Director, Revenue and Billing Systems - job 2 of 20

The Director, Revenue and Billing Systems at Visa is responsible for translating the finance vision into advanced technological frameworks. This includes leading initiatives in the revenue space, developing requirements for finance revenue systems, and managing the delivery process closely with IT. Conducting user acceptance testing and ensuring client adoption are also key aspects of the role, all while maintaining transparency and agile practices for ongoing communication with the leadership.

Candidates for the Director, Revenue and Billing Systems position at Visa should have substantial experience in overseeing complex, global transformations in finance technology. A strong background in strategy development, user testing, and agile methodologies is essential. Additionally, the ability to influence across a matrixed environment and to think strategically will be crucial for success in this role.

The Finance Velocity Office (FVO) plays an essential role in providing support for Visa's growth and financial complexity. For the Director, Revenue and Billing Systems, collaboration with the FVO is key to implementing new technologies that enable meaningful improvements in financial functions and interactions, thereby fostering sustainable growth and efficiency.

The hybrid work model for the Director, Revenue and Billing Systems position at Visa allows employees to alternate between remote work and office presence. Employees in this role are generally expected to work from the office 2-3 days a week, fostering collaboration and connection while still providing the flexibility of remote work when needed.

In the role of Director, Revenue and Billing Systems at Visa, candidates will work primarily within an agile framework, utilizing tools like Jira to manage project workflows. Familiarity with agile methodologies, user acceptance testing processes, and strategic planning are all vital for achieving successful outcomes in this position.

In prioritizing tasks and projects, I focus on aligning them with the strategic goals of the Finance organization. Utilizing tools like Jira helps track progress and manage tasks effectively. I also emphasize stakeholder communication to ensure that the most critical projects are adequately resourced.

One of my most successful projects involved the implementation of a new revenue recognition system. By collaborating with cross-functional teams and utilizing user feedback during testing phases, we streamlined processes and significantly improved accuracy, leading to enhanced decision-making and reporting capabilities.

When faced with changes in project scope, I remain flexible and communicate proactively with all stakeholders. I assess the impacts on timelines and deliverables, re-prioritize tasks as necessary, and ensure that the project aligns with the strategic objectives and goals of the organization.

I engage stakeholders by prioritizing transparent communication and frequent updates. By actively seeking their input and addressing pain points, I foster a collaborative atmosphere that helps ensure project alignment with their needs. Building trust is crucial in driving successful outcomes.

I leverage technology by identifying areas within the finance processes that can benefit from automation or new systems. Implementing analytical tools helps gather data insights, enabling data-driven decision-making which enhances efficiency and productivity within the finance function.

I consider user acceptance testing (UAT) a pivotal phase in project implementation. I engage end-users early on to gather requirements and feedback, ensuring the system meets their needs. This approach has led to smoother transitions and higher adoption rates post-implementation.

To ensure alignment with the finance modernization roadmap, I promote open discussions about goals and strategies during team meetings. Using project management tools helps track our progress against that roadmap, and I encourage ongoing training and development to keep the team equipped with necessary skills.

In managing large-scale finance transformations, challenges such as resistance to change and integration issues often arise. I address these by ensuring clear communication about the benefits of new systems, providing adequate training, and involving team members in the transition process to foster buy-in and collaboration.

I stay updated on financial regulations and technology trends by participating in professional networks, attending industry conferences, and subscribing to relevant publications. This knowledge helps me implement compliant systems that align with modern practices and innovations within the finance sector.

Essential qualities for the Director, Revenue and Billing Systems role include strong leadership, strategic thinking, and excellent communication skills. Moreover, the ability to navigate a matrixed environment and foster collaboration across departments is critical for driving successful implementation and meeting finance objectives.