Director, Software Engineering (AI Platform Development) - job 11 of 20

The Director of Software Engineering at Visa will be responsible for designing and developing machine learning platforms, driving excellence in engineering practices, and leading a multidisciplinary team. This includes collaborating with product teams to influence strategies, ensuring strong program management, and nurturing team culture.

Candidates for the Director of Software Engineering position at Visa should possess a strong engineering background, proven leadership experience in software development, and familiarity with AI and machine learning technologies. A passion for solving complex problems in the payments industry is also essential.

At Visa, the Director of Software Engineering position offers a hybrid work environment that allows for a combination of remote work and in-office collaboration. The expectation is to work from the office at least three days a week, ensuring a balance between flexibility and team engagement.

The Director of Software Engineering plays a crucial role in fraud prevention by developing systems and services that help detect and prevent fraud. This leadership position aims to enhance the overall security of Visa’s payment systems through innovative technology.

Visa is seeking a leader who promotes an inclusive team culture, prioritizes accountability, and fosters career growth among staff. The ideal candidate should be motivational and able to inspire a culture of innovation and excellence within their team.

When answering this question, be specific about your projects, the technologies you used, and the impact your work had. Highlight any challenges faced and how you overcame them to demonstrate your engineering expertise.

Explain your approach to implementing best practices, such as peer reviews and continuous integration. Discuss how you foster a culture of learning and improvement, encouraging your team to adapt and embrace new methodologies.

Reflect on your leadership approach and focus on collaboration, communication, and inclusivity. Share examples of how you've effectively motivated teams and cultivated a positive work environment that encourages innovation.

Discuss your collaborative approach to working with product teams, emphasizing how you gather insights and align goals. Describe how you prioritize user needs and leverage data to advocate for strategic initiatives.

Talk about the importance of regular check-ins, providing growth opportunities, and recognizing achievements. Share specific examples demonstrating how you’ve successfully engaged your team and facilitated their professional development.

Be prepared to discuss current trends and issues in fraud prevention, such as emerging threats and the need for adaptability. Highlight your awareness of industry challenges and how you would tackle them through innovative solutions.

Prepare to share a specific example that illustrates your ability to communicate effectively across different teams. Focus on how you navigated competing interests to achieve a successful outcome, showcasing your interpersonal skills.

Explain your methodology for prioritization, whether it's using data-driven insights or stakeholder feedback. Highlight your approach to balancing urgent tasks with long-term projects, ensuring alignment with business objectives.

Discuss your perspective on innovation and its significance in software engineering. Provide examples of how you've embraced new technologies and encouraged your team to think creatively in problem-solving.

Detail your problem-solving process for addressing delays. Discuss how you assess the situation, communicate with your team, and implement corrective measures while maintaining focus on delivering quality results.