorship and any concrete examples where you’ve actively supported the development of team members. Discuss how this benefited both the individuals and the organization, and the skills you focus on in your coaching.

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What do you see as the biggest challenge facing the payments industry today?

Provide your insights on current trends and challenges within the payments sector, integrating your knowledge of Visa's competitive landscape. Discuss how adaptability is crucial for overcoming these challenges and how your strategies can address them.

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Why do you want to work for Visa as the Director of NA Strategy?

Craft your response to align your career goals with Visa's mission and values. Highlight your passion for innovation in payments, how your experiences resonate with Visa's objectives, and your excitement for contributing to a leading global organization.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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