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Issuing Specialist Seller: National - job 8 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller: National, Visa

Are you ready to make a significant impact in the financial services space? Join National as an Issuing Specialist in Wilmington, where you will be part of a dynamic team dedicated to delivering innovative solutions to Tier 1 Issuers. In this role, you will leverage your extensive experience navigating complex organizations and build relationships with key decision-makers across multiple functions. Your deep understanding of the payments ecosystem will enable you to identify emerging trends and overcome operational challenges that clients face. You’ll be actively involved in prospecting, qualifying, negotiating, and ultimately closing opportunities, showcasing Visa's cutting-edge solutions tailored for Issuers. Collaboration is key, as you'll work closely with Generalist Sellers, Sales Operations, and various cross-functional teams to create compelling proposals and thoughtful presentations that resonate with your clients. With moderate to extensive travel, you'll engage with clients at meetings and conferences, ensuring their satisfaction through proactive outreach and insights. Your success will contribute to the broader goals of Visa, enhancing client relationships and driving revenue objectives through your strategic sales approach. If you’re passionate about uplifting financial services and thrive in a hybrid work environment, we can’t wait for you to join our team!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the main responsibilities of the Issuing Specialist role at National?

As an Issuing Specialist at National, your key responsibilities revolve around understanding the payment ecosystem, engaging with Tier 1 Issuers, and driving sales initiatives. You'll need to actively prospect, negotiate, and close opportunities while collaborating with various internal teams to craft effective sales proposals and strategies tailored to client needs. Additionally, maintaining client satisfaction through proactive communication is vital to ensure long-standing relationships.

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What qualifications are required for the Issuing Specialist position at National?

The ideal candidate for the Issuing Specialist position at National should possess significant experience in the financial services industry, specifically with Tier 1 Issuers. Essential skills include strong negotiation abilities, a deep understanding of the payments ecosystem, and the capacity to build relationships across complex organizations. A proven record of success in sales, client management, and technical knowledge of Visa's solutions will be crucial.

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How does the Issuing Specialist role at National collaborate with other teams?

Collaboration is a cornerstone of the Issuing Specialist role at National. You'll work closely with Generalist Sellers, Sales Operations, and cross-functional teams such as Product Management and Client Services. This synergy ensures that proposals and sales strategies are thoroughly developed, leveraging diverse expertise to meet client needs and drive sales success.

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What is the travel requirement for the Issuing Specialist at National?

In the Issuing Specialist role at National, moderate to extensive travel is expected. This travel is essential for client meetings, attendance at conferences, and engagement with partners, allowing you to establish relationships and deliver Visa’s innovative solutions directly to your clients.

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What is the work environment like for the Issuing Specialist role at National?

The Issuing Specialist position at National offers a hybrid work environment, allowing flexibility to alternate between remote work and office presence. Employees are generally expected to be in the office for 2-3 set days per week, providing opportunities for team collaboration while also allowing for the comforts of working from home.

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Common Interview Questions for Issuing Specialist Seller: National
Can you describe your experience within the financial services industry, particularly with Tier 1 Issuers?

Discuss specific roles and responsibilities you've held in the financial services sector, highlighting your familiarity with Tier 1 Issuers. Mention how you've navigated complex organizations and the strategies you've employed to build relationships with decision-makers.

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What strategies do you use to prospect potential clients as an Issuing Specialist?

Explain your approach to client prospecting, detailing methods you've successfully used in the past such as market research, networking events, and leveraging existing relationships. Highlight how you prioritize and qualify leads to ensure a productive sales pipeline.

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How do you handle objections from clients during the sales process?

Illustrate your conflict resolution skills by providing examples of how you've addressed client objections. Emphasize your active listening, ability to empathize, and methods of presenting data or case studies to alleviate concerns.

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What role does collaboration play in your sales approach?

Discuss your experience working within cross-functional teams and the value it brings to your sales strategies. Share how teamwork enhances proposal development, ensures comprehensive client solutions, and drives overall success.

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How do you stay updated on emerging trends in the payments ecosystem?

Talk about your proactive approach to research, attending industry conferences, following relevant publications, and engaging in networking to keep your knowledge current on trends and regulatory changes affecting the payments landscape.

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What's your experience with using sales tools like Microsoft Dynamics?

Share your proficiency with Microsoft Dynamics, detailing how you utilize it for tracking sales activities, managing client interactions, and extracting insights from market trends to inform your strategies.

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Can you describe a successful deal you closed and how you achieved it?

Walk through a specific sales deal from prospecting to closing, highlighting your strategic approach, the relationships you built, the challenges you overcame, and the ultimate resulting impact for both your client and your company.

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How do you prioritize leads in a complex sales environment?

Explain your criteria for prioritizing leads based on potential value, urgency, and complexity of client needs. You may describe how you balance short-term and long-term opportunities while managing ongoing relationships.

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How do you foster strong relationships with your clients?

Provide examples of how you nurture client relationships through consistent communication, personalized outreach, and delivering value beyond just the sales pitch. Emphasize your commitment to understanding their challenges and being a trusted advisor.

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What do you believe is the key to achieving revenue objectives in the Issuing Solutions space?

Discuss the importance of aligning sales strategies with client needs, collaborating with internal teams, leveraging transactional data to inform decisions, and continuously adapting approaches based on market feedback and competitor analysis.

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Full-time, hybrid
DATE POSTED
April 4, 2025

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