Product Associate - job 3 of 13

As a Product Associate at Visa, your main responsibilities include driving product strategy and execution for payment authentication solutions, specifically the Visa Payment Passkey product. You'll collaborate closely with various teams to gather product feedback, write requirements, and ensure that solutions are built and operationalized effectively. Additionally, you'll be in charge of providing communication on project status and developing concise product materials to educate stakeholders.

To qualify for the Product Associate position at Visa, candidates should possess a mix of technical and soft skills. A background in product development or management, experience with payment technologies and a strong understanding of user experience principles are essential. Moreover, excellent communication skills and the ability to work cross-functionally with teams are crucial for success in this role.

In the Product Associate role at Visa, you’ll work with advanced technologies, including FIDO, EMV 3DS, and tokenization. Your expertise in these areas will be vital as you develop secure authentication solutions that enhance customer experience and drive product innovation.

Visa emphasizes cross-functional collaboration for effective product delivery. As a Product Associate, you'll engage with product managers, engineering teams, and stakeholders to ensure the requirements are met and the solutions are operational. Flawless execution involves ongoing communication regarding project status and recommendations for stakeholders, including senior leadership.

The work environment for a Product Associate at Visa is hybrid, combining both in-office and remote work. The specific number of days in the office will be confirmed by the hiring manager. This setup allows for flexibility while still encouraging collaboration with your team and other departments to drive product success.

When discussing your experience in product development, focus on specific projects you've managed or contributed to. Highlight the processes you used to gather requirements, develop product strategies, and all the teamwork involved. Be prepared to share metrics that showcase your success.

Prioritizing feedback involves structuring and categorizing it based on factors such as feasibility, impact, and alignment with business goals. Explain your method for evaluating feedback and how you efficiently communicate these priorities with your team.

User experience is central to product strategy as it influences how products are perceived and adopted by users. Discuss how you've ensured user experience has been integrated into your previous projects and the impact it had on overall success.

Ensuring collaboration involves actively facilitating communication and maintaining transparency among teams. Explain your strategies for engaging different departments and fostering a team-oriented environment to achieve common goals.

Provide a specific example highlighting your adaptability. Discuss the change, the steps you took to adjust, and the outcomes of your action. Emphasize your flexibility under pressure and your initiative in finding solutions.

Share your experience with tools such as JIRA, Trello, or Confluence for project management and requirements documentation. Discuss methodologies like Agile or Scrum, focusing on how these have helped you streamline processes in past roles.

Explain your communication strategy for project updates. Highlight the frequency and formats of your updates, whether through reports, meetings, or digital dashboards, and emphasize the importance of clarity and conciseness in keeping stakeholders informed.

Discuss current challenges such as security risks and the need for user-friendly solutions. Highlight your understanding of industry trends and how innovative approaches can address these challenges, emphasizing your expertise in payment technology.

Articulate your passion for tackling challenges in the payment sector and your admiration for Visa's commitment to innovation. Express how your values align with Visa's mission and how you see yourself contributing to the team’s goals.

Share how you regularly engage with industry publications, participate in webinars, and connect with other professionals. Discuss any relevant courses or certifications that support your ongoing learning and development in product management and technology.