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Director, Product- Client Strategy & Solutions - job 17 of 20

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The North America Product Client Strategy and Solutions organization is responsible for bringing best in class payment solutions to market that support the business needs of Visa's US client base, including issuers, acquirers, processors, merchants, and technology partners. Within this organization, the Director, Client Solutions – Super Regional & Regional - will be a key member of the team responsible for all client-facing activities with Visa’s Super Regional & Regional issuing client segments. The scope of the team spans across all Visa products – core and value-added services. Responsibilities of the team include:

Socializing and evangelizing Visa's product strategy, roadmap and benefits to clients within the Super Regional and Regional client segments.
Understanding client business needs and priorities, defining client solution business requirements, and working with both regional and global product development teams to shape and prioritize product design and delivery
Close collaboration with internal stakeholders and client stakeholders to maintain an ongoing understanding of client challenges, opportunities and needs across their payments operations.
Educate and empower the broader sales organization on Visa products and strategy. Collaborate cross-functionally to bring one unified Visa Product voice to account executives and clients.
Deliver regular thought leadership on payment product topics to internal sales partners and external clients
Utilize the voice of the client to inform and influence the Visa product roadmap

Client solutions is measured by the success of product or initiative adoption by Visa's clients and the net impact to Visa's payment volume and KPIs. The Director of Client Strategy & Solutions will oversee special projects across multiple clients and serve as the main contact for specific clients regarding key Visa Product matters. This position is based out of San Francisco, CA and reports into the Senior Director, Head of Client Strategy and Solutions, Super Regional & Regional Issuers.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$150000 / YEARLY (est.)

min

max

$120000K

$180000K

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What You Should Know About Director, Product- Client Strategy & Solutions, Visa

Are you ready to lead the charge in payment solutions? The Director, Product - Client Strategy & Solutions at Visa in San Francisco is a strategic role that invites you to be at the forefront of revolutionizing client experiences for Super Regional and Regional clients. In this engaging and collaborative position, you'll be responsible for driving client-facing initiatives that align perfectly with Visa’s vision and product offerings. You’ll be diving deep into understanding client needs, shaping business requirements, and working hand-in-hand with global product development teams to deliver solutions that truly make a difference. Your role is not only about leading projects but also about being a thought leader in payment solutions and influencing the direction of Visa’s product roadmap based on client insights. You will work closely with internal teams and build strong relationships with clients, ensuring that their challenges and opportunities are well understood and addressed. Through educational initiatives, you’ll empower the broader sales organization, ensuring everyone is on the same page regarding Visa’s product strategy. As a key team member, you will help measure the success of initiatives by assessing client adoption and impact on Visa's payment volume metrics. If you thrive in a dynamic environment and are passionate about client strategy, this hybrid role offers not just a job, but a chance to be part of something greater at Visa.

Frequently Asked Questions (FAQs) for Director, Product- Client Strategy & Solutions Role at Visa

What are the primary responsibilities of the Director, Product - Client Strategy & Solutions at Visa?

The Director, Product - Client Strategy & Solutions at Visa is primarily responsible for driving client-facing activities for Super Regional and Regional clients. This includes socializing Visa's product strategy, understanding client business needs, defining solution requirements, collaborating with internal and client stakeholders, and delivering thought leadership on payment products.