Product Analyst - AI Governance and Product Operations - job 3 of 20

As a Product Analyst - AI Governance and Product Operations, you will be tasked with supporting model risk governance and enhancing client success within your company's portfolio of payment fraud risk model products. This includes creating communication strategies around model implementation and release schedules, capturing client business requirements, responding to model risk queries, and maintaining internal governance documentation. Your role will also involve collaborating with various teams to streamline client servicing processes.

The ideal candidate for the Product Analyst - AI Governance and Product Operations role should possess a background in data analysis, model risk governance, or product operations. Familiarity with payment fraud models or financial services will be a plus. Strong communication, project management skills, and the ability to work collaboratively with cross-functional teams will be pivotal. A degree in a related field is often preferred, but demonstrated experience and skills play a significant role in your application.

In the role of Product Analyst - AI Governance and Product Operations, you will be a key contact for clients regarding model governance and success topics. You will engage in client meetings, capturing insights and requirements while building strong relationships. Regular communication on project progress and responding to inquiries about model governance will also be essential, ensuring clients feel informed and supported throughout the process.

To thrive as a Product Analyst - AI Governance and Product Operations, you should have strong analytical skills, a grasp of risk governance processes, and excellent communication abilities. Becoming adept at project management and the ability to work effectively with both technical and non-technical teams will greatly enhance your effectiveness. Additionally, skills in customer service and relationship management will help you excel in this role, as you’ll work closely with clients to address their needs.

The hybrid work arrangement for the Product Analyst - AI Governance and Product Operations role means you will have flexibility in your working environment, balancing time spent in the office with remote work. The specific days you will need to be in the office will be confirmed by your hiring manager, providing a blend of collaborative in-person interaction and independent work from home, catering to different working styles.

When answering this question, focus on specific methodologies and frameworks you have used in previous roles related to model risk governance. Share examples of how you've identified governance challenges and successfully implemented solutions to enhance client success.

Highlight your organizational skills and time management strategies. Discuss tools or techniques you utilize to prioritize tasks effectively, ensuring alignment with project deadlines and client commitments.

Think about a project where collaboration was key to success. Explain the roles of each team member and how you facilitated communication and coordinated efforts to achieve shared goals while overcoming any challenges that arose.

Demonstrate your approach by discussing your strategy for understanding the client's concerns, conducting thorough research, and providing clear and concise responses. Emphasize the importance of maintaining client trust and satisfaction.

Discuss the communication tools you use, such as regular updates, meetings, or collaborative software, to keep everyone on the same page. Emphasize transparency and inclusivity as key aspects of your communication strategy.

Share your insights on current trends and challenges, such as regulatory compliance, technological advancements, or evolving client expectations. Be prepared to provide examples of how you've tackled these challenges in the past.

Explain your systematic approach to gathering requirements, such as client interviews, surveys, or workshops. Highlight the importance of active listening and asking clarifying questions to ensure you accurately capture their needs.

Discuss specific practices you follow, such as double-checking your work, utilizing checklists, and seeking peer reviews. Stress that attention to detail is crucial in model governance to ensure compliance and protect client interests.

Choose a project that showcases your ability to drive results while collaborating with various stakeholders. Discuss your goals, the challenges faced, and how your leadership led to a successful outcome, including measurable results.

Share how you actively seek knowledge through industry publications, webinars, professional associations, or networking. Show your commitment to continuous learning and staying informed about legislative changes, technological developments, and best practices.