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Issuing Specialist Seller - job 15 of 21

We are seeking a highly motivated and experienced Sales Leader. The ideal candidate will have significant experience within the financial services industry specifically with FinTech Issuers/Program Managers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically FinTech's needs, relationship with Program Managers, Sponsor Banks, etc...

  • Having a deep understanding of emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

  ​Essential Functions:

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$120000 / YEARLY (est.)
min
max
$100000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller, Visa

Are you an experienced Sales Leader eager to take the next step in your career with a reputable company? We are looking for an Issuing Specialist Seller to join our team in Wilmington. This exciting role at Visa calls for a dynamic candidate with significant experience in financial services, specifically within the FinTech sector. As an Issuing Specialist Seller, you will navigate complex organizational structures while selling innovative solutions to various functions of Issuers. You’ll be a crucial part of our Value-Added Services Sales team, working alongside talented individuals in Sales Operations, Product, Strategy, Client Services, and more. Your journey will involve high levels of engagement with clients, requiring extensive travel for meetings, conferences, and partner events. With a deep understanding of the payments ecosystem and current trends, you will actively prospect, negotiate, and close opportunities, while ensuring that our clients’ needs are met. Relationship-building with key decision-makers in high-potential Issuing clients is paramount, and you’ll provide valuable insights to boost client satisfaction. You’ll also partner with the Generalist Sales team to create compelling proposals highlighting Visa's solutions. Your efforts will help achieve our objectives of uplifting everyone, everywhere by ensuring Visa remains the best way to pay and be paid. If you’re passionate about driving growth through collaboration and innovative strategies, then we would love to hear from you soon. Join us to shape the future of payment solutions together!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller Role at Visa
What are the primary responsibilities of the Issuing Specialist Seller at Visa?

The Issuing Specialist Seller at Visa is primarily responsible for understanding the payments ecosystem, actively prospecting and closing sales opportunities, and building relationships with key decision-makers among Issuing clients. This role also involves collaborating with cross-functional teams, preparing sales materials, and ensuring client satisfaction through proactive outreach.

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What qualifications are required for the Issuing Specialist Seller position at Visa?

To be considered for the Issuing Specialist Seller role at Visa, candidates should have extensive experience within the financial services industry, particularly with FinTech Issuers and Program Managers. Strong understanding of emerging trends, regulatory changes, and sales strategies tailored to Issuers is crucial, along with proficiency in using Microsoft Dynamics for sales activity tracking.

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How does the Issuing Specialist Seller collaborate with internal teams at Visa?

The Issuing Specialist Seller works closely with various teams, including Sales Operations, Product Management, Client Services, and Marketing. The role involves providing market feedback, developing proposals and presentations, and ensuring a seamless client experience. Collaboration is key to achieving Visa's revenue and client satisfaction objectives.

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What skills are essential for success as an Issuing Specialist Seller at Visa?

Essential skills for the Issuing Specialist Seller include strong negotiation and closing skills, an in-depth understanding of client needs, relationship management capabilities, and the ability to develop tailored sales strategies. Excellent communication skills and a collaborative mindset are also vital to fostering partnerships both internally and externally.

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What is the work environment for the Issuing Specialist Seller position at Visa?

The Issuing Specialist Seller position at Visa offers a hybrid work environment. Employees in this role can alternate between remote and office work, with a guideline of working in the office 2-3 days a week. This flexibility aims to balance team collaboration and individual productivity while meeting business needs.

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Common Interview Questions for Issuing Specialist Seller
Can you describe your experience in the FinTech industry relevant to the Issuing Specialist Seller role?

In your response, highlight specific roles you've held in the FinTech sector, focusing on your responsibilities, achievements, and understanding of the payments ecosystem. Emphasize any unique insights you have into working with Issuers and Program Managers.

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How do you approach building relationships with key decision-makers?

Discuss your strategies for relationship-building, such as networking, actively listening to client needs, and providing tailored solutions. Include examples where your relationship management skills led to successful sales outcomes.

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What sales strategies have you found effective in a complex organization?

Share specific examples of sales strategies you've implemented successfully, particularly in navigating complex organizations. Focus on adaptability, understanding internal dynamics, and how you align your approach to fit the needs of different stakeholders.

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How do you stay current with emerging trends in the payments industry?

Explain the methods you use to stay informed, such as attending industry conferences, participating in webinars, and following industry publications or thought leaders. Demonstrate your commitment to ongoing learning and adaptation.

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Describe a challenging sales situation you faced. How did you resolve it?

Provide a detailed account of a specific sales challenge, your thought process, the actions you took, and the ultimate outcome. Highlight your problem-solving skills and resilience in overcoming obstacles.

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What tools do you use for managing your sales pipeline?

Discuss your proficiency with sales management tools, particularly Microsoft Dynamics, and explain how you have used them to track activities, analyze pipeline health, and strategize follow-ups effectively.

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How do you ensure client satisfaction post-sale?

Emphasize the importance of continuous engagement with clients after closing a sale, such as regular check-ins, addressing any issues proactively, and ensuring they understand how to fully utilize the product or service. Share any specific practices you have found effective.

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What role does collaboration play in your sales approach?

Detail how you leverage teamwork across various departments to enhance your sales efforts. Provide examples of successful collaborations with Product, Client Services, or Marketing that improved your sales outcomes.

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How do you identify and pursue new sales opportunities?

Outline your process for identifying potential clients and qualifying opportunities. Include your methods for researching target markets and developing necessary outreach strategies.

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Why do you want to work as an Issuing Specialist Seller at Visa?

Articulate your motivation for pursuing this role at Visa, focusing on your alignment with the company's mission, the innovative work in the payments space, and how you can contribute to Visa's goals through your skills and experience.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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