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Manager - Product Operations - job 18 of 19

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We are seeking a dynamic Product Operations Manager to lead Go-To-Market (GTM) product initiatives. This role will focus on product enablement, managing cross-functional messaging and documentation around product enhancements and value proposition and collaborating with product marketing to develop and execute on GTM plans. This is a highly visible role which requires exceptional verbal/written communications skills and flexibility in acting as the central hub between Product and other organizations including Marketing, Sales, Solutioning and Client Services.

Requirements:

Create a value proposition canvas to align customer needs with our offerings, while ensuring that we have a continuous feedback loop with Sales and Marketing around understanding client needs, behaviors and experiences through observation, feedback, and analysis.
Serve as a bridge between Product and client facing teams to equip them with the necessary product knowledge to effectively position and sell our product offerings.
Test product collateral usability with regional client facing teams and refine messaging appropriately based on feedback in partnership with Product Marketing.
Develop a systematic path to share customer feedback with Product Leaders gathered through a series of interviews, client council forums and focus groups to inform strategic product decisions.
Lead the charge in creating a robust communications plan for the broader Visa Direct Product organization ensuring the organization is abreast about the latest strategic objectives, product launches and updates while reinforcing product culture, team identify and mission.
On the external communication and messaging front, actively manage external product roadmap communications in partnership with Sales and Marketing.
Partner with cross functional teams to provide support during new product launches, ensuring that Product Marketing, Solutioning and Sales input into product planning and executive reporting and interface with sales, product marketing and client services.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Manager - Product Operations, Visa

Are you ready to take your career to the next level? We are on the lookout for a dynamic Manager - Product Operations to join our innovative team in San Francisco! As the Product Operations Manager, you will play a pivotal role in leading our Go-To-Market (GTM) initiatives, serving as the central hub connecting Product with various departments including Marketing, Sales, Solutioning, and Client Services. Your exceptional communication skills will be key as you craft and manage cross-functional messaging and documentation around product enhancements, ensuring that every team member has the tools they need to succeed. You'll create a value proposition canvas to align customer needs with our offerings and maintain a continuous feedback loop, gathering insights from Sales and Marketing to understand client behaviors. Your mission includes testing product collateral usability with regional teams and refining our messaging alongside Product Marketing to ensure clarity and effectiveness. You will also organize and share crucial customer feedback with Product Leaders through interviews and focus groups, helping to inform strategic product decisions. Furthermore, you'll lead the charge in creating a robust communications plan for our Visa Direct Product organization, keeping everyone updated on strategic objectives and product launches. If you are ready to partner with cross-functional teams and provide invaluable support during new product launches, this hybrid position has you covered. Join us in making waves in the product operations realm and drive the success of our offerings!

Frequently Asked Questions (FAQs) for Manager - Product Operations Role at Visa

What are the key responsibilities of the Manager - Product Operations at our company?

As a Manager - Product Operations, you will be responsible for leading Go-To-Market initiatives, creating a value proposition canvas, managing cross-functional messaging, and collaborating closely with product marketing. You'll serve as a bridge between Product and client-facing teams, ensuring they are equipped with the necessary knowledge to effectively position and sell our offerings.