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Product Analyst, Identity Solutions - job 2 of 20

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for leading the data insights and discovery for Identity Graph & Unified Directory. You will work closely with product managers for Identity Graph and Unified Directory, understanding the key data needs to help them define the product strategy and roadmap. These platforms you will work closely touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in ensuring there is data driven insights baked in the product roadmap. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can run queries to do data analysis and drive product strategy, is an innovative problem solver, and can work collaboratively with partners.

Responsibilities:

  • Work closely with the unified directory team to understand their product needs and analyze the data in Identity Graph to provide insights on the product roadmap. 
  • Lead the long-term data roadmap for Identity Graph and explore internal and external partnerships to get more sources of data.
  • Define key success metrics for POCs with vendors on partnership with Identity Graph.
  • Summarize data insights that resonates with diverse audiences who may or may not be deep into the details.
  • Work with data governance, legal & privacy teams to understand the contractual data rights for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions and Visa product teams to understand their specific needs from the product and provide articulate data insights
  • Define requirements for data science teams to establish assurance levels, data cleansing, standardization rules, and identity resolution algorithms.
  • Work with fellow product analysts based out of India to help connect the dots on various ongoing initiatives. 
     

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Analyst, Identity Solutions, Visa

Are you ready to dive into a world where data meets innovation? Join Visa as a Product Analyst in Identity Solutions, and be part of a team that’s redefining how we understand and enhance the customer experience. Based in Ashburn, you’ll play a pivotal role in leading data insights and discovery for our advanced Identity Graph and Unified Directory. Imagine working closely with product managers to shape the roadmap for solutions that touch nearly every Visa cardholder and client, all while ensuring data-driven insights influence our strategic decisions. Your day-to-day will include collaborating with various teams to deeply understand their product needs and analyzing the vast pool of data in the Identity Graph. We’re looking for someone who thrives in a fast-paced, ambiguous environment—someone who can take high-level directives and turn them into actionable insights. This position is all about ownership: You’ll run queries for data analysis, communicate effectively to both technical and non-technical audiences, and foster partnerships that help us tap into new data sources. You'll not only ensure adherence to data governance and privacy standards but also work with global teams to understand distinct regional needs. If you’re technically savvy, an innovative problem solver, and have excellent interpersonal skills, we can’t wait to see how you’ll contribute to Visa’s mission. This hybrid position is designed for a motivated self-starter with a passion for analytics and product strategy.

Frequently Asked Questions (FAQs) for Product Analyst, Identity Solutions Role at Visa
What are the primary responsibilities of a Product Analyst at Visa, specifically in Identity Solutions?

As a Product Analyst at Visa in Identity Solutions, your primary responsibilities will include leading data insights for the Identity Graph and Unified Directory. You’ll analyze data to guide product strategy, define key success metrics for partnerships, and collaborate with cross-functional stakeholders to convey insights. Your role involves translating complex data into actionable strategies that resonate with diverse audiences.

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What qualifications are needed for the Product Analyst position at Visa?

To qualify for the Product Analyst role at Visa, candidates should ideally have a background in data analysis, product management, or a related field, along with strong analytical skills. Proficiency in running queries and conducting data analysis is essential, as well as excellent communication abilities to articulate insights to both internal teams and external clients. Experience in a fast-paced environment and familiarity with data governance practices are also highly beneficial.

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What type of work environment can a Product Analyst expect at Visa?

A Product Analyst at Visa can expect a dynamic work environment that is both fast-paced and collaborative. The role is hybrid, allowing for flexibility in where you work. You will engage with various teams across multiple regions, fostering a culture of teamwork and innovation while driving data-informed product strategies.

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How does the Product Analyst contribute to the development of product strategy at Visa?

The Product Analyst plays a crucial role in shaping product strategy at Visa by leading data-driven insights that influence the Identity Graph and Unified Directory roadmap. You'll work with product managers to pinpoint critical data needs, analyze trends, and ensure that the product roadmap is aligned with both current user demands and future opportunities. Your ability to summarize and present data insights is key to engaging stakeholders effectively.

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What opportunities for collaboration are available for a Product Analyst at Visa?

As a Product Analyst at Visa, you’ll have extensive opportunities to collaborate with various teams, including product managers, data governance, legal and privacy teams, and even fellow analysts based in India. This collaborative environment fosters knowledge sharing, allows collective problem-solving approaches, and helps you leverage insights across different product initiatives and regional needs.

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Common Interview Questions for Product Analyst, Identity Solutions
Can you explain your experience with data analysis and how it applies to the Product Analyst role at Visa?

When answering this question, share specific tools and methodologies you’ve used in past roles. Highlight examples where your data analysis led to actionable insights or influenced decision-making. It's important to demonstrate not just technical proficiency but also how those analyses contributed to product strategy.

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Describe a project where you had to collaborate across multiple teams. How did you ensure effective communication?

Illustrate your collaboration experience by walking through a project where communication was critical. Explain the steps you took to facilitate discussions, set clear expectations, and follow up regularly. Emphasize the positive outcome that resulted from your team's efforts to communicate effectively.

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What methods do you use to translate complex data into user-friendly insights?

Discuss the techniques you employ to simplify complex data, such as visualizations or highlighting key data points that resonate with the audience. Provide an example where your approach made a significant impact on how stakeholders understood data and made decisions as a result.

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How do you prioritize competing data requests from various stakeholders?

Share your approach to prioritization. Explain how you assess the importance of each request, considering factors like alignment with product strategy and impact on users. Mention your ability to manage expectations by keeping stakeholders informed of timelines and progress.

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Can you provide an example of how you've influenced product strategy through data insights?

Here, you should give a concrete example where your data insights led to a change or enhancement in product strategy. Discuss the specific insights you provided, how they were received, and any subsequent results that benefitted the product or company.

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In your opinion, what defines a successful Product Analyst?

Define a successful Product Analyst by focusing on their ability to bridge the gap between data and action. Discuss attributes such as strong analytical skills, effective communication, creativity in problem-solving, and an aptitude for understanding user needs and market trends.

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How do you handle feedback on your data analysis from team members or stakeholders?

Illustrate your openness to feedback by describing a situation where feedback helped enhance your analysis or strategy. Emphasize your willingness to iterate and improve while fostering a collaborative environment where feedback is viewed as a resource for growth.

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Are you familiar with any data governance best practices? How would you apply these at Visa?

Yes, I am familiar with data governance principles such as data ownership, privacy, and compliance. Discuss how you would work with legal and governance teams to ensure Visa adheres to these practices, especially when integrating new data sources into the product strategy.

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What tools or software do you prefer for data analysis, and why?

Talk about your experience with various data analysis tools, emphasizing your preferences based on their features and how they have aided you in past projects. Mention familiarity with SQL, data visualization tools, or any software that allows you to analyze data effectively and present findings.

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Describe your experience working in a hybrid work environment. How do you manage productivity?

Highlight your adaptability and the habits you’ve developed to maintain productivity in a hybrid work setting. Discuss strategies such as setting clear boundaries, utilizing collaboration tools, and ensuring regular check-ins with your team to remain aligned on goals and progress.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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