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Director, Risk Business Partner, Issuing Solutions - job 5 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

At Visa, we’re excited to invite a dynamic and experienced Director, Risk Business Partner for Issuing Solutions to join our team in San Francisco. In this pivotal role within the Product and Payment Services Risk (PPSR) organization, you'll be at the forefront of overseeing our strategic pillars, which encompass various critical business units like Issuing Solutions and Acceptance Solutions. As the Director, Risk Business Partner, you’ll not only manage your own dedicated team but also work closely with product teams to enhance our risk management capabilities across the first line of defense. Your insights will help shape how we identify and manage risks while bolstering key controls, ensuring we stay ahead in the fast-paced payments industry. By aggregating and communicating Issuing Solutions' key risks to Visa's senior management, you’ll play a vital role in driving risk mitigation strategies. Plus, your ability to consult executive management with expertise will set the foundation for implementing effective risk controls. If you enjoy collaborating with various stakeholders and leading initiatives that prioritize risk management culture, this position is tailor-made for you! Join us at Visa, where your contributions will not only protect our enterprise but also enable us to achieve our strategic objectives. Ready to make a significant impact? Let's redefine risk management together.

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the main responsibilities of the Director, Risk Business Partner at Visa?

The Director, Risk Business Partner at Visa is responsible for managing the risk profile and risk management capabilities of Issuing Solutions. This includes embedding a risk management culture within the organization, collaborating with product teams to identify and mitigate risks, and ensuring compliance with key risk programs. The role also involves leading a team, developing partnerships with business units, and providing updates on risks to senior management.

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What qualifications are needed to become Director, Risk Business Partner at Visa?

To qualify for the Director, Risk Business Partner position at Visa, a strong background in risk management within the payments industry is essential. Candidates should have experience driving compliance with risk programs, a strategic understanding of the business environment, and demonstrated success in leadership roles. Effective communication and collaboration skills across diverse teams are also critical to succeed in this role.

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How does the Director, Risk Business Partner at Visa interact with cross-functional teams?

As the Director, Risk Business Partner at Visa, you will collaborate extensively with cross-functional teams such as Client Services, Finance, Legal, and Technology. This role requires coordinating efforts to ensure effective risk management practices are applied across products, services, and operations, and that strategic objectives align with Visa's risk appetite.

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What impact does the Director, Risk Business Partner have on Visa's operations?

The Director, Risk Business Partner at Visa has a significant impact on operations by ensuring that risk management is integrated into business strategies. This role helps strengthen key controls and mitigates risk exposure within the organization, ultimately fostering a culture of risk awareness and enhancing Visa's operational resilience.

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What is the work environment like for the Director, Risk Business Partner at Visa?

The work environment for the Director, Risk Business Partner at Visa is hybrid, combining both in-office and remote work. This flexibility is determined by the hiring manager and is designed to support collaboration and maintain team dynamics while allowing for personal work preferences.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you describe your experience with risk management in the payments industry?

When answering this question, focus on specific examples of past experiences where you've identified, assessed, and mitigated risks in a payments-related context. Highlight projects that demonstrate your strategic thinking and the impact of your actions on overall risk management.

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How would you approach building a risk management culture within a team?

Share your strategies for fostering a risk management culture, such as introducing training programs or establishing open communication about risk. Emphasize the importance of collaboration with key stakeholders to ensure everyone understands their role in risk management.

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What challenges have you faced in managing risks in a business setting?

Reflect on specific challenges you have encountered, such as resistance to change from team members or difficulties in compliance. Describe how you overcame these challenges, focusing on your problem-solving skills and ability to drive results.

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How do you prioritize risks when working with multiple stakeholders?

Discuss your method for assessing and prioritizing risks, such as conducting thorough risk assessments and considering stakeholder input. Highlight how effective communication plays a role in balancing competing priorities and ensuring alignment with business objectives.

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How do you ensure compliance with established risk programs?

Explain the processes you have developed or implemented for monitoring compliance with risk programs. Mention any tools or metrics you utilize to track effectiveness and adjustments made based on findings.

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Can you give an example of how you contributed to a change initiative related to risk management?

Provide a narrative of a specific change initiative you led or contributed to, detailing your role and the results achieved. Emphasize how your actions aligned with organizational goals and improved risk management practices.

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What do you see as the biggest risk in issuing solutions today?

Share your insights based on current industry trends and your understanding of potential risks associated with issuing solutions. Be prepared to discuss how you would address these risks if hired for this role.

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How do you communicate risk findings to senior management effectively?

Discuss the importance of clear and concise communication when presenting risk findings. Share your experience in creating reports, presentations, or dashboards that distill complex information into actionable insights for senior management.

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What tools have you used to manage risks and why?

Name specific tools or software you have used for risk management and explain their functionalities. Discuss why you prefer these tools based on your experiences, especially in tracking risks and coordinating with teams.

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How do you stay updated on risk management practices and industry standards?

Highlight your commitment to ongoing education by mentioning relevant certifications, training programs, or professional associations you are part of. Describe how you incorporate this knowledge into your role and share insights with your team.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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