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Network, Client, Cloud Product Manager - job 12 of 15

Our Workplace Technology services across Network, Client, and Cloud Environments are pivotal in shaping and maintaining the technological infrastructure integral to the efficiency, security, and innovation of our corporate environment.

The Corporate Network, Client Engineering, and Cloud Engineering teams work in concert to deliver best-in-class experiences. The Corporate Network team ensures robust and secure connectivity across the organization by overseeing the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN. The Client Engineering team manages endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while handling technical security requirements for desktop OS and browsers. The Cloud Engineering team drives the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, focusing on data protection, governance solutions, and cloud application tooling. Together, these teams ensure a seamless and secure technological environment that enhances productivity and innovation.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Foster City office.

 

Essential Functions:

  • Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
  • Maintain a product backlog, facilitate backlog grooming and drive prioritization.
  • Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
  • Deeply understand the needs of the business in utilizing critical infrastructure
  • Work with CyberSecurity, Digital Enablement and Technology Support teams to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
  • Collaborate with the Corporate Network team to oversee the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN, ensuring robust and secure connectivity across the organization.
  • Partner with the Client Engineering team to manage endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while effectively handling technical security requirements for desktop OS and commonly used browsers.
  • Work with the Cloud Engineering team to drive the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, with a focus on data protection, governance solutions, and cloud application tooling.
  • Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
  • Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
  • Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
  • Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
  • Derive insights from data and help drive decision making.
  • Maintain release plans and publish release notes to stakeholders.
  • Provide oversight to develop user guides, user training materials.
  • Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network, Client, Cloud Product Manager, Visa

Join our dynamic team at an innovative tech company as a Network, Client, Cloud Product Manager in the vibrant city of Austin! In this role, you will play a pivotal part in shaping the technological infrastructure crucial to our corporate environment, ensuring both efficiency and security. Our Workplace Technology services, which include Network, Client, and Cloud Environments, are at the forefront of driving innovation and providing top-notch experiences. You will collaborate closely with our Corporate Network, Client Engineering, and Cloud Engineering teams to oversee everything from robust connectivity through our corporate networks to managing endpoint solutions like Azure Virtual Desktop and Microsoft 365. This is more than just a management position; it’s where your creativity and problem-solving skills will shine! You will be the go-between for various business units, facilitating seamless integration of features while keeping a pulse on user experience and design thinking. Your ability to juggle multiple projects, create detailed user stories, and maintain a product backlog will be integral to the success of our infrastructure initiatives. If you’re analytical, organized, and passionate about driving technological excellence, we’d love to have you onboard to lead our journey into the future of corporate technology. Let’s innovate together and create a secure and efficient workplace for all!

Frequently Asked Questions (FAQs) for Network, Client, Cloud Product Manager Role at Visa
What are the primary responsibilities of a Network, Client, Cloud Product Manager at our company?

As the Network, Client, Cloud Product Manager, you will oversee the engineering roadmap and infrastructure requests across Corporate Network, Client Engineering, and Cloud Engineering teams. Your key tasks will include managing project requests, maintaining product backlogs, delivering user stories, and collaborating with cross-functional teams to ensure that product features meet both technical and user experience requirements.

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What qualifications and skills are necessary for the Network, Client, Cloud Product Manager position?

Candidates for the Network, Client, Cloud Product Manager role should possess exceptional organizational skills, strong written and verbal communication abilities, and a robust background in software and hardware solution delivery. Experience in customer interaction and an analytical mindset are also vital, as is a passion for product management and emerging technologies.

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How does the Network, Client, Cloud Product Manager collaborate with engineering teams?

In the role of Network, Client, Cloud Product Manager, you will work closely with engineering teams to ensure that technical specifications meet business requirements. This involves breaking down product requirements into detailed user stories, participating in sprint planning, and ensuring a high-quality delivery of features in collaboration with various stakeholders.

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What is the importance of user experience in the role of Network, Client, Cloud Product Manager?

User experience is crucial in the Network, Client, Cloud Product Manager role as you will incorporate user-centered design principles into product features. Understanding the product's impact on users allows you to create better solutions that enhance usability and satisfaction across our corporate technology landscape.

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What growth opportunities exist for a Network, Client, Cloud Product Manager in our company?

As a Network, Client, Cloud Product Manager, you will have ample opportunities for professional growth. You will engage in ongoing learning through diverse project experiences and collaborative efforts with various teams that can lead to new skills, expanded responsibilities, and potential career advancement within our innovative tech environment.

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Common Interview Questions for Network, Client, Cloud Product Manager
Can you describe a successful project you managed as a Network, Client, Cloud Product Manager?

In answering this question, focus on a specific project where you displayed your leadership and problem-solving skills. Discuss the challenges you faced, how you collaborated with various teams, and the successful outcomes of the project. Make sure to highlight your role in prioritization and delivery.

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How do you prioritize tasks when managing a product backlog?

In your response, demonstrate your understanding of priority-setting criteria such as business value, user impact, and technical feasibility. Discuss methodologies you follow, such as Agile principles, and provide examples of how you have managed competing requests effectively in previous roles.

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How do you ensure communication and collaboration among cross-functional teams?

Explain your approach to fostering communication among various teams such as engineering, design, and business units. Mention tools, regular meetings like daily stand-ups, and open channels of communication you leverage to ensure everyone is on the same page and aligned with the product vision.

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What metrics do you use to measure the success of a product feature?

Discuss key performance indicators (KPIs) such as user engagement, feature adoption rates, and customer feedback that you track to evaluate product performance. If possible, provide a specific example of how you have utilized data to drive product decisions.

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Can you share an experience where you had to adapt your strategy quickly?

Detail a situation where you had to pivot due to changes in project scope, user feedback, or technological advancements. Emphasize your ability to maintain flexibility and how you communicated changes with your team to stay on track.

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How do you handle conflicts between stakeholders during product development?

In your answer, highlight your conflict resolution strategies, such as active listening, understanding differing perspectives, and finding mutually beneficial solutions. Share an example where your approach led to improved collaboration and product outcomes.

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What tools do you use for product management and collaboration?

Discuss specific tools you are familiar with, such as JIRA, Trello, or Asana, and explain how they support your workflow in managing projects, tracking progress, facilitating communication, and ensuring accountability among team members.

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Describe a time when you had to advocate for a product feature against resistance.

Share a situation where you made a compelling case for a product feature based on user data or business impact. Discuss how you addressed concerns and ultimately gained support from stakeholders, showcasing your persuasive communication skills and strategic thinking.

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What strategies do you employ to stay updated with technology trends relevant to the role?

Mention specific resources, such as industry publications, webinars, or networking groups, that you use to stay informed about new developments. Highlight your proactive approach to continuous learning that helps you apply innovative solutions in your work.

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How do you approach user testing for new product features?

Explain your process for user testing, including planning, selecting participants, collecting feedback, and analyzing results. Discuss the importance of this phase in refining product features and enhancing user satisfaction, and provide an example of how feedback directly influenced a product decision.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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DATE POSTED
April 3, 2025

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