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Issuing Specialist Seller - job 8 of 21

We are seeking a highly motivated and experienced Sales Leader. The ideal candidate will have significant experience within the financial services industry specifically with FinTech Issuers/Program Managers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically FinTech's needs, relationship with Program Managers, Sponsor Banks, etc...

  • Having a deep understanding of emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

  ​Essential Functions:

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

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What You Should Know About Issuing Specialist Seller, Visa

Are you ready to advance your career as an Issuing Specialist Seller in vibrant Wilmington? Join us at our innovative company, where we're seeking a highly motivated and experienced Sales Leader to help us navigate the exciting world of FinTech Issuers and Program Managers. In this pivotal role, you'll combine your deep understanding of the payments ecosystem with your sales expertise to build meaningful relationships with key decision-makers in various organizations. As part of our larger Value-Added Services Sales function, collaboration with cross-functional teams, including Generalist Sellers, Sales Operations, and Product Strategy, will be at the forefront of your day-to-day activities. Your mission will be to actively prospect, qualify, and close opportunities, ensuring clients receive the customized solutions that Visa offers. With a keen focus on client satisfaction and continuous improvement, you’ll implement innovative sales strategies that align with our vision of uplifting everyone, everywhere. Expect moderate to extensive travel for client meetings and conferences, and enjoy the flexibility of a hybrid work environment, balancing remote work with in-office collaboration. Join us in this exciting journey and make an impact in the financial services industry today!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller Role at Visa
What are the main responsibilities of an Issuing Specialist Seller at Visa?

As an Issuing Specialist Seller at Visa, your key responsibilities will include demonstrating a thorough understanding of the financial services industry, actively prospecting and qualifying potential clients, developing sales strategies tailored to Issuers, collaborating with cross-functional teams, and ensuring client satisfaction. You'll also be responsible for structuring and closing deals while actively capturing sales activities in Microsoft Dynamics.

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What qualifications are necessary for the Issuing Specialist Seller position at Visa?

The ideal candidate for the Issuing Specialist Seller position at Visa should have significant experience in the financial services industry, particularly with FinTech Issuers and Program Managers. A deep understanding of the payment ecosystem, emerging trends, regulatory changes, and strong communication skills are essential. Experience in complex sales processes and the ability to work collaboratively across various functions will also be crucial.

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How does the Issuing Specialist Seller role interact with other teams at Visa?

The Issuing Specialist Seller role at Visa requires extensive collaboration with cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, and Marketing. You will work together to prepare proposals, develop sales strategies, and ensure that client needs are met effectively, fostering a smooth operational flow to achieve sales goals.

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What sales tools do Issuing Specialist Sellers use at Visa?

Issuing Specialist Sellers at Visa utilize a variety of sales tools, including Microsoft Dynamics for capturing sales activities, market insights, and competitive analysis. Additionally, tools for preparing proposals and presentations are essential for effectively communicating Visa’s solutions to potential clients and addressing their needs.

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What does the travel expectation look like for the Issuing Specialist Seller role at Visa?

The Issuing Specialist Seller role at Visa involves moderate to extensive travel, as you will be required to attend client meetings, conferences, and partner events. This travel is essential for building relationships in-person and understanding the unique needs of clients within the financial services sector.

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Common Interview Questions for Issuing Specialist Seller
Can you describe your experience selling financial services solutions?

When answering this question, highlight your specific experiences in the financial services sector, focusing on notable projects or clients. Discuss the strategies you employed to navigate complex sales cycles and how your knowledge of the industry's needs helped you achieve your sales targets.

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How do you identify high-potential clients in your territory?

In your response, outline your research strategies and criteria for identifying high-potential clients. Mention tools, data analysis, and relationship-building techniques you use, emphasizing the importance of understanding client needs and the ability to tailor your approach.

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What strategies do you use to ensure client satisfaction?

Discuss strategies such as proactive outreach, regular follow-up communications, and actively seeking client feedback. Highlight your ability to create solutions that address specific client challenges, emphasizing that client satisfaction leads to retention and potential upsells.

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How do you handle objections during the sales process?

Provide an overview of your approach to addressing objections by employing active listening to understand concerns, empathy to assure clients, and relevant data to present counterarguments. Share specific examples of successful objection handling from your previous experience.

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What role do cross-functional teams play in your sales process?

Explain how collaboration with teams like Product, Client Services, and Marketing is crucial to your success. Describe instances where you worked with these teams to enhance proposals or product offerings, ensuring your sales approach aligns with overall business objectives.

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How do you stay updated on industry trends and regulatory changes affecting the payments ecosystem?

Discuss your habit of following relevant publications, attending industry conferences, and networking with professionals in the field. Highlight your proactive approach to learning and how this knowledge shapes your sales strategies and client conversations.

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What techniques do you use for prospecting new clients?

Outline your prospecting techniques, such as leveraging social media platforms, utilizing CRM tools, and engaging in networking events. Include examples of successful client acquisitions through these methods and the importance of a tailored approach to outreach.

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Describe a successful negotiation you've handled in a previous role.

Share a specific example where you effectively negotiated terms of a deal while addressing client needs. Highlight the strategies you used, the challenges faced, and the outcomes, emphasizing how your negotiation skills helped grow business relationships.

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How do you prioritize your sales activities and manage your time effectively?

Describe your method for prioritizing sales activities, such as setting daily or weekly goals, using a task management system, and assessing opportunities based on their potential impact. Provide examples of how this approach led to successful outcomes.

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What is your understanding of Visa's solutions for Issuing clients?

Demonstrate your knowledge of Visa’s product offerings, emphasizing relevant solutions for Issuing clients like Network, Authentication, Risk, and Identity solutions. Discuss how you would engage clients in a conversation about these tools and their benefits.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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