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Network Implementation Manager - job 5 of 9

What we expect of you, day to day.

This role will report to the Director, Network Implementation and shall:

  • Manage key implementation objectives, deliverables, milestones, dependencies and success criteria in collaboration with the sponsor and other stakeholders.
  • Ensure risks are accounted for and that an appropriate risk management process is in place and followed appropriately by the team as part of the IMO Governance model.
  • Anticipate issues and delays that may occur and put contingency plans in place as appropriate.
  • Respond to issues, challenges and concerns that arise during the implementation, challenging and pushing back as required
  • Manage the relationship with both internal and external senior stakeholders, escalating only in the most complex situations .Work with others to utilize multiple information sources in order to resolve complex problems, identifying potential solutions and recommendations
  • Explain complex issues and work with others to reach a consensus in order to achieve objectives/success criteria
  • Act as the Network Implementation SME for multiple initiatives and work closely with the Product and Technology teams to ensure that we act as One Visa (both internally and externally) and can identify and assist in the resolution of any obstacles that may arise
  • Engage and collaborate with internal/external  resources throughout the product development lifecycle to identify Client impacts, and define required modifications to onboarding and support processes to address enhancements and the roll-out of new feature functionality
  • Responsible for the transition of products/services into BAU
  • Perform post-project analysis (within the Client Readiness Framework) to identify trends and actions to prevent future client impacts.
  • Primary liaison with product offices to identify support or implementation gaps prior to product rollouts and assist in resolution of those gaps.
  • Perform new product/support impact assessments required to ensure overall effectiveness of the entire support organization.
  • Role also requires significant interaction and subject matter expertise in a number of broad areas with unique requirements across the globe.
  • Responsible for own workflow assignments and must be able to be a fast responder and be proactive in resolving problems and meeting deadlines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Implementation Manager, Visa

We are looking for a dedicated and skilled Network Implementation Manager to join our dynamic team in Miami. In this role, you will play a crucial part in managing key implementation objectives and milestones, ensuring we deliver outstanding results for our clients. Reporting to the Director of Network Implementation, you'll collaborate with various stakeholders to navigate challenges and execute seamless network implementations. Your proactive approach to risk management will be vital as you identify potential issues and develop contingency plans to keep projects on track. You'll have the opportunity to engage with both internal and external senior stakeholders, leveraging your expertise to resolve complex problems and drive consensus around project goals. As the subject matter expert, you'll work closely with our Product and Technology teams, ensuring we present a united front in every initiative. Additionally, you'll analyze project outcomes and identify trends to continuously improve our processes. This is a hybrid position, so you will have the flexibility to work from the office and remotely, with specific office days confirmed by your hiring manager. If you're ready to take on this exciting challenge and make a significant impact, we want to hear from you!

Frequently Asked Questions (FAQs) for Network Implementation Manager Role at Visa
What are the key responsibilities of a Network Implementation Manager at our company?

The Network Implementation Manager plays a critical role in overseeing implementation objectives, managing risks, and ensuring stakeholder engagement. The successful candidate will be responsible for coordinating multiple initiatives, developing contingency plans, conducting post-project analysis, and ensuring smooth transitions into business as usual operations. This role requires effective communication skills and the ability to balance various aspects of project execution.

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What qualifications are required to become a Network Implementation Manager in Miami?

To be considered for the Network Implementation Manager role, candidates typically need a bachelor's degree in Computer Science, Information Technology, or a related field. In addition to educational qualifications, substantial experience in network implementation, project management, and stakeholder engagement is essential. Strong problem-solving abilities and proficiency in risk management are also critical for success in this role.

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How does the Network Implementation Manager collaborate with other teams?

Collaboration is key for the Network Implementation Manager. This role involves working closely with the Product and Technology teams, engaging with multiple stakeholders in different departments, and serving as a liaison with clients. Effective communication and relationship-building skills are vital for sharing insights and driving successful project outcomes.

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What skills are essential for success as a Network Implementation Manager?

Successful Network Implementation Managers possess strong leadership skills, enhanced problem-solving abilities, and excellent communication capabilities. They must be adept at risk assessment, project management, and stakeholder engagement. Additionally, having a solid understanding of technology trends and networking practices will contribute significantly to their success.

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What is the typical work environment for a Network Implementation Manager?

As a Network Implementation Manager in Miami, you will experience a hybrid work environment, balancing time between home and the office. This role requires flexibility and adaptability as you navigate various projects and stakeholder needs, ensuring that you remain productive and engaged regardless of your location.

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Common Interview Questions for Network Implementation Manager
Can you describe a successful network implementation project you managed?

When preparing to answer this question, focus on a specific project that highlights your leadership, communication, and problem-solving skills. Discuss the challenges faced, your strategic approach to managing the implementation, and the positive outcomes achieved.

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How do you prioritize tasks when managing multiple projects?

In your response, outline your ability to use tools and methodologies for prioritizing tasks, such as the Eisenhower Matrix or Agile frameworks. Emphasize your experience in assessing project timelines, stakeholder needs, and resource availability to make informed decisions.

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What strategies do you use for risk management in network projects?

Share specific techniques you employ for risk assessment, such as SWOT analysis or risk matrices. Highlight previous experiences where your risk management strategies effectively mitigated issues and safeguarded project success.

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How do you handle conflicts with stakeholders about project direction?

Discuss your approach to conflict resolution, emphasizing active listening, open communication, and collaboration to reach mutually beneficial solutions. Provide an example of a past experience where you successfully navigated a stakeholder disagreement.

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What metrics do you consider to evaluate project success?

In your answer, explain the key performance indicators (KPIs) you monitor, such as project completion timelines, budget adherence, and client satisfaction scores. Use specific examples to demonstrate how these metrics guided your decision-making throughout a project.

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Can you explain a time when you had to adapt to significant changes during a project?

Frame your response around a real-world scenario where unplanned changes occurred. Discuss how you assessed the situation, collaborated with the team and stakeholders, and successfully adjusted the project plan to meet the new requirements.

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What do you believe is the most critical skill for a Network Implementation Manager?

This question allows you to express your understanding of project management and stakeholder engagement nuances. Discuss your belief in the importance of communication or leadership, supporting your answer with relevant examples from previous experiences.

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How do you maintain communication with team members and stakeholders?

Explain your strategies for ensuring transparent communication, such as regular check-ins, status updates, and collaborative tools. Emphasize your commitment to fostering a team-oriented work environment and ensuring all parties are informed.

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What experience do you have working in a hybrid environment?

Share your experiences managing projects in both remote and in-office settings. Highlight your adaptability, communication strategies, and use of technology to facilitate collaboration and maintain productivity in a hybrid model.

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How would you handle a project that is falling behind schedule?

Describe your proactive approach to identifying delay causes, communicating with stakeholders, and adjusting project plans or resources as needed. Provide an example that demonstrates your effective problem-solving skills in such situations.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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