Engineering Manager - job 1 of 2

As an Engineering Manager at Visa, you will lead a team of software engineers focusing on expanding our collections capabilities. Your responsibilities include providing technical guidance, mentoring team members, and contributing to architectural design using event-driven microservices. You will also collaborate with QA engineers to ensure high-quality delivery, manage contract teams, and influence the overall technical direction of Visa's solutions.

To qualify for the Engineering Manager role at Visa, you should have a Bachelor’s degree in Computer Science or a related field, or equivalent experience. You also need at least 2 years of experience in a management or lead role, ideally in the financial sector. Additionally, expertise in Java microservices, SQL, and familiarity with agile processes are essential, while experience in a DevOps environment and with tools like Kafka and Kubernetes will be beneficial.

The Engineering Manager position at Visa is primarily remote, offering flexibility and work-life balance. You will work with a talented and dedicated team, collaborating across functions to drive successful project outcomes. Although remote, you may occasionally need to visit a Visa office, but the job duties do not require proximity to a physical location, allowing you to work from wherever you're most productive.

Visa seeks an Engineering Manager who is passionate about technology and the finance domain, a self-starter who is accountable and driven to get things done. Excellent communication and stakeholder management skills are crucial, as is the ability to challenge the status quo and advocate for innovative solutions. You should also be committed to mentoring and growing your team members while keeping a pragmatic approach to decision-making.

Team collaboration is vital for the Engineering Manager role at Visa. You will work closely with software engineers, QA teams, and other cross-functional stakeholders. Building strong relationships, influencing colleagues, and fostering a collaborative environment are essential to ensuring the successful delivery of projects and overall team success.

When answering this question, focus on specific examples of your leadership style, how you have mentored team members, and how you approach project management. Employers want to know how you cultivate team productivity and morale while meeting technical objectives.

Discuss your approach to architecture and design principles that prioritize scalability and fault tolerance. Provide examples of technologies you’ve used and how you have mitigated risks and ensured performance in past projects.

Share specific situations where you successfully resolved conflicts by fostering open communication and understanding differing perspectives. Highlight your techniques for mediating disputes and maintaining a collaborative atmosphere.

Describe your familiarity with agile processes and how you have implemented them in your previous roles. Mention any certifications you hold and specific improvements you’ve observed in projects when adopting agile practices.

In your response, detail any specific experiences building applications with microservices. Discuss the benefits you've observed, any challenges you've faced, and how you've addressed those challenges effectively.

Emphasize the importance of automated testing, code reviews, and continuous integration in your process. Share your experiences mentoring team members in best practices for software quality and any tools or frameworks you’ve used.

Mention any project management tools you're experienced with such as Jira, Trello, or Asana. Talk about how these tools have helped you keep track of tasks, foster collaboration, and maintain communication within your team.

Discuss techniques you employ to keep both yourself and your team motivated, such as setting attainable goals, celebrating successes, and promoting a growth mindset. Share specific examples of how you’ve encouraged professional development.

Highlight that understanding the financial domain is crucial for aligning technology solutions with payment processing needs. Share how knowledge of the financial sector aids in decision-making and ensures compliant and effective technical solutions.

Outline your mentoring philosophy and the methods you use to guide junior engineers, such as regular one-on-one meetings, constructive feedback, and setting development goals that align with their career aspirations.