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Manager, Social Creative - job 8 of 19

The Manager, Social Creative is part of the Global Content Strategy, Development & Distribution team. This individual will be part of a global team responsible for developing and scaling best-in-class social content on behalf of Visa’s marketing positioning and voice.

 

This individual will combine a design background with deep understanding of social formats and creative storytelling to develop social-first content that aligns with brand and business objectives. This person should have passion and experience in:

  • Concepting and designing “made for social” creative assets for priority social platforms, including TikTok, Instagram, YouTube, and X.

  • Designing social posts across a wide range of creative styles– from photography to social graphics to in-platform formats (ex: Instagram Stories) – that grab attention in crowded social moments.

  • Partnering with Social Creatives and Social Strategists to dream up and design reactive and always-on content at the intersection of on-trend and on-brand.

  • Moving from initial concept to published content at the speed of social for both high-budget and quick-turn projects.

  • Using knowledge of the creator and content landscape – particularly across Sports, Music, and Travel – to design social assets for maximum engagement and relevance.

 

Essential Functions:

  • Design and concept social content that breaks through on priority platforms, including TikTok, Instagram, YouTube, and X.

  • Develop social assets with compelling storylines and clear visual hooks that align with best practices and trends.

  • Design thumbnail images and write titles/descriptions that command attention.

  • Set and model high creative standards, leading through example and inspiring partnership and learning across cross-functional and regional teams.

  • Combine content creation best practices, social platform nuances, and cultural trends into strategic recommendations and creative territories.

  • Partner with a team of Creative, Strategy, Editorial, and Community specialists to translate priority brand campaigns and sponsorships into social-first experiences and extensions.

  • Mine, track, and identify trends from the Visa community that can inform future strategies, franchises and campaigns.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Manager, Social Creative, Visa

Join Visa in San Francisco as a Manager, Social Creative, and be part of our Global Content Strategy, Development & Distribution team! In this exciting role, you will help shape and elevate our social media presence by developing innovative content that resonates with audiences across platforms like TikTok, Instagram, YouTube, and X. With your design expertise and strong understanding of social formats, you will create engaging, social-first content that aligns perfectly with Visa's marketing strategy and brand voice. Your passion for crafting visually stunning creative assets will shine as you design everything from eye-catching social graphics to dynamic Instagram Stories that stand out in competitive social landscapes. Working collaboratively with Social Creatives and Strategists, you will be at the forefront of trendsetting content that is both on-brand and on-trend. This position will require you to move swiftly from concept to published content, effortlessly juggling high-budget projects as well as quick-turn initiatives. By leveraging your knowledge in key areas like Sports, Music, and Travel, you will ensure our content achieves maximum engagement while accurately reflecting our brand. As a leader, you will inspire your team and drive high creative standards that will empower your cross-functional partners. If you're ready to craft compelling stories and push the boundaries of social media, we want to hear from you!

Frequently Asked Questions (FAQs) for Manager, Social Creative Role at Visa
What are the responsibilities of a Manager, Social Creative at Visa?

As a Manager, Social Creative at Visa, you'll be responsible for conceptualizing and designing engaging social content across various platforms. Your duties will include developing social assets that engage audiences, partnering with other creatives to produce always-on content, setting high creative standards, and using your knowledge of current trends to inform future strategies.

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What qualifications are needed for the Manager, Social Creative position at Visa?

The ideal candidate for the Manager, Social Creative role at Visa should have a strong design background, experience in social media content creation, and a deep understanding of various social platforms. A background in creative storytelling, along with a passion for trending styles in Sports, Music, and Travel, will set you up for success in this role.

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How does the Manager, Social Creative contribute to Visa's brand voice?

As the Manager, Social Creative, you will play a crucial role in aligning creative content with Visa’s brand positioning. By developing social-first content that captures the essence of our marketing voice, you will ensure that all assets reflect our values and engage our audience meaningfully.

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Can you explain the collaborative aspect of the Manager, Social Creative role at Visa?

Collaboration is key for the Manager, Social Creative at Visa. You will work closely with Social Creatives, Strategists, and various cross-functional teams to translate campaign concepts into impactful social-first experiences. This teamwork will help drive innovation and ensure alignment across different marketing and creative initiatives.

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What is the work environment like for a Manager, Social Creative at Visa?

As a Manager, Social Creative at Visa, you will be part of a dynamic team in a hybrid work environment. The blend of in-office collaboration and remote flexibility allows for creativity to flourish while still maintaining a supportive team atmosphere. Your exact schedule in the office will be confirmed by your hiring manager.

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Common Interview Questions for Manager, Social Creative
What inspires you when creating social content?

When answering this question, think about your passions and interests in social media. Highlight your engagement with trends, your understanding of audience preferences, and specific examples of inspiration derived from various cultural elements, such as Sports and Music, which can enrich your creative process.

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How do you stay updated on social media trends?

Show your commitment to staying current by discussing your favorite industry publications, social media accounts you follow, or any platforms that help you keep track of emerging trends. You can mention tools that analyze social engagement or methods you use to monitor competitor activity for insights.

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Can you walk us through your design process for social media content?

Describing your design process allows you to showcase your creativity and strategic thinking. Outline your steps, from brainstorming ideas and researching trends to creating drafts, gathering feedback, and finalizing content, emphasizing a collaborative approach with your team.

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What do you believe makes social content successful?

In your response, share metrics or criteria that you consider essential for success, such as engagement rates, shares, or audience feedback. Relate these to your previous achievements, demonstrating your understanding of both qualitative and quantitative measures of success.

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Describe a time you had to pivot a creative idea at the last minute.

Use this question to illustrate your adaptability and problem-solving skills. Share a specific example where you had to adjust your creative approach due to new information or feedback, emphasizing how you maintained quality and effectiveness despite the change.

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How would you handle conflicting feedback from different team members?

Showcase your diplomacy and teamwork skills by discussing how you would solicit input from all parties, weigh their feedback against project goals, and foster a collaborative resolution that prioritizes the success of the final product while maintaining relationships.

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How do you measure the effectiveness of your social content?

Discuss specific key performance indicators (KPIs) that you track, such as engagement metrics, click-through rates, or conversion metrics. Illustrate how you adjust your content strategy based on this data to drive more impactful results.

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What role does storytelling play in your social content creation?

Elaborate on the importance of storytelling in connecting with audiences. Share examples of how you have crafted narratives in your past projects, ensuring they align with brand objectives while captivating the audience's attention.

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Describe a campaign that you are proud of and why.

Choose a campaign that showcases your skills in social content creation. Discuss the objectives, your role in the creative process, and the outcomes achieved, emphasizing the impact on brand engagement or reach.

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How do you handle tight deadlines in your projects?

Explain your time management skills and prioritization strategy when working under pressure. Discuss examples where you've successfully met deadlines while maintaining high-quality results through planning and efficient workflow.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11338 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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