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Lead, Product Management - job 6 of 20

Visa USA Inc., a Visa Inc. company, needs a Lead, Product Management (multiple openings) in Mentor, OH to:

  • Responsible for Cardinal product elements, capabilities, and core functionality.
  • Assist in the onboarding, training & acclimation of new team members into the Technical Product Management (TPM) team.
  • Serve as primary SME & initial escalation point for TPM team, helping drive the day-to-day operations of the team.
  • Collaborate with cross-functional department leads, senior stakeholders & leadership to identify and implement necessary process & technology improvements to increase operational effectiveness.
  • Actively participate in strategic direction of the product and the platform. Serve as an escalation point for product functionality inquiries and production support.
  • Define product requirements for new features and/or products and provide transparent communication to relevant parties on product decisioning.
  • Communicate key messages and engage effectively with many diverse functional stakeholders through the product lifecycle.
  • Represent the product and the organization to external stakeholders, by presenting in business reviews, supporting client calls, and participating in marketing engagements.
  • Actively seek customer and market input and data as a source of product innovation.
  • Manage one or more direct reports aligned with product vertical.
  • Position reports to the Mentor, OH office and may allow for partial telecommuting.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead, Product Management, Visa

At Visa USA Inc., we're looking for a passionate Lead, Product Management to join our dynamic team in Mentor, OH. As a Lead in Product Management, you'll dive into the heart of our Cardinal product, focusing on enhancing its core functionality and capabilities. Your day will involve onboarding new team members into our Technical Product Management (TPM) team, ensuring they feel right at home while you play a key role in driving our team’s daily operations as the primary subject-matter expert. Collaboration is essential here—working closely with cross-functional department leads and senior stakeholders will help you identify and implement crucial improvements that boost our operational effectiveness. In this role, you won’t just oversee product requirements for new features; you’ll actively shape the strategic direction of our product and platform. Whether it's addressing product functionality inquiries or leading production support, your expertise will be invaluable. You'll need to communicate key messages effectively, engaging numerous diverse stakeholders throughout the product lifecycle. Additionally, you'll represent both the product and our organization in various external forums, so being comfortable in business reviews or client calls is essential. Balancing customer and market input is vital for your role in driving product innovation. If you’re ready for the opportunity to manage a high-performing team and contribute significantly to our growth, we want to hear from you. This position is based in our Mentor, OH office, with the possibility of partial telecommuting to offer that work-life balance we all crave.

Frequently Asked Questions (FAQs) for Lead, Product Management Role at Visa
What are the responsibilities of a Lead, Product Management at Visa USA Inc.?

The responsibilities of a Lead, Product Management at Visa USA Inc. include overseeing Cardinal product elements and core functionalities, onboarding new team members in the Technical Product Management (TPM) team, serving as a subject-matter expert, and collaborating with various stakeholders to implement process improvements. You'll also define product requirements, engage with external stakeholders, and drive the strategic direction of the product.

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What qualifications are required for a Lead, Product Management position at Visa USA Inc.?

To be a successful Lead, Product Management at Visa USA Inc., candidates should have a strong background in product management, previous experience in technical environments, exceptional communication skills, and a knack for cross-department collaboration. A proven track record of managing teams and delivering on product strategy is also highly desirable.

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How does the Lead, Product Management role collaborate with other departments at Visa USA Inc.?

In the Lead, Product Management role at Visa USA Inc., collaboration is key. You'll work with cross-functional teams, including technical and marketing departments, ensuring that every aspect of the product lifecycle is aligned with the company's strategic goals. Engaging diverse stakeholders will help enhance overall product effectiveness.

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What skills will a Lead, Product Management need at Visa USA Inc.?

A Lead, Product Management at Visa USA Inc. will need strong leadership skills, proficiency in product management, excellent communication and presentation abilities, and the capacity to analyze market data for innovation. Familiarity with technical product environments and team management skills are also critical to ensuring success in this role.

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What is the work environment like for the Lead, Product Management at Visa USA Inc.?

The work environment for a Lead, Product Management at Visa USA Inc. is collaborative and dynamic. With opportunities for partial telecommuting, the role combines hands-on product management with strategic oversight in a supportive office in Mentor, OH. You'll enjoy engaging with diverse teams and contribute to shaping product innovation.

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Common Interview Questions for Lead, Product Management
What experience do you have in product management?

When answering this question, highlight specific experiences that relate to product management, such as overseeing product development, working with cross-functional teams, or managing product roadmaps. Provide examples that showcase your ability to drive product success.

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Can you describe a successful product launch you have led?

In your response, detail a product launch, focusing on your role, the challenges faced, and the strategies used to overcome obstacles. Emphasize measurable outcomes, such as increased revenue or market share, to demonstrate your impact.

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How do you prioritize features for product development?

Discuss your approach to prioritizing features, whether through stakeholder feedback, market research, or data analysis. Mention frameworks you use, such as the MoSCoW method, to effectively communicate your prioritization strategy.

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How do you handle conflicts within your team?

Describe how you approach conflict resolution by listening to all parties involved, facilitating open dialogue, and finding mutually agreeable solutions. Highlight your communication skills and your focus on maintaining team cohesion.

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What metrics do you use to measure product success?

Identify key performance indicators (KPIs) you track, such as user engagement, conversion rates, and customer satisfaction scores. Explain how you use these metrics to inform product strategies and improvements.

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How do you gather customer feedback for product enhancements?

Explain your methods for collecting customer feedback, such as surveys, interviews, or usability testing. Demonstrate how this feedback drives your product decisions and fosters innovation.

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What strategies do you use to engage stakeholders?

Talk about your approach to engaging stakeholders through regular updates, presentations, and collaborative sessions. Emphasize the importance of transparency and communication in building strong relationships.

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How do you ensure your team remains motivated?

Share specific strategies you employ to motivate your team, such as setting clear goals, recognizing achievements, and providing opportunities for professional development. Highlight the importance of creating a positive team culture.

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Can you describe a time you faced a significant challenge in product management?

Outline a specific challenge you encountered, your approach to addressing it, and the ultimate outcome. Focus on problem-solving skills and how the experience shaped your product management abilities.

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What excites you about working at Visa USA Inc. as a Lead, Product Management?

Discuss your enthusiasm for Visa USA Inc.'s mission, products, or values, and how they align with your career goals. Share how your experience can contribute to the company’s success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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