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PayOps Analyst - job 15 of 19

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The Payments Analyst is an important role and is responsible for the execution and completion of payment processing, liquidity management and exception handling processes and tasks.

The Payment Operations team is a core function within Visa Payments Ltd and is responsible for the timely execution of all processing activities and associated operational tasks to ensure the effective day to day running of Visa payment services. The team is not client facing but does regularly interact with our network of Partners.

What we expect of you, day to day.

Responsible for the approving payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs.
Responsible for the approval of incoming liquidity within agreed times scales
Assist and support the team with general Investigations and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
Responsible for the approval of Bank partner statements, investigating and resolving any breaks.
Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues in a timely manner and minimise service/client impact
Develop an in-depth understanding of the payments platform and our global network of Payment Partners
Actively seek to improve processes, workflows and tooling
Support the identification, management and resolution of service affecting incidents
Manage your time, as well as the payment specialists, effectively to ensure all critical tasks are completed and deadlines achieved
Collaborate with other internal teams, including compliance, reconciliation, customer support and App services to ensure issues are resolved in a timely manner.
Collaborate with the Payment Team Lead/Manager to discuss and report on daily challenges, work loads and improvement ideas.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About PayOps Analyst, Visa

Are you ready to take on an exciting challenge as a PayOps Analyst at Visa Payments Ltd? In this vital role based in sunny Miami, you will be at the heart of our payment operations, handling everything from approving payments to managing liquidity and solving exceptions that arise during processing. Although the Payment Operations team operates behind the scenes, your work is crucial in ensuring that our payment services run smoothly and efficiently. On a day-to-day basis, you will approve a variety of payment types including Faster Payments, SWIFT International Payments, ACH domestic payments, and global real-time payment schemes while complying with set cut-off times. Your attention to detail will shine as you handle incoming liquidity within agreed timelines and investigate any payment exceptions that may occur. Don't worry; you’ll have the opportunity to connect with our Network Partners via email and phone, ensuring that any issues are resolved quickly and effectively. We value innovation, and as a PayOps Analyst, you’ll be encouraged to come up with ideas to improve our processes and workflows while collaborating with other teams including compliance and customer support. If you're detail-oriented and love tackling challenges head-on, this is the role for you. Plus, you can enjoy the flexibility of a hybrid working model. Are you excited to contribute to our dynamic team? We can't wait to hear from you!

Frequently Asked Questions (FAQs) for PayOps Analyst Role at Visa

What are the main responsibilities of a PayOps Analyst at Visa Payments Ltd?

As a PayOps Analyst at Visa Payments Ltd, your primary responsibilities will include approving various payment types such as Faster Payments and SWIFT transactions, managing incoming liquidity, resolving payment exceptions, and collaborating with internal teams to enhance workflows. You will ensure that all payment processing tasks are completed efficiently while adhering to timelines and minimizing service impact.