The candidate is a motivated self-starter that can work independently in a fast-paced, ambiguous environment with limited supervision. He or she must be a fast learner, have good understanding of product development lifecycle.
Job Scope:
Lead and manage multiple complex deliverables with many stakeholders, often with competing priorities
Product management and promotion including ready-to-launch and ready-to-sell activities at the global level and through collaboration with the regions
Create use cases, customer stories, and product requirements to articulate desired features and functionality
Understand the requirements of operating as a payment facilitator and work with cross functional teams to ensure our processes address regulatory requirements
Outline new business requirements for the Product team to draft, collate, distribute, and deliver to the regions
Monitor day to day performance of our platforms, analyze trends, create, own the controls around network capabilities and lead initiatives that will improve customer experiences
Support and at times lead our international market expansion initiatives
Establish mechanisms to measure results, listen for lessons learned, resolve obstacles, and keep leadership appraised of metrics and value brought by digital efforts
Partner closely with UX, engineering, and business teams to design solutions that satisfy customer experience, business, and technology goals
Manage post-release feature management measurement of adoption, performance, and the need for reiterations for release in collaboration with product marketing and client success team
Lead product utilization research with clients and assess the processes clients are using to manage accounts / payments, gaps in functionality, and opportunities to enhance efficiencies
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Join our dynamic team as a Product Analyst in Austin, where your insights will help shape the future of our innovative products. We're seeking a motivated self-starter who thrives in a fast-paced and ever-evolving environment. In this role, you’ll manage multiple complex deliverables, collaborating with various stakeholders who may have competing priorities. Your understanding of the product development lifecycle will be crucial as you lead product management activities on a global scale, ensuring our offerings are ready-to-launch and ready-to-sell. You'll create engaging use cases and customer stories that clearly articulate product requirements while ensuring our operations align with regulatory standards as a payment facilitator. You will be tasked with monitoring the day-to-day performance of our platforms, analyzing trends, and leading initiatives to improve customer experiences. Additionally, your involvement in international market expansion will provide you with the unique opportunity to establish metrics that measure results and share insights with leadership. Partnering closely with UX, engineering, and business teams, you'll design solutions that meet customer experience, business, and technology goals. If you're excited about driving product utilization research and enhancing efficiencies, this hybrid role could be a fantastic fit. Get ready to make a real impact while enjoying the flexibility that our work environment offers.
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