Director, Revenue and Billing Systems - job 4 of 20

The Director, Revenue and Billing Systems at Visa is responsible for translating the financial vision into a world-class technology architecture, leading the development and execution of major revenue initiatives, and managing the requirements and delivery for finance revenue systems. This role involves collaboration with IT and conducting user acceptance testing, all while providing transparency in project management through agile methodologies.

To excel as the Director, Revenue and Billing Systems at Visa, candidates should possess strong strategic and forward-looking thinking skills with a proven track record in overseeing complex, global transformations. Experience working in a matrixed environment and a deep understanding of finance systems and technology are essential, alongside the ability to influence stakeholders without direct authority.

The Director, Revenue and Billing Systems plays a crucial role in driving the Finance Technology modernization roadmap by leading major technology initiatives and collaborating with diverse stakeholders. This position is pivotal in ensuring that the financial systems evolve to support the company's growth and enhance operational efficiency.

At Visa, the Director, Revenue and Billing Systems will work in a hybrid environment, which means balancing remote work with on-site days in the office. This setup allows for collaborative meetings with the Finance Velocity Office team and facilitates seamless interactions with stakeholders, ensuring flexibility while staying aligned with business needs.

A successful Director, Revenue and Billing Systems at Visa should possess outstanding project management skills, particularly in agile environments, and the capability to communicate effectively with diverse teams. Additionally, strong analytical skills, strategic thinking, and the ability to adapt and influence in a matrixed setting are equally important for ensuring success in this role.

To effectively translate Visa's finance vision into technology architecture, I would start by collaborating with key stakeholders to gather insights about their needs. Then, I would map out the current state and identify gaps, developing a roadmap that addresses those gaps while aligning with the company’s strategic goals.

In my previous role, I led a significant initiative aimed at automating revenue tracking, which streamlined the billing process and reduced processing time by 40%. I ensured collaboration across departments and managed the project using agile methods, which allowed us to adapt quickly for any challenges that arose.

Managing user acceptance testing within an agile framework involves continuous collaboration with users throughout the development process. I ensure that user feedback is sought and incorporated regularly, allowing for real-time adjustments and ultimately leading to higher satisfaction upon launch.

My approach to identifying opportunities for innovation involves actively engaging with stakeholders to understand their pain points and requirements. I also analyze industry trends and benchmark against competitors to spot emerging technologies that could enhance our processes and drive efficiency.

I believe in crystal-clear communication when it comes to project risks. I would present a structured report highlighting the potential risks along with their implications, followed by a clear articulation of the mitigation strategies in place, ensuring that leadership has all the information needed to make informed decisions.

Successful implementation of new finance systems requires a detailed plan that includes stakeholder involvement, comprehensive training for end-users, and a clear timeline with milestones. Regular check-ins and feedback sessions during the rollout are also essential to address any issues promptly.

In an agile setting, I typically use tools like Jira for task management, which allows for efficient tracking of project progress. Additionally, I employ collaboration tools such as Confluence or Slack to facilitate communication within the team.

I prioritize tasks based on their impact on the overall project goals and deadlines. I use a combination of stakeholder input and data-driven metrics to determine which tasks require immediate attention and which can be scheduled for later.

In my last position, I influenced a key decision regarding the adoption of new financial software by presenting a detailed cost-benefit analysis. By backing up my recommendations with data, I was able to persuade leadership of the long-term advantages, leading to successful adoption.

Stakeholder collaboration is crucial in my role as a Director. It fosters shared ownership of the project outcomes, enhances buy-in from diverse departments, and ensures that the solutions developed truly meet the needs of the organization as a whole.