Director, People Communications - job 15 of 20

The Director, People Communications at Visa is responsible for developing and executing comprehensive communication strategies to support major People initiatives. This includes crafting global campaigns that highlight Visa's talent and inclusion stories, creating engaging content for blogs and social media, supporting speaking engagements for leaders, and aligning messaging across the organization.

To excel in the Director, People Communications role at Visa, candidates should possess significant experience in communications or public relations, ideally within corporate settings. A strong background in developing strategic communication plans, creative content development, and familiarity with talent acquisition and inclusion practices will be essential.

The Director, People Communications provides support to leadership at Visa by preparing strategic narratives, talking points, and presentation materials for key speaking engagements. This role acts as a trusted advisor, ensuring consistent and impactful messaging that resonates with intended audiences.

In this role, the Director, People Communications will be tasked with developing creative content that can attract and retain talent. This includes writing engaging articles for intranet platforms, producing social media content, and curating features for employee newsletters, showcasing the vibrant culture at Visa.

Yes! The Director, People Communications position at Visa offers a hybrid working model, where the specifics of in-office days will be confirmed by your Hiring Manager. This flexibility allows for a balanced work-life integration while contributing to the vibrant team culture at Visa.

Highlight your specific experiences creating communication strategies for both internal and external audiences. Provide examples of successful campaigns you’ve led and how you measured their effectiveness.

Discuss your approach to collaboration with different communication leads. Emphasize the importance of regular meetings, shared goals, and how you customize messages for each audience while maintaining core themes.

Explain how you identify employee interests and concerns. Share your methods for receiving feedback and how you tailor content to enhance engagement and foster a sense of belonging among employees.

Demonstrate your commitment to continuous learning by mentioning specific resources such as industry journals, workshops, and networking with other professionals in the field of People Communications.

Be prepared to share a specific scenario, outlining the steps you took to approach the content delicately, the feedback you received, and how it contributed positively to employee understanding or morale.

Articulate the significance of storytelling in making messages relatable and impactful. Describe how you craft narratives that connect emotionally with various stakeholders to support inclusion and talent retention.

Share the metrics or KPIs you use for evaluation, such as engagement rates, feedback surveys, or changes in employee retention rates, and provide examples of how you've adjusted strategies based on your findings.

Prepare to discuss a past campaign, focusing on its objectives, your role in its development, strategic choices made, and the outcomes achieved, while illustrating how it aligns with Visa's values.

Detail your process for working with leaders to prepare them for speaking opportunities, including how you develop narratives, provide guidance on delivery, and ensure alignment with corporate messaging.

Discuss your understanding of creating tailored content for various platforms, including blog posts, social media, and newsletters, emphasizing the need to adapt style and tone to suit each audience while conveying consistent messaging.