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People Advisor, Manager - job 22 of 31

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

Are you ready to step into an exciting role as a People Advisor, Manager at Visa in Austin? At Visa, our Global People Advisors team is dedicated to providing top-notch people-related services that empower our clients and enhance employee experience. As a Manager, you'll be the go-to person for a wide variety of inquiries, providing consultative and advisory services to People Leaders while embodying empathy and understanding. Your responsibilities will include coaching leaders on individual talent development, negotiating annual compensation reviews, guiding performance management, managing employee engagement, and resolving workplace conflicts. You’ll also dive into analytics, interpreting data to foster informed decision-making, ensuring operational excellence, and facilitating the development of empathetic, strong leaders who align with Visa’s Leadership Principles. In this hybrid role, you’ll have the opportunity to work in collaboration with Centers of Excellence to help design impactful People initiatives. You will also support regulatory reporting and processes in the HR domain, where necessary. If you thrive on creating a positive workplace culture and driving strategic impact, this role may be the perfect fit for you. Join Visa and help shape the future of our People Team!

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What responsibilities does a People Advisor, Manager at Visa in Austin have?

The People Advisor, Manager at Visa in Austin is responsible for a variety of tasks that include coaching and guiding People Leaders on critical aspects like talent development, performance management, employee engagement, and conflict resolution. The role also involves providing thorough analytics and data interpretation to support informed decision-making, ensuring operational excellence.

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What qualifications are required for the People Advisor, Manager position at Visa?

Candidates interested in the People Advisor, Manager position at Visa should typically possess a relevant degree in Human Resources or related field, alongside significant experience in a similar advisory role. Strong interpersonal, analytical, and leadership skills are essential to empower and guide People Leaders effectively.

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How can a People Advisor, Manager enhance employee experience at Visa?

A People Advisor, Manager at Visa can enhance employee experience by actively engaging with People Leaders to foster a supportive workplace culture. This includes facilitating individual talent development, managing performance reviews efficiently, and ensuring that leaders are well-equipped to handle any workplace conflicts effectively.

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What support does a People Advisor, Manager provide to People Leaders at Visa?

The People Advisor, Manager at Visa provides comprehensive support to People Leaders by coaching them on various people-related programs, offering guidance during annual reviews, and interpreting policies. This role is pivotal in ensuring that leaders are able to manage their teams effectively while promoting a positive environment.

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What is the work environment like for a People Advisor, Manager at Visa?

The work environment for a People Advisor, Manager at Visa is hybrid, allowing for a balance between in-office collaboration and remote work. This flexibility is designed to foster productivity while ensuring the team remains connected and engaged. Expect an inclusive and supportive culture focused on employee growth.

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Common Interview Questions for People Advisor, Manager
How do you approach performance management as a People Advisor, Manager?

When approaching performance management, it’s crucial to establish clear expectations with employees and maintain regular check-ins to assess their progress. I would emphasize communication, provide constructive feedback, and support professional development to drive both individual and team success.

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Can you describe how you would handle a workplace conflict?

To handle workplace conflict, I would first listen to all parties involved to understand their perspectives. I believe in mediating discussions between employees and managers to find a resolution that addresses concerns while upholding company policies. Building trust and maintaining transparency is key.

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What strategies do you use for talent development?

For talent development, I prioritize creating personalized development plans based on each employee's strengths and interests. I incorporate regular feedback sessions, encourage mentorship relationships, and provide access to relevant training resources to nurture their growth within the company.

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How do you maintain consistency in HR policies and procedures?

To maintain consistency in HR policies, I focus on thorough training of People Leaders and ongoing communication regarding changes in procedures. It’s essential to ensure that all leaders are aligned with the company’s values and behaviors while implementing HR policies fairly across the board.

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Describe your experience with data analytics in HR.

I have applied data analytics in HR by utilizing metrics to assess employee engagement and performance trends. This analytical approach allows me to make informed recommendations to senior management on areas for improvement and enhances decision-making processes related to talent management.

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What role does empathy play in your management style?

Empathy is at the core of my management style. I believe that understanding individual employee experiences promotes a supportive atmosphere, encourages open communication, and ultimately contributes to higher morale and productivity. Supporting leaders to lead with empathy is also crucial.

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How do you coach leaders to improve their skills?

I coach leaders by first identifying their strengths and areas for improvement. Then, I supply tailored feedback and encourage them to engage in real-time scenarios. Additionally, setting SMART goals enables them to track their growth, while regular check-ins help sustain accountability.

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What is your approach to managing employee engagement?

My approach to managing employee engagement includes regularly seeking feedback through surveys and one-on-one check-ins. By creating an open dialogue, I can understand their needs better and implement initiatives that align with our company values while promoting a sense of belonging.

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How do you ensure compliance with HR regulations?

I ensure compliance with HR regulations by staying updated on legislative changes and conducting regular audits of our policies and procedures. Collaborating with relevant departments enhances compliance efforts and minimizes risks associated with non-compliance.

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Why do you want to work as a People Advisor, Manager at Visa?

I am drawn to the People Advisor, Manager role at Visa because it offers me the opportunity to influence positive workplace cultures at a globally recognized company. I admire Visa’s commitment to employee development and innovation, and I am excited to contribute to this momentum while supporting leadership initiatives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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